They take some of the stress out of the repair process.
I could gush about how well they repaired my car. Repairs were done, paint was matched, and the car was returned clean (inside and out). The car has not looked so good in years.
What really stood out for me, was the customer service. The shop walked me through the process, dealt with the insurance company, and kept me updated on the repair process. They were professionals. They made the repair process far less stressful for me.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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What really stood out for me, was the customer service. The shop walked me through the process, dealt with the insurance company, and kept me updated on the repair process. They were professionals. They made the repair process far less stressful for me.