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Fox Auto Care

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(112 Avis)
100
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Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
100
Score NPS ®

Détails de l'entreprise

Contact
(714) 427-5870
By Appointment Only
Heures d'ouverture

Heures d'ouverture

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
by appointment only
Sun
closed
* Heure du Pacifique (É.-U. et Canada)
1311 E Saint Gertrude Place Bldg C Santa Ana, CA 92705
Fox Auto Care's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(112 Avis)

SK
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Shams k.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/15/2025
client vérifiéVérifié Client
10
Last minute Repair
I am thankful that they were available on a Saturday. Many shops were not open to do the battery replacement for my BMW X3. Their price was the best I could find and their service was amazing. The shop is very very clean, which you do not see in most shops. The only thing that I was not happy about was having to wait so long for a battery delivery, which is actually not the shops fault. It was the outside 3rd party service that was suppose to deliver it. The 3rd party service never ended up delivering the battery, but thankfully the shop had a better battery already available and they gave me a great deal on it as well.
I would definitely recommend this to anyone needing repairs.
Fox Auto C. de Fox Auto Care a répondu le 04/16/2025 08:57 AM

Thank you so much for the kind words and for taking the time to share your experience! We're really glad we could help you out on a Saturday when options were limited. We always strive to offer fair pricing and top-notch service, and it's great to hear that stood out to you—along with the cleanliness of our shop!

We truly appreciate your patience with the battery delivery situation. Even though the third-party delay was out of our control, we're happy we had a better option on hand and could get you back on the road quickly.

Thanks again for your recommendation—it means a lot to us! If you ever need anything in the future, we’re here to help.


ME
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MOISES E.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/08/2025
client vérifiéVérifié Client
10
Awesome job
I went in for rear breaks and they did an Amazing job,highly recommended.
Fox Auto C. de Fox Auto Care a répondu le 04/16/2025 09:00 AM

Thank you for the awesome review! We're so glad you were happy with the rear brake service. Your recommendation means a lot to us—we truly appreciate your support!


AV
Alexa V.
Anaheim, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/19/2025
client vérifiéVérifié Client
Catégorie : Service
Spoke to Pablo. He said it was excellent.
Recommandé

Client vérifié
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/06/2025
client vérifiéVérifié Client
10
Great Customer Service
The customer service was great and my car was repaired and ready on time.

Client vérifié
Costa Mesa, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/03/2025
client vérifiéVérifié Client
10
Quick service.
No complaints!

JI
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Jorge I.
Anaheim, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/26/2025
10
10/10 will recommend!!
Got my Infiniti serviced here and runs better then ever!!

Client vérifié
Tustin, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/26/2025
client vérifiéVérifié Client
10
Consistently excellent service
I have been using Fox for 15 years. Customer service and trust are their key strengths. I’ve always appreciated that they will tell me when I don’t need to repair something immediately or to check if the repair is under warranty. I am glad to see Mo has assumed ownership and keeping with the traditions of excellent work and trust.
The Team a. de Fox Auto Care a répondu le 02/26/2025 08:01 AM

Thank you for your feedback!! We greatly apperciaate the support!!


SO
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Silvia O.
Orange, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/30/2019
client vérifiéVérifié Client
Honest reliable trust
Thank you! Fox auto care for taking good care of my cars and us.! Always awesome service.
Recommandé

II
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Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/18/2019
client vérifiéVérifié Client
Excellent service, excellent people.
Excellent service, excellent people, great work. Couldn’t ask for more.
Recommandé

MW
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Mike W.
Fountain Valley, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/17/2019
client vérifiéVérifié Client
Car service
Great service at Fox!
Recommandé

SG
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Sanjuana G.
Santa Ana, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/14/2019
client vérifiéVérifié Client
Best auto shop!
Great and friendly staff! Great prices, curtesy ride if you need one.
Recommandé

RF
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Robert F.
Huntington Beach, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/13/2019
client vérifiéVérifié Client
Great service!!
Fox Auto took great care of my Ford Edge!
Recommandé

DG
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Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/12/2019
client vérifiéVérifié Client
Just the coolest people I have ever met.
So they tool my van in and gave it a thorough inspection. Decided 5o junk it without warning them and they helped move a bunch of cars they were not expecting. Anyone else would have been irritated at the interruption.

Definately where I go with my newer cars.
Recommandé

MV
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Mike V.
Santa Ana, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/11/2019
client vérifiéVérifié Client
Excellent service
This is auto repair service at a higher level then what you are probably are use to. Finding qualified mechanics to keep you vehicle running smoothly is challenging.
Well search no more if you want a great experience with real automotive repair pros. I take our two vehicles to Fox for all our service needs. If you are looking for a great experience when it comes to customer service and attention to detail then Fox is the place to go.
Recommandé

RD
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Reha D.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/11/2019
client vérifiéVérifié Client
Best team, best attitude, best service....
Been getting our vehicles serviced at Fox Auto for rhe last 10-12 years and always received excellent service. And always received fair pricing on all repairs.
Recommandé

1-15 sur 112 résultats
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