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SureCritic / Genesis Of Annapolis
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Genesis Of Annapolis

Score moyen
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(6 Avis)
50
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Détails du score

5 stars
81%
4 stars
9%
3 stars
<1%
2 stars
<1%
1 star
9%

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis™

ReScore
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
Avis original
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
1
Total des ReScores™
5,0
Moyenne de ReScore™
50
Score NPS ®

Détails de l'entreprise

Catégories
Contact
(410) 295-1234
Aucune heure d'ouverture fournie

Heures d'ouverture

* Aucun Fuseau Horaire Fourni
935 West Street Annapolis, MD 21401
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Département des ventes' Avis
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(6 Avis)
Écrire un avis
Avis récents
BP
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Boris P.
Millsboro, DE
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
02/12/2025
0
Catégorie : Sales
They give used car salesmen a bad name
Leased a car from this dealership over the phone.
Sales manager described all the features of the car, however none of them were in the car I received.
My complaints were met with silence. She refused to answer my calls
Somebody else told me “ You got what you paid for”
BO
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Bobby O.
Shady Side, MD
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
09/30/2024
0
Catégorie : Sales
2023 GV70 - Great car - sales experience with Shawn Lagundo was good - SERVICE is AWFUL!
2023 Genesis GV70 is a great car. It is a shame the service from Annapolis is so awful. I have had the car for a year. Every time the car has gone in for service there has been an issue. The Valet service is a joke. It is usually many weeks out before an appointment using the valet service can be scheduled. Even a loaner car is an issue with them. One time I called for an oil change and was told the next available slot was 4-5 weeks out. In that instant I went out of my way to Ourisman and got the service appointment in 2 days. Genesis and Genesis of Annapolis need to figure out how to treat their customers. I had a Cadillac for 8 years and my wife has had an Accura and an Audi. The service from those organizations has been far far better than that of Genesis of Annapolis.
FM
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Frank M.
Crownsville, MD
2021 Genesis Gv80
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/01/2021
client vérifiéVérifié Client
Catégorie : Sales
Friendly staff and two good car deals
We recently traded-in two Lexus vehicles for a new G80 and GV80. Both are superb cars. We enjoyed working with the dealer staff and never once felt pressured or taken advantage of. They also made a special effort to get the G80 for us from another dealer. We received a good value for our trade-ins and are pleased with the bottom line especially considering both vehicles are in high demand.
Recommandé
Avis original
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
03/13/2021
Catégorie : Sales
Friendly staff and two good car deals.
We recently traded-in two Lexus vehicles for a new G80 and GV80. Both are superb cars. We enjoyed working with the dealer staff and never once felt pressured or taken advantage of. They also made a special effort to get the G80 for us from another dealer. We received a good value for our trade-ins and are pleased with the bottom line especially considering both vehicles are in high demand.
Recommandé
MICHAEL R M. de Genesis Of Annapolis a répondu le 03/18/2021 06:12 AM

Thank you for taking the time to respond to Genesis Survey of your experience. It's great feedback and helps us grow.  As the brand grows, so will experience. However, as staff members, we will do everything to make all experiences are pleasurable and exceed expectations.  Thank you for the business!

NE
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Nancy E.
Millersville, MD
2021 Genesis Gv80
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/13/2021
client vérifiéVérifié Client
Catégorie : Sales
GV80 purchase
Shawn Lagundo made the purchase of my new car a very good experience. He was profesional and enthusiastic, and he tracked down a car he knew I would love, even if I didn't know it at the time?
Recommandé
MICHAEL R M. de Genesis Of Annapolis a répondu le 03/18/2021 06:52 AM

Thank you for the nice review. Enjoy the GV80!!

DW
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Devereau W.
Abingdon, MD
2020 Genesis G90
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/31/2020
client vérifiéVérifié Client
Catégorie : Sales
Easy going
This was a very painless experience
Recommandé
AP
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Andrew P.
Edgewater, MD
2019 Genesis G70
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/17/2020
client vérifiéVérifié Client
Catégorie : Sales
Fast, easy, accommodating
Made an appointment, car was ready when I arrived for test drive. Sales rep was friendly and knowledgeable. Quick price quote and finished negotiations / paperwork via phone / internet. Manager was also friendly and helpful. Very good experience
Recommandé
6 sur 6 résultats
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