I highly recommend Fort Collins Muffler and Automotive. My car failed to start while in a grocery store lot. They called a tow company for me and added it to my bill for easy payment. I had left my keys in the store and had to send the tow truck ahead while I looked for them. Then, I called Fort Collins Muffler back, and they sent someone to pick me up. He drove me to their shop, waited for me to get groceries out of my car in their lot, and drove me home. They contacted me in the early afternoon with a text with document attached listing all services and recommendations followed up by a call. They never pushed me to do more than was needed at that time. I had told them I was is no hurry, but it was completed the next morning. They again offered me a ride. The staff were extremely helpful, personable, and friendly. I have become a lifetime customer.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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