Euro Autowerks is your one-stop shop for all your auto repair needs in Fairview, PA. We specialize in European auto repair and maintenance. No matter what type of vehicle you drive, our team has the industry experience to provide you with the best service to ensure that your vehicle runs smoothly and safely. Euro Autowerks is your one-stop shop for all your auto repair needs in Fairview, PA. We specialize in European auto repair and maintenance. No matter what type of vehicle you drive, our team has the industry experience to provide you with the best service to ensure that your vehicle runs smoothly and safely.
My Mercedes was at the shop for about 5½ weeks with very little communication. While I understand that diagnosing and repairing specialty vehicles can be difficult, my issue was never the delay itself.
My concern was how I was treated. When I checked on the status of my vehicle, I was told that if I wanted it fixed anytime soon, I should move it to another shop. I accepted that recommendation and arranged to pick up the car
When I arrived to retrieve the vehicle, I came early and even offered to help. Instead of a routine pickup, I was met with hostility, profanity, and behavior that made me feel uncomfortable and unsafe. I was simply doing what I had been asked to do and trying to remain respectful throughout the process.
The disappointing part of this experience wasn't that the repair was difficult—it was the way I was treated as a customer. I ultimately moved the vehicle to another shop, where the issue was repaired quickly.
Everyone's experience may be different, but based on mine, I would not return and would encourage others to carefully consider their options before taking a vehicle there.