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Friendly Automotive West

Score moyen
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(577 Avis)
-33
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
-33
Score NPS ®

Détails de l'entreprise

À propos

Automotive Maintenance and Repair shop established in 1954. New name, same great service! Automotive Maintenance and Repair shop established in 1954. New name, same great service!

Catégories
Vidange, Atelier de réparation, Vente et réparation de pneus
Contact
(509) 966-1090

Heures d'ouverture

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
9:00 AM - 2:00 PM
Sun
closed
* Heure du Pacifique (É.-U. et Canada)
5812 Summitview Ave Yakima, WA 98908
Friendly Automotive West's Avis
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(577 Avis)

SD
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Shirley D.
Yakima, WA
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
02/19/2024
0
Didn't fix my brakes almost got in an accident
I had my motorhome in the shop last year twice before I went to camp in July to fix my brakes they kept telling me my brakes are okay I had to pump the motorhome brakes ever since I got the motorhome and then I went to Camp the end of July I came back August 2nd and almost got in a wreck with the semi coming back because my brakes went out it got hot from pumping it and I took it had it told in and he wouldn't refund me the towing fee he said my break for okay it was in there for two days after that and they still said my brakes were fine and he wouldn't fix them he told me never to come back to his shop no more I would never recommend anybody to go there anymore

KH
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Kat H.
Yakima, WA
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
01/25/2023
0
Fairly sure the manager would have hit me.
After a one minute conversation where we addressed two obvious mistakes they had made at our expense, the male manager came at me and stopped within an inch of my face and screamed profanities at me and my 75 year old mother. His wife, manager had to literally pull him back. Meanwhile they held my credit card and car keys and would not return either. I never once raised my voice until I felt threatened, then I just asked over and over to pay and get my keys. They continued to verbally abuse my mother and me. Do NOT subject yourself to this type of behavior anywhere, these people should not be allowed to deal with the public. Remember this entire encounter was a result of being called out on their own incompetence.

SO
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Shawnee O.
Selah, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/11/2022
10
Feel safe here!
Friendly Automotive has been taking care of my vehicles for the last five years and I have never had a bad experience or felt like they were taking advantage of me. The staff is fantastic and the owner is really nice. Thanks so much for keeping my car in tip-top shape!

TC
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Terry C.
Yakima, WA
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
12/22/2020
Unprofessional
Friendly's Advisor John Olson needs an attitude adjustment.
My visit there wasn't friendly.
Won't go back!!
Non recommandé

SB
Susan B.
Washington
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/14/2020
client vérifiéVérifié Client
Catégorie : Service
Susan said the staff were nice and courteous. They did a great job on her vehicle.
Recommandé

DS
David S.
Yakima, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/09/2020
client vérifiéVérifié Client
Catégorie : Service
David said he is happy with the service and the staff does a good job.
Recommandé

JV
Joseph V.
Yakima, WA
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
03/28/2020
client vérifiéVérifié Client
Catégorie : Service
Joseph said he was pleased with the experience, however, he could always stand to be more pleased with less of a cost.
Recommandé

ES
Elaine S.
Washington
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/28/2020
client vérifiéVérifié Client
Catégorie : Service
Elaine said the service was quick and friendly.
Recommandé

SW
Scott W.
Yakima, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/10/2020
client vérifiéVérifié Client
Catégorie : Service
Scott said the services are fast and provide kind customer service,
Recommandé

JH
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JON H.
Selah, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/25/2020
client vérifiéVérifié Client
Friendly Service
Thank you to the team at Friendly Auto, they once again took care of my wife and I, answering questions after hours. Thank you Felix, John, and co.
Recommandé

DW
Darren W.
Yakima, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/25/2020
client vérifiéVérifié Client
Catégorie : Service
Darren said he received good customer service.
Recommandé

V
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Valued Customer
Yakima, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/23/2020
client vérifiéVérifié Client
Great service, great people, very honest service!
Always a good experience. No muss no fuss, they get the work done in a timely matter and get you on your way. 5 star service every time!
Recommandé

JF
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JOSEY F.
Naches, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/19/2020
client vérifiéVérifié Client
My service
Love these guys! Totally trust them with my auto needs. Have been going to this same location since 2008!!!
Recommandé

PT
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PAUL T.
Yakima, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/19/2020
client vérifiéVérifié Client
Friendly Staff
Felex and staff are great to talk to and answer my questions with a smile. Advice is given when asked for. Felix turned me on to Nokian tyres for "snow" and I really like them. Thinking bout trading my Bridgestones for Nokian SUV's.
Recommandé

LG
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lanny g.
Yakima, WA
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
02/19/2020
So sad!!
Spent over &2500 and issue was not fixed.
Will not recommend
Non recommandé
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Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.