Euro Spec, Inc. is conveniently located in Jacksonville, FL. Our shop is staffed with expert technicians who provide quality repair and maintenance service. Call or email us to set up an appointment today. Euro Spec, Inc. is conveniently located in Jacksonville, FL. Our shop is staffed with expert technicians who provide quality repair and maintenance service. Call or email us to set up an appointment today.
Here’s what happened:
After the repair, I had a conversation with the technician. He admitted (in his own words) that he did not prime the oil pump per BMW's required service bulletin—an essential step to prevent engine failure. That’s not an opinion. That’s a procedural fact. Days later, my engine locked up completely.
Euro Spec’s response? Denial. Blame. Excuses. They refused to take responsibility—even though we have clear evidence contradicting their version of events, and even though their own tech confirmed what went wrong.
They pointed fingers at old sludge and wear in the engine—something they had been servicing for over 24 months. If the engine was truly beyond saving, WHY CONTINUE TAKING MY MONEY VISIT AFTER VISIT??? And if it was doomed, why did it fail only after this final repair?
To make matters worse, my interior was returned with grease and oil stains on the seats, and they made no attempt to clean or fix it—just a weak apology and no action. That alone speaks volumes about how they treat customers and their vehicles.
I gave this shop every chance to do the right thing. When I raised my concerns, Euro Spec sent a long response full of deflection. They denied any fault, claimed they had primed the system (despite their own tech saying otherwise), and even blamed “a poor buying decision” on my part—completely sidestepping the fact that their last repair is what finally killed the engine. No offer to make it right, just a defensive message and a refusal to help.
This review isn’t just about a bad repair—it’s about a complete lack of integrity and accountability from a shop I trusted. IF YOU VALUE YOUR VEHICLE GO SOMEWHERE ELSE.