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Genesis Of Amherst

Score moyen
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(30 Avis)
77
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
Avis original
Évaluation globale 3,8/5Évaluation globale 3,8/5Évaluation globale 3,8/5Évaluation globale 3,8/5Évaluation globale 3,8/5
4
Total des ReScores
5,0
Moyenne de ReScore
77
Score NPS ®

Détails de l'entreprise

Contact
(716) 835-8500
Aucune heure d'ouverture fournie

Heures d'ouverture

* Aucun Fuseau Horaire Fourni
3675 Sheridan Drive Amherst, NY 14226
Département des ventes' Avis
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(30 Avis)

RD
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Rachelle D.
Williamsville, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/18/2022
client vérifiéVérifié Client
10
Catégorie : Sales
Great
Love my new genesis

DK
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Donna K.
Clarence, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/18/2022
client vérifiéVérifié Client
10
Catégorie : Sales
GV80
The vehicle is amazing! Great drive - very comfortable, excellent road feel, stable in snow with tons of amenities. Very high tech, but yet user friendly. Love the safety features! This was the third time I worked with John Klein, my sales representative. All 3 experiences were easy and "painless". John is very easy to work with, extremely knowledgeable about the vehicles, professional and yet very personable. Overall great SUV and great purchasing experience.
ALEXANDER C T. de Genesis Of Amherst a répondu le 02/02/2022 10:48 AM

Thank you, enjoy your new car!  


ML
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Michael L.
Black River, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/23/2021
client vérifiéVérifié Client
10
Catégorie : Sales
Love the GV70
I had a difficult time trying to order a Genesis and there weren’t many Genesis GV70’s at other dealerships; however, Genesis of Amherst had a nice selection and they made the buying process very easy.
ALEXANDER C T. de Genesis Of Amherst a répondu le 02/02/2022 10:47 AM

Thank you for your business! 


MH
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Michael H.
Williamsville, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/07/2021
client vérifiéVérifié Client
10
Catégorie : Sales
Awesome car
Our sales person Bob Hinckley did a great job very knowledgeable on every detail
ALEXANDER C T. de Genesis Of Amherst a répondu le 12/15/2021 06:41 AM

Thank you for you business! 


JC
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Joseph C.
Palm Beach Shores, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/10/2021
client vérifiéVérifié Client
10
Catégorie : Sales
Wow
Genesis of Amherst gave me my the absolute best buying experience I have ever had.

RA
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Rodney A.
Lewiston, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/05/2021
client vérifiéVérifié Client
10
Catégorie : Sales
2022 genesis gv70
Staff was great and very pleased to have dealt with Bob.
ALEXANDER C T. de Genesis Of Amherst a répondu le 10/06/2021 02:01 PM

Enjoy your new Genesis! 


AD
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Adelle D.
Niagara Falls, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/14/2021
client vérifiéVérifié Client
10
Catégorie : Sales
Great service
Great
ALEXANDER C T. de Genesis Of Amherst a répondu le 09/14/2021 01:32 PM

Thank you Adelle! 


TM
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Tianna M.
Buffalo, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/11/2021
client vérifiéVérifié Client
10
Catégorie : Sales
It was phenomenal!
Our sales representative was friendly, responsive and very engaging and accommodating.
ALEXANDER C T. de Genesis Of Amherst a répondu le 09/14/2021 01:32 PM

Thank you Tianna ! 


BL
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Barron L.
Buffalo, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/11/2021
client vérifiéVérifié Client
10
Catégorie : Sales
New Genesis G70 purchase
When you go to Genesis of Amherst be sure to see Paul! Patient and extremely comfortable to communicate with.
ALEXANDER C T. de Genesis Of Amherst a répondu le 09/14/2021 01:31 PM

Thank you Barron! 


CJ
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Carolyn J.
Buffalo, NY
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
08/15/2021
9
Catégorie : Sales
Terrible Detail Job
The GV80 is beautiful, but after driving it home, I noticed that the detail job was terrible. There was still plastic on the inside covering the side vents and the windows on the inside was filthy. Terrible detail job for a brand new car.
ALEXANDER C T. de Genesis Of Amherst a répondu le 09/03/2021 08:01 AM

Thank you for your response. We will contact you. 


RC
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Rafael C.
Grand Island, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/08/2021
client vérifiéVérifié Client
Catégorie : Sales
The Genesis facility was well lit, well appointed, with friendly personnel all around.
It my experience with Genesis was exemplary. The attention provided by the sales representative was very good. He explained everything during the process and I did not feel getting pressured to buy a car. Dennis Kulev represents the Genesis brand really well. I would not hesitate to recommend the car and Dennis!
Recommandé
ALEXANDER C T. de Genesis Of Amherst a répondu le 08/11/2021 06:49 AM

Thank you Rafael! Hope you enjoy your new vehicle! 


PD
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Philip D.
Tonawanda, NY
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/10/2021
client vérifiéVérifié Client
Catégorie : Sales
They do care about their customers!
I did have an issue when I first picked up my vehicle but they were all over it and made it right. Since then they have called to make sure everything was done to my satisfaction and that I was happy!
Recommandé

Avis original
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
06/08/2021
Catégorie : Sales
Could have been better!
The salesman was great! I love the vehicle! However I had to bring the vehicle back to be properly detailed it was totally unacceptable!!! I hope this is not an indication of how their service department operates! So much for their concierge service!This is the only Genesis dealership around here.
Recommandé
ALEXANDER C T. de Genesis Of Amherst a répondu le 06/09/2021 06:53 AM

Sorry we did not meet your expectations. We would like to discuss your experience with you! 


DK
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Daniel K.
Hamburg, NY
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
05/07/2021
client vérifiéVérifié Client
Catégorie : Sales
Efficient and knowledgable sales personel
The salesman was very good at answering our questions regarding the car. The showroom and service area were clean and the employees were professional and courteous. Our salesman presented more than one auto choice with a good review for each auto.
Recommandé
ALEXANDER C T. de Genesis Of Amherst a répondu le 05/15/2021 06:03 AM

Thank you for your business! 


LB
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Lucy B.
Allegany, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/01/2021
client vérifiéVérifié Client
Catégorie : Sales
Personal service
My salesman, Denis Kulev, spent as much time with me as I needed to make sure I understood my new Genesis and all the services offered with my purchase. Outstanding, no pressure experience.
Recommandé

DP
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David P.
East Amherst, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/29/2021
client vérifiéVérifié Client
Catégorie : Sales
Genesis GV80 Purchase
Transaction went very smoothly, no glitches.
Recommandé
ALEXANDER C T. de Genesis Of Amherst a répondu le 02/16/2021 03:52 PM

Thank you for the 5 star review!


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