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SureCritic / Vente et réparation de pneus / Eavers Tire Pros - Stuarts Draft and Fishersville
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Eavers Tire Pros - Stuarts Draft and Fishersville

Score moyen
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(719 Avis)
-100
Écrire un avis

Détails du score

5 stars
86%
4 stars
8%
3 stars
1%
2 stars
<1%
1 star
2%

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis™

ReScore
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
Avis original
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
1
Total des ReScores™
4,0
Moyenne de ReScore™
-100
Score NPS ®

Détails de l'entreprise

À propos

Welcome to Eavers Tire Pros! Your one-stop on-the-spot automotive headquarters for a complete line of custom wheels, quality tires, and auto repair. We have been serving the Stuarts Draft and Fishersville areas for nearly 60 years. We pride ourselves on the customer service that we provide! Welcome to Eavers Tire Pros! Your one-stop on-the-spot automotive headquarters for a complete line of custom wheels, quality tires, and auto repair. We have been serving the Stuarts Draft and Fishersville areas for nearly 60 years. We pride ourselves on the customer service that we provide!

Our Fishersville store is available to serve you as well! Located at 27 Wilson Blvd Fishersville, VA 22939
Please call (540) 942-4053 ...more

Catégories
Vente et réparation de pneus, Réparation automobile, Entretien de la voiture
Contact
(540) 337-2531
Open
Heures d'ouverture

Heures d'ouverture

Mon
7:00 AM - 5:00 PM
Tue
7:00 AM - 5:00 PM
Wed
7:00 AM - 5:00 PM
Thu
7:00 AM - 5:00 PM
Fri
7:00 AM - 5:00 PM
Sat
7:00 AM - 12:00 PM
Sun
closed
* Heure de l'Est (É.-U. et Canada)
2369 Stuarts Draft Hwy Stuarts Draft, VA 24477
Obtenir des directions
Eavers Tire Pros - Stuarts Draft and Fishersville's Avis
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(719 Avis)
Écrire un avis
Avis récents
MM
gravatar
Michelle M.
Fishersville, VA
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
07/12/2024
0
Improper/Unsafe Repair
Took our daughter's car to Eavers in January. Repairs by Eavers TD Steering & Suspension REPLACE DRIVER FRONT STRUT, CONTROL ARM, AXLE, INNER/OUTER TIE ROD, SWAY BAR LINK, HUB BEARING F COMPLETE STRUT ASSY When we got her car back on February 21, there was damage to the rear spoiler. Ryan admitted he knew who had done it, but then gave us the run around & tried to deny the shop was responsible. He even tried to say that they were not responsible for damage to the car when it’s in their parking lot even though he had admitted right away to my daughter and my husband that he knew who was responsible. My husband reminded him the car was inside their shop when the damage occurred. Cost to repair was 275.67. Took 6 weeks to get our money back & then it was in the form of a Visa gift card. On June 18, we took the same car to a local dealership because there was a roaring noise coming from left front of car. The dealership stated, “diagnosed noise as a failed wheel bearing or ball joint at the front left corner. Further investigation revealed the axle nut on the front left hub was not properly torqued & stamped to secure the nut stopping it from backing off. Because of this the hub began to wobble when driving destroying the wheel bearing. Recommended replace wheel bearing & properly torque/stamp nut" Also, from the dealership, "the axle nut on the wheel hub was not torqued causing it to back off destroying the wheel bearing, if left alone the hub could have fallen off entirely" … the mechanic at Eavers failed to torque and stamp the hub nut in order to lock it in place which meant the tire could’ve fallen off the car while driving, putting our daughter’s life and others in danger. She drove an unsafe car for 4 months. Reached out to the regional manager and his attitude was the same attitude we received from Eavers when my husband contacted them. When my husband mentioned getting reimbursed with a Visa gift card for the spoiler damage, (because who does that) he said, well, at least you got your money back. He was a complete jerk. He refused to reimburse us the $710.20 that we paid the dealership to repair our daughter’s car properly. He said we should’ve allowed Eavers to fix the car. My husband told him that Eavers was not trustworthy after they damaged the spoiler & attempted to deny responsibility & they let our daughter drive off in an unsafe vehicle because their mechanic failed to complete the work properly. Why would we return to Eavers after they improperly repaired the car in January? The cost for repairs in January was $3601.28 and ended up costing us another $701.20 because it wasn’t repaired properly/safely.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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