I recently had my car repaired at Fix Auto Highland Ranch location after a collision, and I can’t recommend them highly enough. From start to finish, the team was incredibly professional, thorough, and customer-focused.
Special thanks to Dan, who took the time to personally explain the business, the critical importance of professional repairs for maximum safety, and even gave me a tour of the shop. It was clear he genuinely cares about doing things right and educating customers.
Kevin, the mechanic specialist I worked with, was outstanding—courteous, knowledgeable, and precise. He effortlessly aligned the wheels and calibrated the ADAS system with impressive accuracy. Having been in the auto industry for a long time, I’ve rarely seen work done with such attention to detail and expertise. My car feels and drives better than before the incident.
The entire experience restored my confidence in collision repair shops. If you’re looking for a place that prioritizes quality, safety, and great service, Fix Auto (and especially Dan and Kevin) is the team to trust. Thank you so much—I’m truly appreciative!
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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Vérifié Client
Special thanks to Dan, who took the time to personally explain the business, the critical importance of professional repairs for maximum safety, and even gave me a tour of the shop. It was clear he genuinely cares about doing things right and educating customers.
Kevin, the mechanic specialist I worked with, was outstanding—courteous, knowledgeable, and precise. He effortlessly aligned the wheels and calibrated the ADAS system with impressive accuracy. Having been in the auto industry for a long time, I’ve rarely seen work done with such attention to detail and expertise. My car feels and drives better than before the incident.
The entire experience restored my confidence in collision repair shops. If you’re looking for a place that prioritizes quality, safety, and great service, Fix Auto (and especially Dan and Kevin) is the team to trust. Thank you so much—I’m truly appreciative!