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Frank's Auto Service

Score moyen
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
5,0
(910 Avis)
97
Écrire un avis
Prendre Rendez-vous

Détails du score

5 stars
96%
4 stars
2%
3 stars
<1%
2 stars
<1%
1 star
<1%

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis™

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores™
-
Moyenne de ReScore™
97
Score NPS ®

Détails de l'entreprise

À propos

Started in 1962, Frank's Auto Service has decades of automotive experience in its blood. Family owned and operated for over 45 years, the staff of Frank's prides itself on treating its visitors like family, working within their community to provide the best service in these hard economic times.From full auto & light truck services to Started in 1962, Frank's Auto Service has decades of automotive experience in its blood. Family owned and operated for over 45 years, the staff of Frank's prides itself on treating its visitors like family, working within their community to provide the best service in these hard economic times.From full auto & light truck services to Carco inspections, Frank's has the experience and history to make your visit pleasant and affordable. Call us today! ...more

Catégories
Réparation automobile, Réparation automobile à domicile, Vidange
Contact
(413) 734-9723
Visiter le site web
Open
Heures d'ouverture

Heures d'ouverture

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Heure de l'Est (É.-U. et Canada)
528 N Main St E Longmeadow, MA 01028-1807
Obtenir des directions
Frank's Auto Service's Avis
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
5,0
(910 Avis)
Écrire un avis
Avis récents
GQ
Gianna Q.
Springfield, MA
Hyundai Veloster
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/09/2025
client vérifiéVérifié Client
Catégorie : Service
Gianna said they were quick.
Recommandé
Patty A. de Frank's Auto Service a répondu le 04/10/2025 01:57 PM

Thank you very much.

JG
Jeffrey G.
Springfield, MA
Hyundai Elantra
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
04/09/2025
client vérifiéVérifié Client
Catégorie : Service
Jeffrey said he dropped his vehicle off first thing in the morning and it was not finished until the end of the day.
Recommandé
Patty A. de Frank's Auto Service a répondu le 04/10/2025 01:57 PM

Unfrotuneatly the vehicle need a brake line  and brake pads  and rotors. Unly one technition can do the brake line.  Better to have the work done correctly than rushed.

LD
Louise D.
Springfield, MA
Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/07/2025
client vérifiéVérifié Client
Catégorie : Service
Louise said they were really helpful, they were very honest, they helped them with the price.
Recommandé
Patty A. de Frank's Auto Service a répondu le 04/09/2025 05:00 AM

Thank you,

We try to make our prices as low as we can. Everyone is in the same boat!!!

CD
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Carlos D.
Springfield, MA
Toyota Prius
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/05/2025
client vérifiéVérifié Client
10
Service at Franks
They were attentive, easy to set up an appointment that worked well. Highly recommended.

Brought my vehicle in and serviced right away vastly different from some of the dealership service around the area which will put your vehicle in a line and serviced it whenever they feel like it regardless of your appointment time
Patty A. de Frank's Auto Service a répondu le 04/09/2025 05:02 AM

Great talking to you.  glad you were happy

MI
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Marissa I.
Hampden, MA
Hyundai Accent
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/05/2025
client vérifiéVérifié Client
10
Very friendly service
Ive been going to Franks for years with all my cars. I stopped going only because when I bought this new car, oil changes were free for the first three years. Now that it's up I'll definitely be giving my business to Franks! They have better parts at more affordable prices in my opinion.
Patty A. de Frank's Auto Service a répondu le 04/09/2025 05:02 AM

Thank you, welcome back!!!!

RB
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Richard B.
Springfield, MA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/14/2025
10
3000 mile oil change & Tire Rotation
Good Customer Service Warm greeting as I entered Franks Auto Service Joshua the mechanic did a great job Did the oil change and tire rotation in a timely manner Very methodical going thru the car looking for if any additional services that would be needed in the future Was made aware that I will need rear brakes replaced in the future Joshua is very personable also
CR
Charles R.
East Longmeadow, MA
Ford Fusion
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/10/2025
client vérifiéVérifié Client
Catégorie : Service
Charles said Frank's a good person, he no longer goes to the competitor he was using, they do a good job, and it works out well for him. He added Frank is a people-person, cares about the customer, their vehicle and the business, and getting people's vehicles fixed.
Recommandé
Patty A. de Frank's Auto Service a répondu le 03/11/2025 10:45 AM

I think Charles means me (patty) since my dad Frank has been gone for about 8 years!!  We appreciate your business.

GS
Glenn S.
Massachusetts
Subaru Legacy
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/10/2025
client vérifiéVérifié Client
Catégorie : Service
Glenn said it was a perfect conversation and a perfect repair.
Recommandé
Patty A. de Frank's Auto Service a répondu le 03/11/2025 10:44 AM

Thank you.  we are glad you were satisifed with our service, especially since it was a breakdown away from you town.  Hopefully no more problems.

MB
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Michael B.
East Longmeadow, MA
Ford F-150
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/06/2025
client vérifiéVérifié Client
10
LOF
Excellent service, reasonable price.
Patty A. de Frank's Auto Service a répondu le 03/11/2025 10:45 AM

thank you

JL
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Joo L.
East Longmeadow, MA
Audi Q5
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/28/2025
client vérifiéVérifié Client
8
very good
good services
CW
gravatar
Christine W.
East Longmeadow, MA
Nissan Altima
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/27/2025
client vérifiéVérifié Client
10
DEPENDABLE
Reliable and trustworthy as usual.
Chris W, a thirty five year satisfied customer
HB
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Holly B.
East Longmeadow, MA
Lincoln Town Car
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/25/2025
client vérifiéVérifié Client
10
Great shop
Always friendly and efficient
MT
Melissa T.
Chicopee, MA
Nissan Rogue
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/13/2025
client vérifiéVérifié Client
Catégorie : Service
Melissa said they're awesome. Their prices are fair and they do great work.
Recommandé
MD
Marge D.
Springfield, MA
Toyota Camry
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/11/2025
client vérifiéVérifié Client
Catégorie : Service
Marge stated the business has taken great care of the vehicle. The business gives notifications with the vehicle in advance.
Recommandé
SS
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Sandra S.
East Longmeadow, MA
Subaru Forester
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/08/2025
client vérifiéVérifié Client
10
Always perfectly serviced and professional
Patty and her team always professional and explain everything
Patty A. de Frank's Auto Service a répondu le 02/10/2025 07:41 AM

Thank you-- Hope the battery  holds  up

1-15 sur 910 résultats
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