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SureCritic / Service de remorquage / Emerine's Towing Inc
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Emerine's Towing Inc

Score moyen
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(105 Avis)
60
Écrire un avis
Prendre Rendez-vous

Détails du score

5 stars
92%
4 stars
3%
3 stars
<1%
2 stars
<1%
1 star
3%

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis™

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores™
-
Moyenne de ReScore™
60
Score NPS ®

Détails de l'entreprise

À propos

Our business takes quality and customer service seriously. As a NAPA AutoCare Center, we follow a strict Code of Ethics so customers will know up front what to expect. As part of this code, we pledge to:
Perform high-quality diagnostic and repair services at a fair price, using quality NAPA parts.
Employ ASE-certified technicians in all Our business takes quality and customer service seriously. As a NAPA AutoCare Center, we follow a strict Code of Ethics so customers will know up front what to expect. As part of this code, we pledge to:
Perform high-quality diagnostic and repair services at a fair price, using quality NAPA parts.
Employ ASE-certified technicians in all areas of work performed.
Be dedicated to customer satisfaction.
Exercise reasonable care for the customer's property while it is in the shop's possession.
Provide a system for fair settlement of customer complaints, should they occur.
Maintain the highest standards of the automotive service profession. ...more

Catégories
Service de remorquage, Réparation automobile, Atelier de réparation
Contact
(440) 275-0780
Visiter le site web
Closed
Heures d'ouverture

Heures d'ouverture

Mon
9:00 AM - 5:00 PM
Tue
9:00 AM - 5:00 PM
Wed
9:00 AM - 5:00 PM
Thu
9:00 AM - 5:00 PM
Fri
9:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Heure de l'Est (É.-U. et Canada)
2138 St Rt 45 AUSTINBURG, OH 44010
Obtenir des directions
Emerine's Towing Inc's Avis
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(105 Avis)
Écrire un avis
Avis récents
MC
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Meg C.
Solon, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/15/2024
10
Fastest tire change!
Wesley saved the day! While driving my teen to pick up his homecoming date, our GMC-XL’s tire exploded on the freeway and we needed help fast. Wesley was on scene in half the time projected and kept everyone safe while he worked. I still can’t believe how lucky we were, and to have Wesley's rescue and expertise got me back on the road within an hour of the accident, truly amazing! Thank you Wesley!!!
Client vérifié
Honda Fit
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/04/2024
client vérifiéVérifié Client
10
If you own an older car, you need a good mechanic.
I found this facility by accident when they were dispatched by AAA to replace a battery in my 2003 Chevrolet. I’m convinced that no computer diagnostic machine will ever replace an experienced mechanic. No matter what the vehicle I’ve brought to them, their repair has been quick and permanent, for a reasonable cost. HIGHLY recommend, you will not be disappointed. You will be delighted to find a facility that you can trust.

Here’s a partial list of repairs that they’ve done.
06Apr22 2015 Impala Rear brakes
01Apr22 2015 Impala oil change
09Feb21 2015 Impala battery
04Aug20 2015 Impala oil change
27Nov19 2015 Impala brakes
28Jun17 2007 Impala gas lines
02Mar17 1997 Tahoe crank angle
15Jun15 2006 Impala brakes tie rods
16Jun15 2007 Impala brakes muffler
17Jun15 2006 impala muffler
Note the range of vehicles and the range of tasks
KS
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K S.
Columbus, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/12/2024
10
Prompt towing in heavy sleet
Al was very friendly and got my car open pretty quickly. It was windy and extremely rainy, but he was friendly and efficient!
Client vérifié
Chevrolet Impala
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/27/2023
client vérifiéVérifié Client
10
Excellent, honest service
If you own an older car, and have given up what those diagnostic codes mean, this place should be your local service choice. It’s not often you find an honest repair facility with an eye out for your budget. They have consistently diagnosed problems correctly and gave me choices on how much to spend. They have researched manufacturers service bulletins, saving me additional expenses and worries. This place is like having a mechanic in the family, that will look at your vehicle and tell you exactly what’s up. They definitely have their act together.
LR
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Len R.
Ashtabula, OH
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
09/24/2023
0
Emerine towing sucks
How they ever got to be AAA affiliated ill never know. My fiance called AAAbecause her keys were locked in the trunk of her car last night and Emerine towing was dispatched. Upon arrival the guy took one look in the backseat and made a mimimal effort to get the back seats to lay down before declaring he was unable to do anything and getting back in his truck and leaving. No offer of a ride no offer to tow the car instead which AAA said could have easily been modified in the order from a lock out to a tow, not even a suggestion as to who else could help since he couldnt/wouldnt bother, nothing, just left her sitting there stranded on the side of the road. Way to go Josh customer service and care at its best. I wont even go into the details about when we called Emerines dispatcher back directly for a tow, the lady was snobby and very unhelpful except for transferring the order for our tow to a company in Bedford, Ohio and we were in Ashtabula making for an extensive wait, which im sure was her objective because we were filing a complaint
CA
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CANDY A.
Dodge Grand Caravan
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/29/2023
client vérifiéVérifié Client
10
Oil change
Always a satisfying experience. Very friendly and efficient. Highly recommend!
DT
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Debbie T.
Jefferson, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/15/2023
10
Dead battery
I would like to thank your company for quick great service as always. Dennis your driver was awesome and very informative. You are so blessed to have such a wonderful employee! Thank you!
KW
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Kenneth W.
Wickliffe, OH
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
12/05/2022
0
Ugly feeling
Where do I start? Not sure if it was an inexperienced driver or lack of care. Got vehicle towed and ended up with damage to it. The driver says he got it like that! Call the company for the manager to say it's the first he heard of it then to say the driver spoke to me and I said to not worry! Hmmn??? Then Nick the manager seemed to be fair to later show different side.
Damage well over $2600. They paid about 500$. Try to be a good human being and unfortunately ppl can pull the ugly back out! Guess that's society today. Luckily for ppl that Ivet been given grace in return I must give it to another. I don't deserve it and neither do they but it still given.
Writing a review is for women and suckers. I'm personally writing this to put a close to it bc if I don't it'll fester when it festers, well!
1star shouldn't even given.
Client vérifié
Chevrolet Impala
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/11/2022
client vérifiéVérifié Client
10
Experienced and professional
This company is most known for its towing services. The hidden fact is that they provide excellent and competitively priced service, both routine and repair. If you own an older vehicle and wish to keep it a few more years, this is the place to take it. Dealers are too expensive and mom-pops aren’t always there when you need them. This place has staff that is always available when you need them and won’t schedule you a month down the road. This is pretty much all they do-FIX THINGS. You won’t be disappointed. I’ve been going since they opened and have never been discontented with parts or services. They use quality material and provide excellent service. They routinely spot potential problems and are not pushy or condescending when recommending a repair. Actual price paid often comes in under their quotes for repair. Highly recommended!
JA
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Joyce A.
Jefferson, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/04/2022
10
Called AAA as my car wouldn't start
In the middle of winter, on a cold rainy day, after a call to AAA, I waited for help from Emerine's as my car wouldn't start. The technician, Paul Fiztwater, came asap as he was very busy this day. He was very efficient, friendly, never complained about the weather, and had my car running with a new battery installed in no time. I have been "rescued" by Emerine's more than once and have never been disappointed. I highly recommend this company!
TD
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Teresa D.
Jefferson, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/30/2020
Emerine's has best guys!
Emerine's in Austinburg, Ohio has the best guys working for them.
Dennis and Jonathan are very professional, friendly, kind, caring, and helpful. These guys work hard..even on cold, dreary days, they are upbeat and friendly.
They definitely know what they are doing. I highly recommend Emerine's if you need help.
Recommandé
TD
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Teresa D.
Jefferson, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/30/2020
Emerine's has best guys!
Emerine's in Austinburg, Ohio has the best guys working for them.
Dennis and Jonathan are very professional, friendly, kind, caring, and helpful. These guys work hard..even on cold, dreary days, they are upbeat and friendly.
They definitely know what they are doing. I highly recommend Emerine's if you need help.
Recommandé
JC
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jeff c.
Honda Odyssey
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/26/2020
client vérifiéVérifié Client
Very friendly
Went in for an oil change they checked my brakes I checked all the fluids the workers there are very friendly would recommend this place to anyone
Recommandé
CF
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caitlin f.
Toyota Sienna
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/22/2020
client vérifiéVérifié Client
Excellent
Quick and efficient
Recommandé
Client vérifié
Ford Pickup
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/10/2020
client vérifiéVérifié Client
Super service
Emerines is the best business I have ever encountered for service, reliability, honesty and price!
Recommandé
1-15 sur 105 résultats
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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