Elite Automotive and Tire's Avis

4,7

(66 Avis)

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AP

Alla P.

Andover, NJ

08/29/2019

Do not use this place!!!!

I was in an accident and my car was towed here. I was hit in the back right tire causing a problem with my strut. They replaced the strut and placed a used door on the car. The window would not go up and down. This started a 2 month process of trying to get the window fixed. They tried changing the motor, changing the switch and when that didn't work, they sent it to another auto shop. None of the things they tried worked and after 2 months I finally took possession of the car with the broken window. I immediately noticed a problem with a rattle coming from the back right side. I took the car back and they said they didn't hear anything. I ended up taking the car to the dealer. It was determined that the window didn't go up and down because Elite used the wrong switch, and the rattle was from the incorrect nuts being used on the strut, it was repaired incorrectly. Whatever you do, do not use this place!!!!!!

Non recommandé

LM

L M.

Andover, NJ

01/06/2017

Not a friendly neighborhood place

Rude people bad service. My car was not fixed on time nor was it fixed correctly. Not sure if they know what they are doing and try to charge you more money while they figure it out all with an attitude. Would not recommend taking your car here unless you like getting overcharged for incomplete!! ZERO STARS!!

Non recommandé

GY

George Y.

Stanhope, NJ

Subaru Forester

01/20/2016

Vérifié Client

Great Personalized Service!

I like to patronize smaller shops, rather than the big chain stores and garages. Elite met my hopes in every way, from the friendly, polite manner at the reception desk, the cup of hot coffee in the waiting room, to the test run on the Interstate they did, with me sitting in the passenger seat, to diagnose the faint whirring I had recently started to hear. Keith, the head mechanic, knew right away that it was a bearing problem in the front end, and confirmed his diagnosis with a "stethoscope" when my car was up on the lift I was impressed with Dave the boss, who drove me home while they worked on my car, answering all my questions about the changing world of auto repairs, with the progressive computerization of vehicles, and what Elite has had to do to keep current (software, tools, etc.). Then Dave picked me up in the afternoon so's I could have my car back in time for my next day's errands. They were not defensive when I asked to see the bearing assembly they had removed, and explained just what had gone wrong with it. Good price for a complicated job, installing top quality bearings, cheaper than the dealership would charge. No more odd humming in the front end when I drive down the highway. Elite Automotive inspires trust, and does a good job.

Recommandé

GC

Graham C.

Andover, NJ

Chevrolet Suburban

01/20/2016

Vérifié Client

Catégorie : Service

Graham said they did a good job and it was also ready on time.

Recommandé

TS

Tom S.

Newton, NJ

Jeep Grand Cherokee

01/19/2016

Vérifié Client

Catégorie : Service

Tom said everything went according to plan with his experience at this business.

Recommandé

PW

Patricia W.

Sparta, NJ

Ford Explorer

01/18/2016

Vérifié Client

Catégorie : Service

Patricia said the business is good, but they are very expensive.

Recommandé

CE

Cj E.

Newton, NJ

Chrysler PT Cruiser

01/17/2016

Vérifié Client

Catégorie : Service

C.J. said it was good service and everybody was nice and worked with them. They told him how it was going to get fixed.

Recommandé

JK

Joseph K.

Stanhope, NJ

Ford Pickup

01/14/2016

Vérifié Client

Catégorie : Service

Joseph said the business did everything they said they would do.

Recommandé

BG

Bob G.

Andover, NJ

Volkswagen Jetta

01/07/2016

Vérifié Client

Catégorie : Service

Bob said he has lived in the area for 30 years. This business has the best service and mechanics around.

Recommandé

DS

Doug S.

Andover, NJ

Honda Pilot

01/03/2016

Vérifié Client

The personal, timely and cost effective service.

We have been having our cars serviced at Elite for many years. Based on their personal, timely and cost effective service, we have been able to extend the life of our cars beyond what we could have imagined.

Recommandé

WC

William C.

Netcong, NJ

Hyundai Elantra

12/26/2015

Vérifié Client

Catégorie : Service

William said this business did a great job. The only issue was that he was hoping to get his vehicle back a lot sooner than he did.

Recommandé

AB

Ariel B.

Budd Lake, NJ

Saturn Vue

12/25/2015

Vérifié Client

Catégorie : Service

Ariel said the service provided by this business was excellent. They were very quick and efficient. The employees are very friendly and helpful.

Recommandé

RW

Robert W.

Andover, NJ

Volkswagen Jetta

12/24/2015

Vérifié Client

Elite Automotive

Close to home, Great service

Recommandé

BB

Bob B.

New Jersey

Chevrolet Tahoe

12/23/2015

Vérifié Client

Catégorie : Service

Bob said they did a great job.

Recommandé

JH

Jim H.

Byram Township, NJ

Ford Mustang

12/21/2015

Vérifié Client

Catégorie : Service

Jim said he was happy with the service this business provided.

Recommandé

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