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Elhart Hyundai

Score moyen
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(1 212 Avis)
69

Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 4,3/5Évaluation globale 4,3/5Évaluation globale 4,3/5Évaluation globale 4,3/5Évaluation globale 4,3/5
Avis original
Évaluation globale 2,2/5Évaluation globale 2,2/5Évaluation globale 2,2/5Évaluation globale 2,2/5Évaluation globale 2,2/5
55
Total des ReScores
4,3
Moyenne de ReScore
69
Score NPS ®

Détails de l'entreprise

À propos

Elhart Hyundai is located in Holland, MI. Please note, the hours of operation listed are for our Service Department. Please call us today to schedule your next appointment, or visit us online on our website for more information! Elhart Hyundai is located in Holland, MI. Please note, the hours of operation listed are for our Service Department. Please call us today to schedule your next appointment, or visit us online on our website for more information!

Catégories
Concessionnaire Hyundai, Réparation automobile, Entretien de la voiture
Contact
(616) 392-8516

Heures d'ouverture

Mon
7:30 AM - 7:00 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* America/Detroit
822 Chicago Drive Holland, MI 49423
Service après-vente's Avis
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(1 212 Avis)

Client vérifié
Coloma, MI
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
03/17/2022
Type de service : Maintenance
client vérifiéVérifié Client
0
Catégorie : Service
Vehicle returned with a new issue
I would not recommend. I didn't have wheels for a month due to bringing in my vehicle for a recall. Hyundai tried to return my vehicle to me with a new issue, quoted $500 in costs, and inoperable to drive the vehicle home. I was promised part delivery and repair Monday or early in the week. I did not receive notice the vehicle was operable and ready to pick up for 5 more days. Inconvenient. I had to foot the bill when initial issue was a recall and software update!! Argumentative service department manager, dismissive to the issue of returning the vehicle idling rough with warning lights on. Was not made aware before pick up that the car was inoperable. Driving it home could have caused engine damage. Had no choice but to get the issue fixed here to save on a tow bill to my regular mechanic. The service technicians were friendly. The service department managers (manager) was helpful in over seeing the second repair and understanding my frustration. He tryed to get the price down. Still charged labor.
DAVID S. de Elhart Hyundai a répondu le 04/01/2022 11:08 AM

I am sorry to hear about your experience with service. I would like to learn more about what occured. I will reach out to you or If you would like to contact me sooner you can call me at 616-396-0441
Dave Swart
Elhart Hyundai Service Manager.

Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.