business image

Five Star Automotive

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(417 Avis)
91
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
91
Score NPS ®

Détails de l'entreprise

À propos

Since 2004, Five Star Automotive has served our friends and neighbors in Patterson, CA, offering quality auto repair and courteous service. Our goal is to be your one-stop shop for all things automotive, from your routine oil changes to complex diagnostics and custom modifications. As a family-owned and operated auto repair shop, we truly Since 2004, Five Star Automotive has served our friends and neighbors in Patterson, CA, offering quality auto repair and courteous service. Our goal is to be your one-stop shop for all things automotive, from your routine oil changes to complex diagnostics and custom modifications. As a family-owned and operated auto repair shop, we truly care about the safety and wellbeing of our community, and by taking good care of the cars we service, we’re proud to make a positive difference in Patterson. ...more

Catégories
Entretien de la voiture, Réparation automobile, Entretien de la voiture
Contact
(209) 892-9369

Heures d'ouverture

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Heure du Pacifique (É.-U. et Canada)
551 N 1st St A Patterson, CA 95363-2469
Five Star Automotive's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(417 Avis)

MS
Matt S.
Patterson, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/13/2025
client vérifiéVérifié Client
10
Fixed up my Lexus CT 200
I had some basic service work to the car had 90,000 miles. I also had a drain plug leak. They fixed me up really well and were able to use a washer they had in the shop to fix my leak and charge me less so really great.

LJ
Lester J.
Patterson, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/13/2025
client vérifiéVérifié Client
10
Excellent communication!
Very friendly and knowledgeable. I recommend them!

Client vérifié
Newman, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/12/2025
client vérifiéVérifié Client
8
Great
They had great communication about the progress. Very thorough.

FD
Frank D.
Patterson, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/12/2025
client vérifiéVérifié Client
10
Smog trst
Needed smog test for wife’s car , called 5-Star like I do for all our cars, wether simple smog test, oil change or major brake job. Task was performed and back on the road. I have taken my cars to 5 Star for over 20 years and have never been disappointed in the service provided.

DC
gravatar
Don C.
Patterson, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/07/2025
10
Reliable and trustworthy
I don’t go to Chris because I’m looking for the biggest savings. (I think that’s a big mistake, no matter what type of service your taking about…)
I go to Five Star because I trust Chris and the service he provides (for both my private and fleet vehicles).
At the end of the day, what do you want from an automotive service center. A vehicle you the don’t have to worry about, or a service you can say “was cheap”.
If you want cheap, go to Walmart.
If you want honest, reliable service you can count on, go to Five Star Auto!
Thank you 5🌟

MS
gravatar
Mary S.
Patterson, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/03/2025
client vérifiéVérifié Client
10
In and Our
Five Star always treats tou like the name I was in and out I went in for 1 thing and was going to schedule another appt because he was busy he said he could do also it was fast and reasonable they are always friendly and easy to talk to

MA
gravatar
Martha A.
Patterson, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/27/2025
client vérifiéVérifié Client
10
Smog check
They are very experienced and fast and professional .

TH
Tonisha H.
Grizzly Flats, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/15/2025
client vérifiéVérifié Client
10
Five Star Automotive: Where Honesty Still Exists!
Let me tell you—Five Star Automotive is the real deal.

I originally took my car to Big O in Pleasanton because my check engine light came on. After their inspection, they hit me with the big bad news: “You’ve got a blown head gasket. That’ll be $3,500.” Yikes. I told them I’d think about it, and not five minutes after leaving their shop, my car started overheating. I had to pull over, get it towed back home to Patterson, and try not to cry into my steering wheel.

The next morning, I brought it to Five Star Automotive for a second opinion—without telling them anything about the first shop’s diagnosis. And guess what? Turns out Big O left my coolant cap off. That alone caused the overheating. No blown head gasket. Just a lazy mistake.

Even when I mentioned I was worried it might be a blown head gasket (still not revealing the Big O drama), Five Star said, “No problem, we’ll double-check.” They ran another test just to be thorough, and sure enough—my engine is perfectly fine.

Aaron kept me in the loop the whole time with daily updates, clear timelines, and no BS. The repairs were quick, the price was right, and best of all? They were honest. Like, actually honest. No scare tactics. No upselling. Just solid, trustworthy work.

It’s rare to find an auto shop you feel safe with. But this place? This place has earned my business for life.
Gestionnaire de Five Star Automotive a répondu le 05/19/2025 03:06 PM

Good afternoon, 

Thank you for taking the time to leave a positive review, We appreciate and value your business. I wanted to take a moment out of my day to reach out and see how the car is holding up and again say thank you for your business. If there is anything we can assist you with in the future please feel free to reach out at any time. Have a great day!

Aaron Ginn
Team Five Star


SA
gravatar
Stacy A.
Patterson, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/15/2025
client vérifiéVérifié Client
10
Great service
Love the service. They are the only people who work on my car

AC
gravatar
Alejandra C.
Patterson, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/14/2025
client vérifiéVérifié Client
10
Positive experience
Staff is extremely kind and helpful. They also make you feel really comfortable. The service I received was even more than I expected. The under base was loose and they fixed it for me when I went in for a smog check. Thank you!

RG
gravatar
Raymond G.
Gustine, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/14/2025
client vérifiéVérifié Client
10
Made a bad situation into a very good job
After breaking down they helped in so many ways, taking on the the job which was really bad. Kept me updated and did a outstanding job when finished.
Gestionnaire de Five Star Automotive a répondu le 05/14/2025 01:19 PM

Good afternoon Mr. Gray, 

Thank you for choosing Five Star Automotive. We appreciate your business. If there is anything we can assist you with in the future please do not hesitate to give us a call. 

Thank you, 

Team Fives Star


Client vérifié
Patterson, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/06/2025
client vérifiéVérifié Client
10
Fantastic, start to finish
Fantastic service from setting appointment to updating us on repairs and even doing the smog!

Client vérifié
Patterson, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/29/2025
client vérifiéVérifié Client
10
Very helpful
The customer service was extraordinary the staff is amazing

Client vérifié
Patterson, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/29/2025
client vérifiéVérifié Client
10
Had my 2015 Toyota Tundra 30,000 maintenance done.
Had my 2015 Toyota Tundra 30,000 mile maintenance done.

CB
gravatar
Charles B.
Hilmar, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/25/2025
10
Quick Oil Change
Amazing service!

1-15 sur 417 résultats
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.