business image

Dwain's Automotive of Rio Rancho

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(542 Avis)
93

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
93
Score NPS ®

Détails de l'entreprise

À propos

Rio Rancho's Premier Full-Service Auto Repair Shop! Rio Rancho's Premier Full-Service Auto Repair Shop!

Catégories
Réparation automobile, Atelier de réparation, Entretien de la voiture
Contact
(505) 892-3337

Heures d'ouverture

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Heure des montagnes (É.-U. et Canada)
124 Frontage Rd NE Rio Rancho, NM 87124-1403
Dwain's Automotive of Rio Rancho's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(542 Avis)

MP
Matthew P.
Albuquerque, NM
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
07/12/2025
client vérifiéVérifié Client
0
They ripped me off for $12,000
I took my car in to Dwayne's Automotive because it was over heating. It was running fine, but it was over heating. David estimated $600.00 for installing a new radiator, Wow! After they in installed the radiator they said the car is now running bad. David had me over a barrel. They had to repair my car. Now the very next day the "check engine light is flashing and my car is running like crap! David told me they only Is guarantee the radiator. So I'm out $600.00
David A., Manager de Dwain's Automotive of Rio Rancho a répondu le 07/14/2025 06:58 AM

First off, we understand how frustrating it can be when your car decides it wants more stage time than you do. We're sorry to hear about the issues you experienced after your visit. It's certainly not our intention to leave customers feeling like they drove into a pit of despair instead of a pit stop. We truly appreciate you bringing this to our attention. It sounds like there may have been some unforeseen complications, and we want to ensure your vehicle is back to running smoothly. It's definitely not how we like to roll around here! If you haven't already, please reach out to our service team so we can work together to get to the bottom of this situation. Your satisfaction is still our top priority, even if we missed the mark this time!

David Ayoub
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.