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Five Star Hyundai of Warner Robins

Score moyen
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(1 193 Avis)
76
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
Avis original
Évaluation globale 2,5/5Évaluation globale 2,5/5Évaluation globale 2,5/5Évaluation globale 2,5/5Évaluation globale 2,5/5
61
Total des ReScores
4,7
Moyenne de ReScore
76
Score NPS ®

Détails de l'entreprise

À propos

The service center at Five Star Hyundai of Warner Robins is staffed with expert technicians who provide quality Hyundai repair and maintenance. The service center at Five Star Hyundai of Warner Robins is staffed with expert technicians who provide quality Hyundai repair and maintenance.

Catégories
Concessionnaire Hyundai, Réparation automobile, Entretien de la voiture
Contact
(478) 922-7011

Heures d'ouverture

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
closed
Sun
closed
* Heure de l'Est (É.-U. et Canada)
650 Russell Parkway Warner Robins, GA 31088
Service après-vente's Avis
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(1 193 Avis)

MK
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Maria K.
Kathleen, GA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/01/2022
10
Catégorie : Service
Quick, professional, polite
I LOVE taking my car to service. They’re always accommodating with the schedule, affordable, very clean work, fast and reliable. Mr Alvin from Customer Service is amazing! I’ll be sure missing this crew at our new home location!

PM
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Phillip M.
Bonaire, GA
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
08/24/2022
0
Catégorie : Service
No Effort To Check Or Adjust My Low Beam Headlights
Called last week to get my Low Beam Headlights repaired or at least adjusted. Yall gave me an appointment....I showed up 30 minutes early....drove up...explained to the guy what was wrong...(they appear bright during the day..but THEY ARE NOT during darkness....and are "unsafe" especially when it's raining at night.) The guy says...."we can't do anything about it and for me to drive with the High Beams on." I can't believe he said that....and that would even put on-coming traffic in danger. I'm a Retired Army Veteran ....young man...you cannot BS me!!! You get paid to perform a service....so grow up and do it!!!

MM
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Marrico M.
Warner Robins, GA
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
08/20/2022
0
Catégorie : Service
Don’t go rip off
The people here is very rude, unpleasant, bad customer service, unprofessional, and frustrated for no reason! I recommend going to another dealer that take time with there customers! This place could use a lot of improvement especially management!

KM
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Keith M.
Macon, GA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/31/2022
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
I love going to Hyundai . I never wait long and all my questions about my vehicle is answered
I love Hyundai vehicle . Their vehicles sound so quiet when turned on . They ride so smooth and you are welcomed to test drive any of their vehicles at request . They treat you like family

AW
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Anthony W.
Perry, GA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/31/2022
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
Outstanding customer service
Outstanding customer service

Client vérifié
Kathleen, GA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/27/2022
Type de service : Repair
client vérifiéVérifié Client
8
Catégorie : Service
Jered in service is great
Good job
Jennifer R. de Five Star Hyundai of Warner Robins a répondu le 03/28/2022 01:25 PM

Thank you for the review Rachel.


JW
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Jerry W.
Warner Robins, GA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/17/2022
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
Good team in the service department
The guys in the service department were always helpful. My engine was “remanufactured”. When I would go in to check on the progress they always provided accurate information and explained exactly what was being done and the time required. The were professional and effectively addressed any issues I had ( they seemed to care).

MD
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M D.
Montezuma, GA
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
03/10/2022
0
Catégorie : Service
Disappointed
I took my 2021 Hyundai elantra 2 weeks ago to get it checked, because the engine light was on. The service manager told me that he has to order the part and it will take 3 to 5 days. That was 2 weeks ago, I called them nobody would answer the phone,so I left massages and Emailed them and I still haven't heard back from them. Just want to get an update.
Jennifer R. de Five Star Hyundai of Warner Robins a répondu le 03/10/2022 05:53 AM

Hello, I would like to visit with your further about your experience. Please call me at 478-345-8631.
Thank You, 
Jennifer Readett
Customer Relations Manager


KH
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Kathy H.
Warner Robins, GA
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
03/06/2022
0
Catégorie : Service
Never again
Went because my tires needed air and I was due for service. Picked up my car tire pressure light was still on. They didn’t know if they had checked my air. And I do not believe they serviced my car. Manager said the computer says service was completed. I’ve had the tire pressure light go on before dealership in LA took care of it no lights/alerts when I got my car. And they always washed and vacuumed. Five Star is not the same type of dealership and I won’t go back or recommend.
Jennifer R. de Five Star Hyundai of Warner Robins a répondu le 03/10/2022 06:41 AM

I am so sorry to hear about your service expereince. I would like to visit with you more on this by phone. Please call me 478-345-8631.
Have a great day, 
Jennifer Readett
Customer Relations Manager


GI
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Gwynne I.
Warner Robins, GA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/05/2022
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
I keep going back
Jared and Alvin THANK YOU! It is always a pleasure coming here.

Client vérifié
Eastman, GA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/02/2022
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
Very good
Very good customer service and service.

Client vérifié
Warner Robins, GA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/28/2022
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
Quality Dealer
Have always had good service at this Dealership!

DB
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Della B.
Fort Valley, GA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/28/2022
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
Oil Change
Very professional! Fast and efficient!

RB
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Robert B.
Warner Robins, GA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/24/2022
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
Oil Change
Super friendly, respectful and professional. Very quick and enjoyable

TD
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Tina D.
Warner Robins, GA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/23/2022
Type de service : Maintenance
client vérifiéVérifié Client
9
Catégorie : Service
Service DEPT
Big AL is always making sure that my truck is taken care of No matter the problem. His sincere concern for my family's safety is top priority. That's why I return without hesitation like I used to in the past before him
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