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Falls Church Auto Body

Score moyen
Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5
4,5
(7 Avis)
58

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
58
Score NPS ®

Détails de l'entreprise

Catégories
Contact
(703) 237-8166
Aucune heure d'ouverture fournie

Heures d'ouverture

* Aucun Fuseau Horaire Fourni
101 W Jefferson St Falls Church, VA 22046-3418
Falls Church Auto Body's Avis
Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5
4,5
(7 Avis)

RK
gravatar
R K.
Falls Church, VA
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
01/16/2026
0
Horrible experience, take business elsewhere
Hated every minute of this experience. From incorrect (low estimates) to poor communication - we had to chase them every step of the way and were often met with rude interactions when we finally got a hold of someone. They tried to add work that more than doubled what was agreed upon and wouldn’t honor their original estimates when they “missed” something. It was awful. Take business elsewhere.
Billy R. de Falls Church Auto Body a répondu le 01/19/2026 02:24 PM

We're genuinely sorry to hear about your experience. It sounds like navigating our process felt more like a maze than a straightforward path, and that's certainly not our intention. We're all about making sure our customers feel informed and valued, so it's concerning to hear that communication missed the mark this time.We're committed to providing accurate estimates and keeping you updated along the way, so your feedback will go a long way in helping us pinpoint areas for improvement. We appreciate you bringing this to our attention, and we hope you’ll give us another chance in the future to turn things around.

Billy R. de Falls Church Auto Body a répondu le 01/19/2026 02:26 PM

We're genuinely sorry to hear about your experience. It sounds like navigating our process felt more like a maze than a straightforward path, and that's certainly not our intention. We're all about making sure our customers feel informed and valued, so it's concerning to hear that communication missed the mark this time.We're committed to providing accurate estimates and keeping you updated along the way, so your feedback will go a long way in helping us pinpoint areas for improvement. We appreciate you bringing this to our attention, and we hope you’ll give us another chance in the future to turn things around.

Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.