business image

Fast Lane European

Score moyen
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(53 Avis)
77

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
77
Score NPS ®

Détails de l'entreprise

À propos

Fast Lane European is your local auto shop serving the SAN JOSE, CA area. Give us a call for your automotive needs. Fast Lane European is your local auto shop serving the SAN JOSE, CA area. Give us a call for your automotive needs.

Catégories
Entretien de la voiture, Vidange, Entretien de la voiture
Contact
(408) 985-1000

Heures d'ouverture

Mon
8:30 AM - 5:30 PM
Tue
8:30 AM - 5:30 PM
Wed
8:30 AM - 5:30 PM
Thu
8:30 AM - 5:30 PM
Fri
8:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Heure du Pacifique (É.-U. et Canada)
3585 Stevens Creek Blvd San Jose, CA 95117
Fast Lane European's Avis
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(53 Avis)

MT
gravatar
Myra T.
San Jose, CA
Mercedes-Benz E350
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/10/2026
client vérifiéVérifié Client
10
Impeccable service and staff!
I brought my Mercedes in because it would not shift into PARK unless I turned off the ignition. As a first-time customer, I called on a Tuesday morning and left a message; Chuck returned my call within 15 minutes and promptly scheduled my drop-off for Wednesday.

The facility immediately stood out—both the front office and service area were exceptionally clean and well organized, with several vehicles actively being serviced. By Wednesday afternoon, Chuck followed up with a detailed update on their inspection findings and recommended repairs, all communicated clearly and without any pressure.

By Friday afternoon, my car was ready for pickup—freshly washed and in excellent condition. The service was truly impeccable. My car feels like new again, and more importantly, I left with a strong sense of confidence and safety knowing the issues had been properly addressed, including some I had not previously been aware of.

Thanks to Chuck and the entire friendly team, I have found a shop I can trust and will return to as a loyal customer.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.