We had a wonderful experience purchasing our new Genesis GV80 at the Genesis of Burleson dealership. The sales people were so kind and helpful! We love our new vehicle.
This is the 2nd I have purchased from there and I’ll continue to buy my Genesis there. I’m in the business but love the Genesis Brand and love what they’ve done with the all new Genesis GV70 Sport. They treated me well the 1st time so I went back for another. Great store with little to no hassle in buying.
It was a fantastic experience. I pulled up and they didn’t even know I was coming but they knew who I was when I pulled up. They met me at my car and took me directly to the car I was wanting to look at. They did everything they said they would talking with them on the internet and brief telephone conversation. I love my Genesis and will recommend this dealership to everyone. Thank you again for a great experience
It didn’t take all day. The salesman was very knowledgeable about the vehicle. Gave me a outstanding block of instructions on my vehicle. Made sure my financial needs was met for my income. He contacted me by email and I talked to him after the sale. Thank you guys for doing a great job.
Overall ..the experience was pretty good.it is always a challenge to make a good experience better when there are a few details missed...it is always the best policy to own any issues and quickly resolve them.
I was pleased with my buying experience. I was treated with respect, there was no pressure or "hard sell" tactics, and I felt the Genesis salesman was not playing games with me. I had been concerned about buying a car in Burleson when I live in Fort Worth, but their concierge service solved that problem.
My only negative was no one was wearing a mask during the height of the COVID-19 pandemic. Given how open and large the dealership is, I did not feel uncomfortable enough to leave, but it was a surprise.
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