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Felix's Auto Service

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(657 Avis)
95
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Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
95
Score NPS ®

Détails de l'entreprise

À propos

Since 1969, Felix's Auto Services has provided comprehensive auto repair services that include car maintenance services, under-car services, collision repair services, heating and cooling services, electrical services, transmission services, electrical services, and internal engine services. Our goal is to offer the best services Since 1969, Felix's Auto Services has provided comprehensive auto repair services that include car maintenance services, under-car services, collision repair services, heating and cooling services, electrical services, transmission services, electrical services, and internal engine services. Our goal is to offer the best services available at affordable prices to get you back on the road in no time.



Peter Salcido, our Service Manager, has been serving the Mountain View area for over 3 decades. Peter ensures customers receive high-quality service and accurate quotes, only for the services you need.
...more

Catégories
Réparation automobile, Entretien de la voiture, Réparation automobile à domicile
Contact
(650) 961-0138

Heures d'ouverture

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Heure du Pacifique (É.-U. et Canada)
191 W Evelyn Ave Mountain View, CA 94041-1408
Felix's Auto Service's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(657 Avis)

MM
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Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/04/2025
client vérifiéVérifié Client
10
Best place for car repair
Brought the car in for service which prior visits had highlighted along with the Toyota suggested maintenance. They're careful to call out what must be fixed, what can be fixed later, and what's not worth fixing at all.

Very reasonable prices, and all prices are discussed before committing to the work.

Finally, they're very easy to contact, and they're quick to call back if busy.

TV
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Tony V.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/01/2025
client vérifiéVérifié Client
10
Superb service
Excellent service as usual. Friendly and communicative staff. They advised of upcoming services.

JA
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Julie A.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/27/2025
client vérifiéVérifié Client
10
Amazing
I called in early in the morning. They told me to drop it off. I got it in and I got the issue taken care of right away. Great customer service very professional and the price was just right thank you so much.

BK
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Brad k.
Mountain View, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/25/2025
10
Been a customer for over 3 years!
Peter and his crew are awesome. They're honest, transparent, and do right by their clients. You can trust them to take good care of you. I already recommend them to anyone who is looking for a good car shop!

RH
RUBEN H.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/19/2025
client vérifiéVérifié Client
10
Very good service
Thank you for the work,

NR
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Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/05/2025
client vérifiéVérifié Client
10
Felix Auto
Stand up and solid guys

CM
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Carol M.
Mountain View, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/21/2025
client vérifiéVérifié Client
10
The best in all my automotive repair experience.
I trust only the Felix Auto team with my BMW.

JI
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Jenna I.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/18/2025
client vérifiéVérifié Client
10
Good Service
I had my brakes/rotors and alignment done here. Justin kept me up to date on everything and the prices are equivalent to other shops. They also have a portal where you can login to review the history of any work which is convenient as no other mechanic I've been to has had a login where I can see the history of service like that. I recommend!

PF
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Pat F.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/16/2025
client vérifiéVérifié Client
10
Consistently Great Service
The work is always done according to the estimate.

GC
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Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/15/2025
client vérifiéVérifié Client
10
Provides quality work with an emphasis on cost savings.
We bumped a high curb, and damaged our engine compartment shield. Toyota insisted they needed to replace the shield for $700.
Felix made a full repair of the shield for a fraction of that cost.

CB
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Caroline B.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/14/2025
client vérifiéVérifié Client
10
Trustworthy!
It's so wonderful to be able to trust my car surgeon! I have peace of mind they are telling me the truth.

BA
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Bonnie A.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/06/2025
client vérifiéVérifié Client
10
Very quick and responsive to our needs.
My son was taking his Honda CRV out to meet up with friends after work when he noticed a funny smell and the engine yellow light came on. He did not drive it that night (I didn’t want the engine to explode) and we called Felix the next day. I talked with Justin who said to bring it in (we don’t live far) and even though they were booked up, it was Friday, they might get a chance to take a look. If it stopped running on the way they would send a tow truck. I was relieved. Once there, he explained they would have to do a diagnostic test to find the problem. He would call us Monday once it was checked. It turned out to be a problem with the gas cap. They ordered a new one and we picked it up on Tuesday. No problems since.

Client vérifié
Mercedes-Benz C300
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/06/2025
client vérifiéVérifié Client
10
Mercedes broken pump
I had a broken washer pump.You explained the problem and my repair options very clearly Thank you so much.

LH
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LIZ H.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/06/2025
client vérifiéVérifié Client
10
Excellent service!!
Justin and Felix were awesome! They got me in within 48hours and got my car serviced and in good shape. Highly recommend going to them

Client vérifié
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/05/2025
client vérifiéVérifié Client
10
Professional, Thorough, Efficient Service
Professional, thorough and efficient service, as always.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.