I had a great experience with Exclusive Auto, especially working with Sam. Sam earned my trust and respect when we brought my daughter’s car in after a bad mechanic had left us with missing bolts and caused damage. He really tried to help us make it right, and when the first repair didn’t fully solve the issue, he took care of it a second time without charging me until we put miles on it and confirmed the problem was fixed. He also fit me into his schedule for a big job on my car, and the service was excellent from start to finish. My car is running like new, the pricing was very modest, and overall this was a 5-star experience.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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