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Genesis Of Brunswick

Score moyen
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(10 Avis)
67
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
67
Score NPS ®

Détails de l'entreprise

Catégories
Contact
(330) 225-0011
Aucune heure d'ouverture fournie

Heures d'ouverture

* Aucun Fuseau Horaire Fourni
2961 Center Road Brunswick, OH 44212
Service après-vente's Avis
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(10 Avis)

GK
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Gary K.
Parma Heights, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/01/2021
client vérifiéVérifié Client
10
Catégorie : Service
Great service great people
I've been impressed by David at the front desk and how he juggles the customers and cars giving them in and out looks like effortlessly but he must have some great organization skills

GK
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Gary K.
Parma Heights, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/05/2021
client vérifiéVérifié Client
Catégorie : Service
. Courteous and knowledgeable people in the service department
These guys do a great job work together well and are very knowledgeable
Recommandé

ML
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Michael L.
Strongsville, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/12/2021
client vérifiéVérifié Client
Catégorie : Service
Needed immediate service
Outstanding sevice, efficient and pleasant. Had an issue with my car and it was responded to immediately. Issue resolved.
Recommandé

ML
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Michael L.
Strongsville, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/16/2020
client vérifiéVérifié Client
Catégorie : Service
routine service
Exceptional and courteous service by the entire staff.
Recommandé
ROBERT A. de Genesis Of Brunswick a répondu le 10/21/2020 05:33 AM

Thank you for the great survey! Genesis of Brunswick is working hard to make every visit with us a 5 star experience and we are pleased that we reached that goal during your last visit. We appreciate you allowing us to handle your vehicle's service needs and look forward to your next visit with us.


Client vérifié
Strongsville, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/18/2020
client vérifiéVérifié Client
Catégorie : Service
None
Easy as pie
Recommandé
ROBERT A. de Genesis Of Brunswick a répondu le 07/21/2020 08:01 AM

Thank you for the great survey concerning your last service visit. We appreciate you allowing us to handle your vehicle's service needs and look forward to your next visit with us!


Client vérifié
Chagrin Falls, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/02/2020
client vérifiéVérifié Client
Catégorie : Service
Emily’s help and advise for my first time service.
Clean facility and friendly staff.
Recommandé
ROBERT A. de Genesis Of Brunswick a répondu le 06/05/2020 08:23 AM

Thank you for the great survey and the positive feedback concerning Emilys helpfulness. We appreciate you choosing Genesis of Brunswick as your service provider and look forward to your next visit with us!


TD
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Thomas D.
Wadsworth, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/07/2020
client vérifiéVérifié Client
Catégorie : Service
a
a
Non recommandé
ROBERT A. de Genesis Of Brunswick a répondu le 04/08/2020 06:18 AM

Thank you for the great survey! Genesis of Brunswick is working hard to give the best service possible and we are pleased that we achieved that during your last visit. We appreciate you allowing us to handle your vehicle's service needs and look forward to your next visit with us!

Robert Anderson
Service Manager
Genesis of Brunswick


GK
gravatar
Gary K.
Parma Heights, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/01/2020
client vérifiéVérifié Client
Catégorie : Service
Great service
My seat was returned in a different position and some of the controls like the lights we're in a different position David the service advisor with awesome
Recommandé
ROBERT A. de Genesis Of Brunswick a répondu le 03/03/2020 08:48 AM

Thank you for the great survey! Genesis of Brunswick is working hard to make every service experience easy, quick and efficient as possible and we are pleased that we met these goals during your last visit. We appreciate you allowing us to handle your vehicle's service needs and look forward to your next visit with us!


AH
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Allison H.
Medina, OH
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
02/04/2020
client vérifiéVérifié Client
Catégorie : Service
Lack of awareness in service department
Car been serviced here for 2 years and no one made mention that the scheduled maintenance interval was no set appropriately until I had tire wear issues and this was used as reason to not cover warranty. Also was never told that tires were wearing abnormally fast. I brought it up to service myself but tires were completely unsafe to drive on at this point. .
Non recommandé
ROBERT A. de Genesis Of Brunswick a répondu le 03/03/2020 08:49 AM

Thank you for allowing us to help with your service needs and we apologize that we could not arrange for free replacement of your tires. We appreciate you as a customer and are available any time we can help.


GK
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Gary K.
Parma Heights, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/07/2019
client vérifiéVérifié Client
Catégorie : Service
Great service
Well done Genesis Brunswick
Recommandé
ROBERT A. de Genesis Of Brunswick a répondu le 12/28/2019 06:14 AM

Thank you for the great survey and the feedback from your last visit. Genesis of Brunswick is working hard to make every visit with us a 5 star experience and we are pleased that you feel we reached that goal during your last visit. We appreciate you allowing us to handle your vehicle's service needs and look forward to your next visit with us!


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