First, the repair work completed by Garvey was perfect. My car was less than a month old when my wife hit a deer. Garvey’s repair work was exceptional.
Second, the Garvey personnel that I dealt with were fantastic. They kept me advised of parts delays and how the repairs were coming along. Even with parts delays, they were able to complete the job by the date they promised. A special thank you to Dan, and especially Tiffany, who were always pleasant and seemed happy to speak with me, whether they called me or I called them. It was a great experience.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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Vérifié Client
Second, the Garvey personnel that I dealt with were fantastic. They kept me advised of parts delays and how the repairs were coming along. Even with parts delays, they were able to complete the job by the date they promised. A special thank you to Dan, and especially Tiffany, who were always pleasant and seemed happy to speak with me, whether they called me or I called them. It was a great experience.