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Elite Automotive Services

Score moyen
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(505 Avis)
85
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Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
85
Score NPS ®

Détails de l'entreprise

À propos

If you’re looking for auto repair in Lake Forest, CA, you’ve found us. Here at Elite Automotive Services we work hard to earn your trust and loyalty. We know how important it is to find a Lake Forest car service you can rely on, so your satisfaction is our top priority each and every day.

Here at Elite Automotive Services we understand
If you’re looking for auto repair in Lake Forest, CA, you’ve found us. Here at Elite Automotive Services we work hard to earn your trust and loyalty. We know how important it is to find a Lake Forest car service you can rely on, so your satisfaction is our top priority each and every day.

Here at Elite Automotive Services we understand what makes customer service truly outstanding. You will feel the difference exceptional customer care makes when you work with us. We know auto repair in Lake Forest offers you lots of choices, and we aim to provide the kind of caring customer service that will bring you back.
...more

Catégories
Réparation automobile, Entretien de la voiture, Vidange
Contact
(949) 454-1000

Heures d'ouverture

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
8:00 AM - 5:00 PM
Sun
closed
* Aucun Fuseau Horaire Fourni
26801 Vista Terrace Lake Forest, CA 92630

Affiliations

ASE
SoCal AAA
Elite Automotive Services' Avis
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(505 Avis)

KG
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KURT G.
Laguna Niguel, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/01/2025
client vérifiéVérifié Client
10
Great service
Got my Honda Pilot up and running in a short period of time. Needed an engine replacement and it was done timely. Steve kept me informed every step of the way and ensured the service was done right.
Ziad T. de Elite Automotive Services a répondu le 06/04/2025 09:31 AM

We're glad to hear that your Honda Pilot is back on the road and running smoothly! An engine replacement is no small feat, so it’s great that we could turn it around quickly for you. Steve is indeed a treasure when it comes to keeping our customers in the loop—and he certainly has a knack for ensuring everything is up to snuff. If you ever have any more automotive adventures, you know where to find us!


TH
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TERRI H.
Lake Forest, CA
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
05/22/2025
client vérifiéVérifié Client
0
Disappointed
I arrived at 7:15 am, second person. I waited 3 hours to get one solution for a main battery for a Prius. I had to ask to get pricing on a rebuilt one. By then I had called someone in Orange (referral from my regular mechanic)whom gave me a price less than half what was quoted by Elite. I left. I saw 4 people leave before anyone talked to me. I had to ask for an update. It says online it takes 15 minutes to tell how bad a battery is, not 3 hours.

TR
Thomas R.
Crestview, FL
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
05/22/2025
client vérifiéVérifié Client
Catégorie : Service
Thomas said they were nice but he had to go back the next day, and they took care of it.
Recommandé
Ziad T. de Elite Automotive Services a répondu le 05/25/2025 09:33 AM

We appreciate your feedback and are glad to hear that you found our team to be nice. It sounds like we might've had a little hiccup, but we're happy to know that we took care of it promptly. Just like cars, sometimes things need a little second look! If there's anything else we can assist with or improve on, we're all ears. Your experience helps us get better with every tune-up.


JM
Jon M.
Lake Forest, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/20/2025
client vérifiéVérifié Client
Catégorie : Service
Jon said he had his vehicle at the business off and on, and he can trust the business.
Recommandé
Ziad T. de Elite Automotive Services a répondu le 05/23/2025 09:33 AM

We're glad to hear you feel you can trust us with your vehicle. Building that kind of relationship means a lot to us. Just like a trusty toolbox, we always aim to have the right tools and expertise ready when you need them. We appreciate your support and look forward to keeping your ride in top shape!


AD
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ANDY D.
Trabuco Canyon, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/11/2025
client vérifiéVérifié Client
10
Kia Sportage
It nice to have a shop that you can trust, Elite always take good care of all my car needs, Thanks.
Ziad T. de Elite Automotive Services a répondu le 05/14/2025 09:31 AM

We're glad to hear that you find us trustworthy! It's our mission to take great care of your automotive needs, so it's wonderful to know we’re hitting the mark. Remember, we’re here to keep your car in tip-top shape, even if it starts giving you attitude. Your support means a lot to us!


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MEGAN
Lake Forest, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/02/2025
client vérifiéVérifié Client
10
Bronco Service
David and the team at Elite always take good care of our company vehicles. I took my Bronco in for service and they found that my shocks were leaking. The took the initiative to call Ford and let me know that it's covered under warranty and to take it to them. Honest, knowledgeable and quick service.
Ziad T. de Elite Automotive Services a répondu le 05/05/2025 09:31 AM

It's fantastic to hear that David and the team have hit the mark with your Bronco service! We're glad they were able to spot those leaking shocks and save you a trip to the wallet. Honest and knowledgeable service is what we strive for—after all, who doesn’t love a little warranty detective work? We appreciate you trusting us with your company vehicles, and we're here whenever you need us!


SW
Shuyu W.
Irvine, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/02/2025
client vérifiéVérifié Client
Catégorie : Service
Shuyu said everything was good and the progress was fast.
Recommandé
Ziad T. de Elite Automotive Services a répondu le 05/05/2025 09:31 AM

We're delighted to hear that everything was good and that the progress was speedy! It seems like we hit the express lane on your service. Your satisfaction is our top priority, and it’s great to know we met your expectations. If you ever need anything in the future, we're just a quick pit stop away!


AD
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ANDY D.
Trabuco Canyon, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/01/2025
client vérifiéVérifié Client
10
Tacoma Service
Great care for Auto service, always great service.
Ziad T. de Elite Automotive Services a répondu le 05/04/2025 09:32 AM

We genuinely appreciate your feedback and are glad to hear that you're consistently pleased with our auto service. Taking care of your vehicle is our passion, and we're here to ensure it stays in tip-top shape. We promise to keep delivering that same great service to keep your wheels running smoothly!


TG
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TERRY G.
Irvine, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/30/2025
client vérifiéVérifié Client
10
Great reputation
Polite, clean place and friendly service. Good reputation.
Ziad T. de Elite Automotive Services a répondu le 05/03/2025 09:32 AM

We really appreciate your feedback! It sounds like we hit all the right notes with cleanliness, politeness, and friendliness—much like a well-tuned engine. We strive to keep up our good reputation, and it's great to know we're on the right track. Thanks for choosing us for your automotive needs!


Client vérifié
Mission Viejo, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/25/2025
client vérifiéVérifié Client
10
Spark plug change
Difficult job for DYI. Glad I took to Elite
Ziad T. de Elite Automotive Services a répondu le 04/28/2025 09:31 AM

We're happy to hear that you entrusted us with your complex DIY project! Sometimes, tackling those tough jobs can feel like an Olympic event—without the medals. It's great to know that our team could step in and help out. If you ever find yourself facing another challenge that seems a bit daunting, you know where to find us, ready to assist!


JH
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JERRY H.
Lake Forest, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/23/2025
client vérifiéVérifié Client
10
Shifting issue
They found a switch needed adjustment on the shifter, no new part needed.
Ziad T. de Elite Automotive Services a répondu le 04/26/2025 09:32 AM

We appreciate your feedback and are glad to hear we could resolve the issue with just a little adjustment. It’s like giving the car a spa day instead of a complete makeover. If you have any more automotive mysteries in the future, we’re here and ready to help!


DD
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DON D.
Rancho Santa Margarita, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/19/2025
client vérifiéVérifié Client
10
Super Service
David is great on getting your vehicle in an out. The crew always pin points the issue and fixes quickly. Many thanks!
Ziad T. de Elite Automotive Services a répondu le 04/22/2025 09:31 AM

We appreciate your positive feedback! It sounds like David and the crew are working like a well-oiled machine, quickly diagnosing and fixing issues like automotive ninjas. Your satisfaction is what keeps us motivated to continue providing top-notch service. Looking forward to helping you keep your vehicle in tip-top shape!


NG
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NICHOLAS G.
Trabuco Canyon, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/14/2025
client vérifiéVérifié Client
10
Choose Great Service
The staff here are knowledgeable, helpful, and intelligent. The mechanics do excellent work. I have always been treated with respect at Elite Automotive Services.
Ziad T. de Elite Automotive Services a répondu le 04/17/2025 09:32 AM

We really appreciate your kind words about our team! It's always nice to hear that our expertise and respect are noticed—after all, we aim to fix your vehicle, not your sense of humor. Thank you for trusting us with your automotive needs; we look forward to keeping your ride in tip-top shape!


JM
Jose M.
California
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/11/2025
client vérifiéVérifié Client
Catégorie : Service
Jose said they are quick, they had his vehicle ready well within the time that was expected.
Recommandé
Ziad T. de Elite Automotive Services a répondu le 04/14/2025 09:32 AM

We appreciate your feedback and are glad to hear you found our service quick and efficient! At Elite Automotive Services, we aim to get you back on the road faster than you can say “fix my car.” Your satisfaction motivates us to keep our pace up, so you can enjoy other important things in life—like not sitting in a waiting room. We look forward to keeping your vehicle running smoothly!


CA
Chris A.
Lake Forest, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/03/2025
client vérifiéVérifié Client
Catégorie : Service
Chris said they do what they say they're going to do and he is very happy with the results he gets.
Recommandé
Ziad T. de Elite Automotive Services a répondu le 04/06/2025 09:32 AM

We appreciate your feedback and are glad to hear that we're following through on our promises! It's great to know that you're happy with the results. At Elite Automotive Services, we aim to keep our word and deliver quality work that makes our customers smile. Here's to many more successful trips to the shop!

Bons de services et publications
🎉 We're thrilled to hear you had such a positive experience with us! 🚗💨 Punctured tire? No problem! We're here to make your automotive needs as swift as your lunch break. Thanks for trusting Elite with your car care! #AutoService #EliteExperience
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We’re revved up about your fantastic review! 🚗✨ Exceptional service is our pit stop! Thanks for trusting us and for the AAA shoutout. Your support fuels our passion! 💪 #EliteAutomotive #CustomerLove
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Thank you for the five-star love! 🌟 We're thrilled to hear our team, from David to our talented technicians, made your experience excellent. We promise to keep your ride running smoothly! 🚗💨 #EliteAutomotive #CustomerAppreciation
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Thank you for the stellar review! We're thrilled to hear we hit the sweet spot with our service and communication. 🚗✨ Remember, we’re always just a pit stop away for your automotive needs! 🛠️ #EliteAutomotive #ServiceWithASmile
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We're thrilled to hear you found our estimates timely and our work excellent! 🚗✨ We always strive for performance that’s on point—just like your favorite pit stop! Thanks for the awesome review! #EliteService #AutoCare
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Thanks for the fantastic review! We're thrilled to keep you and your family rolling smoothly. ?✨ No one likes a carbon buildup, but we're here to shine a light on all your car’s needs! Thanks for trusting Elite Automotive! #CarCare #WeLoveOurCustomers
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We're thrilled to hear Tona took such great care of you! ?✨ Our team loves making sure you're always in good hands. Thanks for the kind words! We’ll keep the good vibes rolling to ensure your rides stay smooth! #EliteService #AutoCare
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We're thrilled to hear that David keeps your automotive worries at bay! ?✨ He's like the superhero of car care! Thanks for trusting us to keep you rolling smoothly. See you next time! #EliteService #CarCareHeroes
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We're revved up about your kind words! ?? Tona is indeed a superstar in the service lane, keeping everything running smoothly! Thanks for the recommendation! ? #EliteAutomotive #ServiceExcellence
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?✨ We're thrilled to hear that David came to the rescue for your oil change! Our team is always here to keep you rolling on time. Thanks for trusting us with your ride! ? #EliteService #OilChangeExperts
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Appreciate your kind words, Paul! ? We're so glad to hear that David and Tono provided you with top-notch service. Thank you for choosing Elite Automotive Services! #BestService #CustomerSatisfaction
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Thanks for the 5-star review, Phillip! ? We're thrilled our team could deliver a friendly experience. ?? #CustomerSatisfaction #TopNotchService
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? Thank you for the glowing review! We're thrilled to hear that you had a pleasant experience with our professional and responsive team. ?️ We'll continue to provide quick and detailed repairs! #CustomerAppreciation #EliteAutoServices
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Thanks for the stellar review, Linda! ? We're thrilled to have kept your vehicle in top shape. No upselling, just honest service! We appreciate your recommendation! #CustomerSatisfaction #AutoCare
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Hey there, Tom! ? We're thrilled to have been your go-to for 10 years! Z, Eddie, and the team are celebrating the 5-star love! ? #CustomerAppreciation #EliteService
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