Solutions d'affaires
English French Canadian
SureCritic / Erics Auto Service
business image

Erics Auto Service

Score moyen
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(85 Avis)
-100
Écrire un avis
SureCritic peut aider à la rétention de votre entreprise
En savoir plus

Détails du score

5 stars
84%
4 stars
9%
3 stars
3%
2 stars
<1%
1 star
2%

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis™

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores™
-
Moyenne de ReScore™
-100
Score NPS ®

Détails de l'entreprise

À propos

Eric's Auto Service Center, Inc. is Michigan's source for quality automotive repair and services. Since 1982, we have built great relationships and provided the metro Detroit area with a high level of mechanical services. Our specialists only know one way of getting things done, the right way the first time. Eric's Auto Service Center, Inc. is Michigan's source for quality automotive repair and services. Since 1982, we have built great relationships and provided the metro Detroit area with a high level of mechanical services. Our specialists only know one way of getting things done, the right way the first time.

Your vehicle is a necessity in your daily life and getting repairs done right the first time could be the difference in cost and time without your transportation. So don't allow any mechanic or shop to work on your car or truck, bring it to Eric's Auto Service Center Inc. Complete auto care from an American owned and operated repair center. ...more

Catégories
Contact
(734) 525-2225
Open
Heures d'ouverture

Heures d'ouverture

Mon
6:00 AM - 6:00 PM
Tue
6:00 AM - 6:00 PM
Wed
6:00 AM - 6:00 PM
Thu
6:00 AM - 6:00 PM
Fri
6:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Heure de l'Est (É.-U. et Canada)
28550 Warren Rd Westland, MI 48185-2638
Obtenir des directions
Erics Auto Service's Avis
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(85 Avis)
Écrire un avis
Avis récents
AL
gravatar
Anton L.
Detroit, MI
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
04/23/2022
0
Fucking ripoff and stupid bitch
Used to be reliable good service until owner let retarded cunt stupid bitch daughter run the place.
DS
gravatar
Darren S.
Redford, MI
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
09/17/2021
0
Starter
My sons car was brought here by towing company. I mentioned to the manager that the car doesnt start and that I believed it was either the starter, ignition or a bad fuse. 2009 Ford Focus. Erics immediately called me and told me that the car needed a new starter. Then called me to authorize taking out the oil filter and housing to get to the starter later as the work began. This cost an additional $50. ( but didnt need to be done). Starter put in but the car wont start so they call my 19 year old son to authorize the tech to find the problem. My son never said " Yes go ahead" but instead said ok...but call my Dad. They said that they were already working on it anyway so we will continue. No call to me. Bill now? $472. I called and spoke to Mike who sits at the front desk. he said that starter was "bad and needed to be replaced." I questioned him on this and the cost. Then we got into the cost and he called me "ignorant" because I questioned the ability of his mechanics. This is where things fell apart. I never authorized the work to find the real issue, the mechanic clearly mis-diagnosed the problem with the car, the starter was functional but I was told that it would "go eventually", and the issue they "think" is in the ignition. The place where I suggested they look first. Spoke to Jen who runs the shop and she said that we had to pay for the car in full because they had hours of work done on it. When I went to pick up the car I spoke to the tech-mechanic. A smart mouthed person by the name of Austyn. He told me what he did on the car and I disagreed that it was the starter from the get go. I felt he did things backwards and was not happy that he should just admit he misdiagnosed the problem. Then he got lippy with me telling me he is smarter than I am, makes more money than me and has a masters degree. He is 26 years old and very lippy. Another mechanic intervened and showed me the old starter. He said it still works but it would "eventually" need to be changed. I said so it didn't need to be changed? He said it had some corrosion on it and that it was still functional. So I said you changed out a starter that didn't need to be changed? yes, but he did but testing it isn't easy and dangerous. In front of three people and myself the other mechanic took out a working starter? Yes but again it would need to eventually come out. I wasn't going to pay for the repair and Mike said the total is 472 or I cant get the keys to the car. I reluctantly paid it but told him in front of his people that I wasn't happy paying for a car that a new starter was put in when it didn't need a new starter and that the tech Austyn misdiagnosed the car, put in the starter and the reason he makes more money that me is that he does unneeded work and is ripping people off. I would never use this place again and the owners only concern was that she was going to lose money if we didnt pay the bill. Not that the starter didn't need to be replaced but that she would lose money if she cut the bill as the mechanic needed to be paid for his time. Time I feel was entirely un-necessary and just a way for him to fill his pockets. I would not recommend this place and my 19 year old non mechanic son was taken advantage of by a Wiley mechanic and a bad business.
MN
gravatar
Michelle N.
Garden City, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/29/2018
Highly recommend
Eric's Auto has been the one place I trust getting real answers about what's going on with my cars. They take care of all our auto needs with transparency of what can be done and what needs to be done. The information they provide with such details helps the decision making process of what a car owner goes through for unexpected auto expenses. The mechanics are efficiently thorough with repairs. Everytime I take my cars here, I always walk away feeling secure about the care my vehicle gets.
Recommandé
SW
gravatar
Sandra W.
Westland, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/22/2018
Very Knowledgeable Group
Great experience with a very knowledgeable mechanic that did not waste my time.
Recommandé
JG
gravatar
James G.
Dearborn Heights, MI
Toyota Prius v
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/31/2017
client vérifiéVérifié Client
Friendly and efficient
Very few things seem quite as difficult to find is an auto mechanic you can trust. That’s why Eric’s is so valuable to me. The mechanics don’t try to sell you things you don’t need. Now the shop even send welcome e-mail reminders when your car is due for service.
Recommandé
NY
Natalya Y.
Bloomfield Hills, MI
Toyota Tundra 4WD Truck
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/26/2017
client vérifiéVérifié Client
Catégorie : Service
Natalya said she was happy with the service and the pricing provided by this business. They are good people.
Recommandé
MA
Mel A.
Detroit, MI
Ford F-150
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/09/2017
client vérifiéVérifié Client
Catégorie : Service
Mel said he loves the service.
Recommandé
CE
Clifford E.
Michigan
Chrysler PT Cruiser Classic
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/29/2017
client vérifiéVérifié Client
Catégorie : Service
Clifford said everyone was up-front and straightforward with him.
Recommandé
MT
Mike T.
Redford, MI
Chevrolet Malibu
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/30/2017
client vérifiéVérifié Client
Catégorie : Service
Spoke with Debbie. She said the service was great. The work was done at a good price.
Recommandé
LA
Linda A.
Michigan
Cadillac DeVille
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/25/2017
client vérifiéVérifié Client
Catégorie : Service
Linda said the business was responsible and they were also fast.
Recommandé
MK
Mike K.
Garden City, MI
Ford Escape
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
08/19/2017
client vérifiéVérifié Client
Catégorie : Service
Mike said he would recommend this business for service.
Recommandé
JG
Jerry G.
Garden City, MI
Chevrolet Impala
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/17/2017
client vérifiéVérifié Client
Catégorie : Service
Jerry said his visit to this business was good. They did a good and quick job. They were knowledgeable.
Recommandé
DC
Doug C.
Westland, MI
Jeep Liberty
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/17/2017
client vérifiéVérifié Client
Catégorie : Service
Doug said that everything was fine with his service visit to this business and the staff was friendly.
Recommandé
GC
Gary C.
Westland, MI
Mercury Grand Marquis
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/17/2017
client vérifiéVérifié Client
Catégorie : Service
Gary said the staff were quick and efficient.
Recommandé
MM
Matt M.
Westland, MI
Jeep Wrangler
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/16/2017
client vérifiéVérifié Client
Catégorie : Service
Matt said he has had zero problems in over 20 years with this business.
Recommandé
Entreprises près de chez vous
Safeway Auto Center
79
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(135 Avis)
Ryan's Auto Repair of Livonia
87
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(666 Avis)
Elite Tire & Auto Care
92
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(823 Avis)
Pioneer Auto Care LLC.
49
Évaluation globale 4,2/5Évaluation globale 4,2/5Évaluation globale 4,2/5Évaluation globale 4,2/5Évaluation globale 4,2/5
4,2
(165 Avis)
Auto Tech Clinic
79
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(933 Avis)
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
Attention
Nous utilisons des témoins pour personnaliser le contenu, activer certaines fonctionnalités et suivre les analyses du site à des fins de marketing. Vous consentez à nos témoins si vous continuez d'utiliser ce site Web.