Excellent customer service.Executive Collision sent a representative down to the location of the accident to help us negotiate what to do with the insurance and exchange of information. At a time of panic, it was so helpful!
During the repair time,they called me to keep me abreast on how the repair was going and gave me a timeline . They took care of all the insurance claim details . The repair made my car look like new!
This was a lease and they even corrected a PREVIOUS issue that we had with the reverse beeper on the car , even though it wasn’t part of this collision. They do excellent work!
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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Vérifié Client
During the repair time,they called me to keep me abreast on how the repair was going and gave me a timeline . They took care of all the insurance claim details . The repair made my car look like new!
This was a lease and they even corrected a PREVIOUS issue that we had with the reverse beeper on the car , even though it wasn’t part of this collision. They do excellent work!
We are very happy with them .