SUBA Forester Sport w/Continuously Variable Transmissio
06/23/2025
Vérifié Client
10
One stop I didn’t wish for but was handled Perfectly.
The crew working there was very helpful and communicative during the entire process of repairs and rental car. GARRET was a great point of communication and wonderful to work with.
Very easy to schedule appointment, I was frequently updated and Garrett was very helpful
BA
Betsy A.
SUBA Forester Premium
08/08/2024
Vérifié Client
10
A-1 rating
They went out of their way to see that I was taken care of in a timely manner and even drove me to Enterprise when the rental company didn't show up. And they cleaned my car, inside and out! What a surprise!!
TN
Tamara N.
SUBA WRX STI Manual
06/06/2024
Vérifié Client
10
Trusted and quality work
Fix Auto in Kearny Mesa is always my first choice! Quality work, accommodating and pleasant knowledgeable staff!
Estimator Sandy Medrano deserves my excellent praises for her great job well done.
HB
Haylee B.
SUBA Impreza Sedan w/Continuously Variable Transmission
02/01/2023
Vérifié Client
10
Great experience
This location gave me a great experience with repairing my car. As a woman, I was nervous picking a place to fix my car as most people typically talk down to women/ take advantage by charging more than is needed due to assuming lack of knowledge. However, this didn’t happen here! They were friendly, informative, and time efficient (finished my repair a week early). They even washed, vacuumed, and delivered my car for me. If I have any troubles with my car in the future I will be returning here. Additionally, I will be suggesting this place to female friends who share my previous concerns.
Fix Auto is on the list of my insurance company's preferred auto body shop. I'm glad I picked this location. They did a great job fixing my car. Excellent communication with Garrett constantly providing updates on the status of my vehicle. Not only does it have great reviews, it's also in a convenient location.
Friendly people, quality repairs. Car was returned clean and all evidence of damage was erased. Only criticism I had was link to check on repair status did not work (always said no estimate) and I had to call to get updates. When making the appointment to drop off the car, there was also no estimate of how long they would have the car given. Got that information a few days later from calling in. I would come back in the future and will ask my estimated time of completion questions right away to avoid any confusion later on.
The team here really eased my mind during this stressful first time collision happening. They kept me informed of what was happening during the process. I received upfront communication from the team here far more than from my insurance specialist. I received trusted care and my Subaru received completed beautiful repair work. Fantastic. I can’t thank this team enough. Grateful
TN
Tamara N.
SUBA WRX STI Manual
07/20/2022
Vérifié Client
10
My go to for my Subaru
This is my second visit to Fix Auto of Kearny Mesa. They are very attentive to myself and my vehicle!
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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