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Genes Tire & Autocare Specialists

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(188 Avis)
94
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Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
94
Score NPS ®

Détails de l'entreprise

À propos

Genes Tire and Autocare Specialists has proudly been providing expert automotive service and car repair to Wilmington businesses and residents since 1959. Our goal is to “wow” our customers with professional service, quality workmanship and affordable prices. We strive to be a positive part of the Wilmington community by not only creating Genes Tire and Autocare Specialists has proudly been providing expert automotive service and car repair to Wilmington businesses and residents since 1959. Our goal is to “wow” our customers with professional service, quality workmanship and affordable prices. We strive to be a positive part of the Wilmington community by not only creating a safe place for novice car owners and car enthusiasts alike to get honest automotive repairs, but also by supporting other small local businesses and the Wilmington community. ...more

Catégories
Pneus, Réparation automobile, Entretien de la voiture
Contact
(910) 762-1779

Heures d'ouverture

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* Heure de l'Est (É.-U. et Canada)
2311 Carolina Beach Rd Wilmington, NC 28401

Affiliations

ASE
ASE - Master Certification
Smog Test - CA
NAPA
Genes Tire & Autocare Specialists' Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(188 Avis)

NP
gravatar
Nataliia P.
Calabash, NC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/17/2023
10
Defective part
The service was great. I had to exchange the defective axel. It was on warranty and they did it for free. Trustworthy ?
Lisa W. de Genes Tire & Autocare Specialists a répondu le 11/17/2023 10:08 AM

Thank you, Nataliia, for your great review and for trusting us with your car. We're glad that we could replace the defective axel and that you were satisfied with the service. We appreciate your business!


SF
gravatar
Shawn F.
Wilmington, NC
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
06/17/2023
0
Changed camper tires
Took 5 camper tires to be changed. Was quoted $30 per tire, so $150. After mechanic got 2 of them swapped I was told quote was wrong prices went up. Total would be $196. Got 3rd tire done was then asked for payment. Charged me $265. And then was told they don't Ballance camper tires. I will never go their again. I could have wait 35 minutes and went across the street $155 out the door.

Client vérifié
Wilmington, NC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/11/2023
client vérifiéVérifié Client
10
The service was great and simplethe mechanic to take care .They did not charge me at all .
They took a piece off that I did not need and the best part was no charge .
Lisa W. de Genes Tire & Autocare Specialists a répondu le 06/12/2023 01:26 PM

Thank you so much for taking the time to leave such a wonderful review! We are so pleased to hear that we were able to provide great service at no extra cost. We strive to provide quality workmanship and excellent customer service on every job. Thank you for choosing us!


JW
JESSICA W.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/10/2023
client vérifiéVérifié Client
10
Glenn is the best
Manager Glenn is great and service guys are fast and good!!!
Lisa W. de Genes Tire & Autocare Specialists a répondu le 06/12/2023 01:25 PM

Thanks so much for your kind words, Jessica! We're delighted to hear you had such a positive experience with Glenn and our service team. We take great pride in delivering excellent customer service and appreciate your feedback.


RC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/08/2023
client vérifiéVérifié Client
10
Service at Gene’s
Always accessible in fairly short order. They diagnose your issues and give you your options. They generally start with the most economical option and proceed from there depending on your preferences. The service is quality and performed in a timely manner.
Lisa W. de Genes Tire & Autocare Specialists a répondu le 06/09/2023 10:07 AM

Thank you so much for taking the time to share your feedback and your kind words, Roland! We pride ourselves on providing quality service and are happy to hear that we were able to meet your needs in a timely fashion. We truly appreciate your business.


CD
CRYSTAL D.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/06/2023
client vérifiéVérifié Client
10
Gene’s Tire and Autocare
They took care of me immediately and with great care and professionalism.

BM
BARBRA M.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/06/2023
client vérifiéVérifié Client
10
Flat Tire
Went out to go to work and found tire going flat. Fortunately only a few blocks from Gene’s Tire Service. Glen and his staff are great to work with. Knowing I had to get to work Glen was able to make a space available and take care of faulty tire. Highly recommend these folks. Barbara M
Lisa W. de Genes Tire & Autocare Specialists a répondu le 06/06/2023 09:57 AM

Thank you so much Barbra! We really appreciate your kind words and are delighted to know that we could get you back on the road quickly. We take pride in our customer service and are pleased that we could help you out.


Client vérifié
Leland, NC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/05/2023
client vérifiéVérifié Client
10
good people! they always help!
they always help! I trust them.
Lisa W. de Genes Tire & Autocare Specialists a répondu le 06/06/2023 07:13 AM

THIS!!  We love this and strive for it with every customer.  Thank you so much!


Client vérifié
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/01/2023
client vérifiéVérifié Client
10
Quick and expert repair
Quick and expert repair
Lisa W. de Genes Tire & Autocare Specialists a répondu le 06/01/2023 06:00 AM

Thank you so much!  Let us know if we can help in the future.  Take care.


TB
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/31/2023
client vérifiéVérifié Client
9
Tire repair
Came in with a tire to be patched. Took care of it in no time. Very professional. I went to three other places prior with long delays and no service. I’ll return for other services.
Lisa W. de Genes Tire & Autocare Specialists a répondu le 06/01/2023 05:59 AM

We are so happy you found us and hope to see you again for any of your automotive needs.  Thank you so much for the great review.


SM
SAXON M.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/30/2023
client vérifiéVérifié Client
10
Amazing!!
Quick and easy, wonderful service and the best people to work with in town! If you are thinking about visiting please do!
Lisa W. de Genes Tire & Autocare Specialists a répondu le 06/01/2023 11:20 AM

Thank you for choosing Gene's. We are thrilled to hear you were happy with the services on your Lexus.  Please let us know if you have any questions or concerns in the future.  And thank you for the amazing review.


Client vérifié
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/23/2023
client vérifiéVérifié Client
10
Fair price, great customer service… everytime
I go to Gene’s for all my vehicle needs.
Lisa W. de Genes Tire & Autocare Specialists a répondu le 05/23/2023 12:05 PM

Thank you so much!  We appreciate the great review and always enjoy hearing customer feedback.  


JM
JASON M.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/20/2023
client vérifiéVérifié Client
10
Car needed new battery
They were very professional. They found another issue and are fixing it at a reasonable cost. I am very pleased with their service
Lisa W. de Genes Tire & Autocare Specialists a répondu le 05/22/2023 10:02 AM

Thank you so much for the great review.  Customer feedback is welcomed and helps keep us doing our best.  Please let us know if you have any car related questions or concerns.


LS
LARRY S.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/17/2023
client vérifiéVérifié Client
9
My review
As always, excellent service and prompt attention.
Glenn is first class with his automotive team.
My "go to" business for my automotive needs.
Thank you.
Lisa W. de Genes Tire & Autocare Specialists a répondu le 05/18/2023 11:26 AM

Thank you so much.  We value your feedback and always strive to improve and be our best.  We're thirlled to have you as part of the Gene's family.


RF
RICHARD F.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/04/2023
client vérifiéVérifié Client
10
Inspection
Thanks
Lisa W. de Genes Tire & Autocare Specialists a répondu le 05/05/2023 07:55 AM

Thank YOU!


1-15 sur 188 résultats
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