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Eddie Tourelle's Northpark Hyundai

Score moyen
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(1 482 Avis)
76

Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 4,2/5Évaluation globale 4,2/5Évaluation globale 4,2/5Évaluation globale 4,2/5Évaluation globale 4,2/5
Avis original
Évaluation globale 2,2/5Évaluation globale 2,2/5Évaluation globale 2,2/5Évaluation globale 2,2/5Évaluation globale 2,2/5
24
Total des ReScores
4,2
Moyenne de ReScore
76
Score NPS ®

Détails de l'entreprise

À propos

Eddie Tourelle's Northpark Hyundai is conveniently located in Covington, LA. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Eddie Tourelle's Northpark Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to Eddie Tourelle's Northpark Hyundai is conveniently located in Covington, LA. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Eddie Tourelle's Northpark Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today. ...more

Catégories
Concessionnaire Hyundai, Réparation automobile, Entretien de la voiture
Contact
(985) 801-7000

Heures d'ouverture

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
8:00 AM - 3:00 PM
Sun
closed
* Heure centrale (É.-U. et Canada)
200 Holiday Square Boulevard Covington, LA 70433
Service après-vente's Avis
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(1 482 Avis)

LB
gravatar
Leonard B.
Covington, LA
ReScore Avis™
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
04/07/2022
client vérifiéVérifié Client
8
Catégorie : Service
Personal apology and explanation from Service Manager was unexpected and appreciated.
Ronald Oubre, Service Manager, personally called me, apologized, and explained in depth the problems associated with the difficulties I experienced. That was unexpected and shows real class. Thank you, Mr. Oubre.

Avis original
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
04/05/2022
Type de service : Repair
0
Catégorie : Service
Waited 3 weeks for work to be performed. Personnel did not call when car was ready. I called and was told 'It will be ready today" this after not hearing for 2 weeks.
Horrible experience. I had to wait 3 weeks for completion.
RONALD O., Service Manager de Eddie Tourelle's Northpark Hyundai a répondu le 04/05/2022 03:55 PM

Thank you again for taking my call this afternoon. I hope I was able to explain what we were dealing with. Feel free to reach out to me if you need anything. 

Ronald Oubre
Hyundai Service Manager
Ronald@northparknissan.com

Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.