It sounds like you had quite the adventure on your way down the hill! We're glad we could jump in and help turn around what could have been a lengthy detour into a smooth ride. It’s not every day you meet a car problem that can be solved in just a few hours, especially when you're dealing with coils. A big shoutout to our team for keeping things straightforward and honest; our goal is to make sure you're back on the road without the added stress of surprise costs. We believe in integrity, even when 'vulnerable' might describe your car more than you. We appreciate your recommendation and look forward to keeping your vehicle in tip-top shape next time. Safe travels!
I came in giving them the impression that I was a 'Not-Knowing-About-Cars' customer.
What I'm getting at is that they offered me comparable prices given my circumstances—being far from home and vulnerable. Other shops would use the opportunity to identify other issues or simply charge for add-ons unrelated to the initial breakdown work that may have cost me thousands, simply ripping me off.
This is the first auto repair shop that never subjected me to anything misleading. I admire their honesty and service. Thanks to Mike and Roudy (Rudy or Rowdy I forget). Although the price was slightly higher, I'm glad I got what I paid for. Mainly the professionalism and service.
Eldorado Hills 76 Auto Care is Highly Recommended. It'll be worth the drive.