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Expert Car Care

Score moyen
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(1 708 Avis)
80
Écrire un avis
Prendre Rendez-vous

Détails du score

5 stars
85%
4 stars
6%
3 stars
2%
2 stars
1%
1 star
3%

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis™

ReScore
Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5
Avis original
Évaluation globale 1,5/5Évaluation globale 1,5/5Évaluation globale 1,5/5Évaluation globale 1,5/5Évaluation globale 1,5/5
4
Total des ReScores™
4,5
Moyenne de ReScore™
80
Score NPS ®

Détails de l'entreprise

À propos

Every business claims to be the best. We just are the best. Our satisfied customers speak for themselves, in saying we have exceeded their expectations and continue to provide amazing service beyond just a tune up or tire rotation. Read the reviews from your Deltona, Oviedo, Winter Park, and Sanford, FL neighbors. Also, take a moment to Every business claims to be the best. We just are the best. Our satisfied customers speak for themselves, in saying we have exceeded their expectations and continue to provide amazing service beyond just a tune up or tire rotation. Read the reviews from your Deltona, Oviedo, Winter Park, and Sanford, FL neighbors. Also, take a moment to check out all the auto repair services we can assist you with. If by now you aren't convinced that we are the best tire and auto repair company, then call, click, or stop by, and see how our friendly staff will go above and beyond to help you with your auto repair needs.

We look forward to building a long term relationship with you. If there is anything we can do for you, don't hesitate to contact us. ...more

Catégories
Réparation automobile, Atelier de réparation, Entretien de la voiture
Contact
(407) 677-5001
Visiter le site web
Open
Heures d'ouverture

Heures d'ouverture

Mon
7:00 AM - 7:00 PM
Tue
7:00 AM - 7:00 PM
Wed
7:00 AM - 7:00 PM
Thu
7:00 AM - 7:00 PM
Fri
7:00 AM - 7:00 PM
Sat
7:30 AM - 4:00 PM
Sun
closed
* Heure de l'Est (É.-U. et Canada)
1990 Howell Branch Rd Winter Park, FL 32792-1090
Obtenir des directions
Expert Car Care's Avis
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(1 708 Avis)
Écrire un avis
Avis récents
MB
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MAURICE B.
Winter Park, FL
Chevrolet Tahoe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/05/2025
client vérifiéVérifié Client
8
Air bag check
Great service
AG
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ASHLEY G.
Apopka, FL
Chevrolet Tahoe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/03/2025
client vérifiéVérifié Client
10
Honest, good car care
Good car care from honest, knowledgeable mechanics. Won't go anywhere else.
RM
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ROBERT M.
Winter Park, FL
Mercedes-Benz E350
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/30/2025
client vérifiéVérifié Client
10
New battery went bad 😔
Battery went bad within 6 months. They took care of it and had my car back that afternoon. Thanks
KG
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KAREN G.
Casselberry, FL
Subaru Outback
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/28/2025
client vérifiéVérifié Client
10
Oil change.. tire patch and rotation
The staff at Expert car car are very courteous and professional.
I had an appointment at 1 pm and they took my car on time
Very nice waiting area with TV snacks.
The owners of Expert Car Care take pride in their business… great customer service
Prices are very affordable.
Client vérifié
Winter Park, FL
Honda Civic Coupe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/28/2025
client vérifiéVérifié Client
9
Great service
Received fast and affordable service for oil change.
NG
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NANCY G.
Winter Park, FL
Subaru Outback
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/25/2025
client vérifiéVérifié Client
10
Help when it is most needed
A quick trip to the corner drugstore turned into a headache when my car wouldn't start again. A quick trip across the street to Expert Car Care resulted in a rapid battery jump and a subsequent discovery that the battery was quite dead. Two hours later I had a new battery and a functioning car. What could have been a nightmare of tow trucks and unconcerned mechanics turned into top notch service and a quick problem resolution.
RB
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RALPH B.
Maitland, FL
Ford Edge
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/24/2025
client vérifiéVérifié Client
10
Great service
They are convenient to my house and provide good service all around
MC
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MICHAELLE C.
Davenport, FL
Mazda CX-9
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/22/2025
client vérifiéVérifié Client
10
The assistant manager was very nice and very helpful
The assistant manager was nice that I asked him if he was the owner.he takes the time to explain everything th customers with a lot of kindness and patience 🙏
FR
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FELIX R.
Winter Park, FL
Toyota Tacoma
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/22/2025
client vérifiéVérifié Client
10
Safe fast good work
Great reliable fast professional service in a time of need
GG
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GERALD G.
Daytona Beach, FL
Ford Fusion
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/17/2025
client vérifiéVérifié Client
10
Amazing Work!
Manny was absolutely amazing, got my side panel fixed and my studs for my wheel done with no issues! Great prices and great environment! Will be going here from now on! Highly recommend!
HR
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HEIDI R.
Winter Park, FL
Toyota Prius
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/15/2025
client vérifiéVérifié Client
10
Fast service and quality work
Expert Car Care takes good care of my Prius. I dropped in without an appointment for an oil change and it was done quickly. I was notified of service my car needs in the near future so I can plan my timing and budget. I trust this business to not over-sell me. I can recommend this business with confidence.
MR
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MELODY R.
Maitland, FL
Honda Civic Coupe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/12/2025
client vérifiéVérifié Client
10
Great reasonable place
I’ve been coming to this place for several years and never disappoints. The staff is friendly and never tells me I need something I don’t really need. Great place. Highly recommend
Client vérifié
Maitland, FL
Toyota Tacoma
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/11/2025
client vérifiéVérifié Client
10
Excellent Service!
Repeat customer.
WU
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WILLIAM U.
Winter Park, FL
Mitsubishi Eclipse
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/10/2025
client vérifiéVérifié Client
9
Professional, Transparent, & Fast! Best repair shop business in Orlando by far!
I’ve been to Expert Car Care numerous times with multiple vehicles including most recently; my 2009 Mitsubishi Eclipse. Having came into the shop for a predetermined timing belt replacement, Blake and the rest of the team were fully transparent and very quick to help get my car back on the road sooner than later! It took them just over one business day to diagnose, repair, and test the vehicle — including a complete walkthrough with the customer throughout the entire process. Where other auto repair shops haphazardly run by numerous extra part suggestions based on mileage intervals alone, Expert Car Care walks you through the work being done and the mechanical condition of all parts that may need repair, and why. They go out of their way to provide videos of the condition of the vehicle’s parts during precise repairs, along with documenting any other parts that may be needed along the way while repairing a separate part. For example, failing bearings and other objective signs of wear, rather than mileage intervals alone, are the combined indicators by which Expert Car Care suggests other potential repairs to extend vehicle longevity. While I have experienced some small issues with Expert Car Care working on my different vehicles (namely accidentally fouling a spark plug on my old Ford Taurus during engine degreasing), this can be expected when working on complex and aging vehicles. What matters most is that Expert Car Care in this instance, and presumably many others, strives to make things right (i.e. fixing aforementioned spark plugs free of charge after such an incident)! This is especially important in an environment where a majority of auto shops are outright unwilling to assist customers with any unexpected results after vehicle work.

As for my most recent Eclipse repair, the car is running quieter and smoother than when I first test drove it at the used lot, and it’s back on the road faster than any other shop I’ve visited! Their comparatively excellent warranty mileages and extensive warranty coverage reassures me that the sensitive engine repairs done to my car can be fully dependable for many miles to come.

While Expert Car Care may be slightly more expensive than other shops in some cases, the higher price that you spend is clearly invested into a caring environment for your car that no other shop can provide.

The money clearly goes into a more caring and communicative relationship with the customer, with employees that feel as invested in your vehicle as you are. They take you step by step through the work being done, they explain everything they find with full transparency & the vehicles health prioritized first, they can adjust pricing if unforeseen extra work is highly suggested, and they make an outstanding effort to preserve your time spent without a vehicle — which is worth the extra money alone to me.

Even outside of my vehicles, you can see this outstanding working environment — such as noticing another customer come with a flat & punctured tire that they could not replace, only for Expert Car Care to go above and beyond by patching that tire free of charge for the customers safety in the meantime. I’ve never seen such care and expertise combined from any other shop to date. This shop ensures that your time and business is their upmost priority, and they will lend a hand for anything they can — especially if you work with this shop consistently!
BF
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BRAD F.
Debary, FL
Honda Civic Cpe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/08/2025
client vérifiéVérifié Client
10
Fantastic Service
Cole and Jeffrey are the best! They helped me get in for an oil change and brake replacement just before close. I highly recommend working with this Winter Park location! Thanks again!
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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