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SureCritic / Genesis Of Brookshire
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Genesis Of Brookshire

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(9 Avis)
93
Écrire un avis
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Détails du score

5 stars
93%
4 stars
3%
3 stars
1%
2 stars
<1%
1 star
1%

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis™

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores™
-
Moyenne de ReScore™
93
Score NPS ®

Détails de l'entreprise

Catégories
Contact
(281) 299-3540
Aucune heure d'ouverture fournie

Heures d'ouverture

* Aucun Fuseau Horaire Fourni
34656 Katy Freeway Brookshire, TX 77423
Obtenir des directions
Service après-vente's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(9 Avis)
Écrire un avis
Avis récents
Client vérifié
Katy, TX
2022 Genesis Gv70
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/22/2022
client vérifiéVérifié Client
10
Catégorie : Service
Great experience at Brookshire Hyundai
Had my car in for oil and filter change. Tires rotated and suggested preventative maintenance options. Courteous and professional. Contacted me a couple of days later to confirm service was satisfactory. Will return to this dealer for future service.
SHAD E. de Genesis Of Brookshire a répondu le 03/23/2022 08:11 AM

Awesome! We appreciate the 5 Stars!

JL
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John L.
Houston, TX
2020 Genesis G80
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/17/2021
client vérifiéVérifié Client
Catégorie : Service
Very Professional - they aim to please
My worries about their distance from my home have proven to be unfounded. After several service cycles using the valet option I am sold on their service concept. Both routine maintenance and recalls have been handled well with little personal inconvenience.
Recommandé
PD
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Phillip D.
Katy, TX
2018 Genesis G90
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/17/2021
client vérifiéVérifié Client
Catégorie : Service
They go the extra mile.
My vehicle had a unique problem and the service group went the extra mile to pursue the issue thru completion.
Recommandé
JAMES P., Service Manager de Genesis Of Brookshire a répondu le 02/18/2021 11:06 AM

As always, very blessed having quality family members like yourself P.D
Keep safe and see you on your next service

James Powell
Service Manager
2819680901
jpowell@brookshirehyundai.com
WT
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Will T.
Katy, TX
2018 Genesis G90
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/07/2021
client vérifiéVérifié Client
Catégorie : Service
Clean, Honest, and Professional...
Never any complaints about the workmanship. There are seldom any loaner vehicles available...
Recommandé
JAMES P., Service Manager de Genesis Of Brookshire a répondu le 01/07/2021 08:58 AM

Thanks a million WT for the feeback and awesome survey response.
Keep Safe and Happy New Year

James Powell
Service Manager
2819680901
jpowell@brookshirehyundai.com
Client vérifié
Montgomery, TX
2020 Genesis G70
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/29/2020
client vérifiéVérifié Client
Catégorie : Service
Staff and Store is Awesome!
Great People
Recommandé
JAMES P., Service Manager de Genesis Of Brookshire a répondu le 12/30/2020 09:03 AM

We appreciate a perfecr report card SE

James Powell
Service Manager
2819680901
jpowell@brookshirehyundai.com
PD
gravatar
Phillip D.
Katy, TX
2018 Genesis G90
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/17/2020
client vérifiéVérifié Client
Catégorie : Service
Very personal and professional dealership
Friendly staff and reliable service.
Recommandé
JAMES P., Service Manager de Genesis Of Brookshire a répondu le 12/18/2020 06:59 AM

We appreciate your business and loyalty PD
Hope all is well with the Santa Fe
Merry Christmas and Keep Safe

James Powell
Service Manager
2819680901
jpowell@brookshirehyundai.com
JM
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J J M.
Hempstead, TX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/11/2020
Red Carpet Experian
May I say wife & I we’re very pleased with the no pressure atmosphere at Brookshire Hyundia , Jayra n Shad went above n beyond what we’ve ever experienced in buying a car . Called to just look when arriving we saw the car was gassed up . Had a excellent walk around of the G70 for my wife . We were in and out in no time ! Hour 1/2 max signed and happy life is a happy wife Thanks for the professional experience. Everyone at the dealership had a sincere concern for our experience . Thanks the McLarty’s
Recommandé
JAMES P., Service Manager de Genesis Of Brookshire a répondu le 12/12/2020 11:32 AM

We are very happy that you enjoyed the experience JJ
Have a wonderful Holiday Season and kepp safe

James Powell
Service Manager
2819680901
jpowell@brookshirehyundai.com
SF
gravatar
Stephen F.
Pottsboro, TX
2019 Genesis G80
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/04/2020
client vérifiéVérifié Client
Catégorie : Service
excellent sevice
excellent service
Recommandé
JS
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Jerry S.
Katy, TX
2018 Genesis G80
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
02/19/2020
client vérifiéVérifié Client
Catégorie : Service
Not good service
My car was due for it's regular maintenance, paid for by Genesis.
I asked if they has a loaner, al provided by Genesis and was told that the loaner wasn't available when I had time , so I drove there and waited for the car.
It took about an hour to complete the service and on the way home my change oil indicater was on.
I called and was told how to turn it off, NOT luxury car service. The service department is not that busy that they can get an oil change right, and the service manager or writer should do quality control.
We love the car but will never buy another one, just because of the dealers.
Non recommandé
9 sur 9 résultats
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