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Frank's Auto Service

Score moyen
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
5,0
(927 Avis)
97
Écrire un avis
Prendre Rendez-vous

Détails du score

5 stars
96%
4 stars
2%
3 stars
<1%
2 stars
<1%
1 star
<1%

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis™

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores™
-
Moyenne de ReScore™
97
Score NPS ®

Détails de l'entreprise

À propos

Started in 1962, Frank's Auto Service has decades of automotive experience in its blood. Family owned and operated for over 45 years, the staff of Frank's prides itself on treating its visitors like family, working within their community to provide the best service in these hard economic times.From full auto & light truck services to Started in 1962, Frank's Auto Service has decades of automotive experience in its blood. Family owned and operated for over 45 years, the staff of Frank's prides itself on treating its visitors like family, working within their community to provide the best service in these hard economic times.From full auto & light truck services to Carco inspections, Frank's has the experience and history to make your visit pleasant and affordable. Call us today! ...more

Catégories
Réparation automobile, Réparation automobile à domicile, Vidange
Contact
(413) 734-9723
Visiter le site web
Closed
Heures d'ouverture

Heures d'ouverture

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Heure de l'Est (É.-U. et Canada)
528 N Main St E Longmeadow, MA 01028-1807
Obtenir des directions
Frank's Auto Service's Avis
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
5,0
(927 Avis)
Écrire un avis
Avis récents
PM
Philip M.
Paxton, MA
Subaru Forester (Natl)
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/16/2025
client vérifiéVérifié Client
Catégorie : Service
Spoke with Lavinia. She said they were very quick, good communication, and she will be going there again.
Recommandé
Patty A. de Frank's Auto Service a répondu le 06/19/2025 07:30 AM

Thank you very much.  Hope to not see you too soon. Enjoy your summer.


Patty

KB
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Kathleen B.
East Longmeadow, MA
Subaru Ascent
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/12/2025
client vérifiéVérifié Client
10
Patty and her employees always do a fantastic job.
You can depend on Frank's Auto to be consistent in the service they provide. They can be trusted to do an excellent job.
Patty A. de Frank's Auto Service a répondu le 06/19/2025 09:33 AM

Thank you.  Glad we were able to determine your odor!!  Poor bird!!

HK
Hyunuk K.
Springfield, MA
Honda Odyssey
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/11/2025
client vérifiéVérifié Client
Catégorie : Service
Hyunuk said they're good. They were very friendly and they fixed things very well.
Recommandé
Patty A. de Frank's Auto Service a répondu le 06/19/2025 09:34 AM

Thank you for your business!!

RZ
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Rachel Z.
East Longmeadow, MA
Toyota Corolla
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/05/2025
client vérifiéVérifié Client
10
Customer Safety & satisfaction
My family and I have taken our vehicles to Franks for over 30 years. Because of this outstanding service we have always had safe well run vehicles.
Patty A. de Frank's Auto Service a répondu le 06/09/2025 05:30 AM

thank you very much 

CF
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Cynthia F.
East Longmeadow, MA
Dodge Grand Caravan
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/03/2025
client vérifiéVérifié Client
10
Excellent service as always
best place in the area to get service on your car!
r
Patty A. de Frank's Auto Service a répondu le 06/04/2025 07:15 AM

thank you

AB
gravatar
Ann B.
Longmeadow, MA
Toyota Camry
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/01/2025
client vérifiéVérifié Client
10
Excellent service
Trustworthy. Very accommodating to your time & schedule. Been going to this local business for over 15 yrs. Recently referred someone to them,
Patty A. de Frank's Auto Service a répondu le 06/04/2025 07:16 AM

Thank you  enjoy your new vehicle!!!

Client vérifié
Enfield, CT
Honda CR-V
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/31/2025
client vérifiéVérifié Client
10
Oil Change
The car was taken in on time for a scheduled oil change. As always, it was tended to in a professional and efficient manner. Great service as usual! 5 stars.
Patty A. de Frank's Auto Service a répondu le 06/04/2025 07:16 AM

thank you

RB
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Richard B.
Springfield, MA
Honda Accord Cpe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/23/2025
client vérifiéVérifié Client
10
Oil Change rear Brakes Emergency Brake
First of all 5 stars is not a true story of the service I received on Thursday May 22nd 2025 Should be 10 stars I came in for an oil change and rear brakes Realized car inspection was approaching and asked if my emergency brake could be serviced Patti was great Hats of to Adam who did a great job on my fixing everything Adam made me aware that I will need tires before getting my car inspected otherwisei Iwould received a rejection sticker Hats off to Franks Auto Service Patti was great along with adam 10 stars not 5
Patty A. de Frank's Auto Service a répondu le 05/27/2025 09:57 AM

Richard, thank you for the great review.  Glad we were able to help.  Hope you get your sticker with no issues!!!

Patty

AF
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Ann F.
East Longmeadow, MA
Honda CR-V
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/19/2025
client vérifiéVérifié Client
10
Patty has always taken great care of all my cars and has always worked with my schedule
I’ve been taking my cars to Patty for as long as I can remember and will continue.
Patty A. de Frank's Auto Service a répondu le 05/20/2025 06:58 AM

thank you for all of your business throughout the years.  Greatly appreciated.

JM
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Joseph M.
East Longmeadow, MA
Lexus ES 330
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/15/2025
client vérifiéVérifié Client
10
oil change and headlight replaced
scheduled work with very little wait time and received great service.
Patty A. de Frank's Auto Service a répondu le 05/16/2025 06:13 AM

thank you

MP
Michael P.
East Longmeadow, MA
Jeep Grand Cherokee
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/02/2025
client vérifiéVérifié Client
Catégorie : Service
Michael said he has been doing business with them for years. He said they are very professional, friendly and accommodating.
Recommandé
Patty A. de Frank's Auto Service a répondu le 05/06/2025 07:35 AM

Thank you for  your continued business.

Patty A. de Frank's Auto Service a répondu le 05/08/2025 10:19 AM

thank you for your continued business!!!    We appreciate you.

LM
Lawrence M.
East Longmeadow, MA
Toyota RAV4
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/02/2025
client vérifiéVérifié Client
Catégorie : Service
Spoke with Joan. She said they are excellent, everything was wonderful every time she has gone there.
Recommandé
Patty A. de Frank's Auto Service a répondu le 05/06/2025 07:34 AM

I think you have benn coming here for over  50 years!! How time flies.  Thank you for your business.

GS
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Greg S.
Springfield, MA
Jeep Patriot
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/01/2025
client vérifiéVérifié Client
10
Excellent service
Great service great job
Patty A. de Frank's Auto Service a répondu le 05/02/2025 11:28 AM

Thank you for your business

JF
Jonathan F.
Longmeadow, MA
Toyota Corolla
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/01/2025
client vérifiéVérifié Client
Catégorie : Service
Jonathan said they were quick and they had nice customer service.
Recommandé
Patty A. de Frank's Auto Service a répondu le 05/05/2025 07:23 AM

Thank you.  We appreciate the extra time you gave us.

AR
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Antonio R.
East Longmeadow, MA
Nissan Pathfinder
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/30/2025
client vérifiéVérifié Client
10
Tony
Always there when we need them great service
Patty A. de Frank's Auto Service a répondu le 05/01/2025 04:54 AM

Thankyou, especially understanding that we were running behind, and were able to come in later!!!!

1-15 sur 927 résultats
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