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SureCritic / Durable Auto Body
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Durable Auto Body

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(8 Avis)
86
Écrire un avis

Détails du score

5 stars
96%
4 stars
<1%
3 stars
<1%
2 stars
3%
1 star
<1%

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis™

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores™
-
Moyenne de ReScore™
86
Score NPS ®

Détails de l'entreprise

Catégories
Contact
(203) 753-0067
Visiter le site web
Aucune heure d'ouverture fournie

Heures d'ouverture

* Heure de l'Est (É.-U. et Canada)
393 Thomaston Ave 84 South Street Waterbury, CT 06702-1024
Obtenir des directions

Affiliations

Durable Auto Body's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(8 Avis)
Écrire un avis
Avis récents
MS
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Michael S.
SUBA Impreza Sport w/Continuously Variable Transmission
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
11/11/2024
client vérifiéVérifié Client
2
Poor
I have a light on , on the dash the TPMS light is on there’s bubbles in the clearcoat there’s drips of paint on my passenger side door and there’s excessive vibration when I’m driving on the highway
David P G. de Durable Auto Body a répondu le 12/19/2024 10:11 AM

Thank you for bringing these issues to our attention. It sounds like your vehicle is trying to communicate more than just “take me for a spin.” We’re genuinely sorry to hear about the TPMS light, the clearcoat bubbles, the paint drips, and the excessive vibration —. We want to make sure everything gets sorted out so you can hit the road without interruptions. Your feedback is valuable and helps us improve our services. If you could reach out directly, we would love the opportunity to address these concerns and get things back on track for you. we have left messages for you, thnka you again 

LG
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Linda G.
SUBA Crosstrek Premium w/Continuously Variable Transmis
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/24/2024
client vérifiéVérifié Client
10
Excellent customer service
Very professional atmosphere…my car was ready when expected…
GV
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Gary V.
SUBA Crosstrek Sport w/Continuously Variable Transmissi
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/14/2023
client vérifiéVérifié Client
10
Excellent service and communication
My new car was in an accident. Durable Auto body kept us informed on the progress throughout the entire time. When we picked up the car they went over in great detail what was done to the car and answered all the questions we had. My car was returned looking brand new. Durable Auto Body did an outstanding job and we would highly recommend.
MS
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Margaret S.
SUBA Forester Touring w/Continuously Variable Transmiss
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/01/2023
client vérifiéVérifié Client
10
An ideal place to be in unfortunate circumstances!
This was my first accident, and Durable was very understanding and sympathetic. They did beautiful work -- the car is five years old and looks brand new!
EH
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Erik H.
SUBA Legacy Limited
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/11/2023
client vérifiéVérifié Client
10
GREAT WORK PERFORMED WITH NO ISSUES
MY CAR WAS TAKEN IN RIGHT AWAY. I LIKE THE TEXT MESSAGES THEY SENT ALMOST DAILY TO LET ME KNOW THE STATUS OF MY VEHICLE. I GOT MY CAR BACK A DAY EARLY AND IT LOOKS BETTER THAN NEW.
AS
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Anika S.
SUBA Impreza w/Continuously Variable Transmission
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/10/2023
client vérifiéVérifié Client
10
Excellent body shop
Great experience - friendly, professional and accommodating. Highly recommend!
AT
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Alberta T.
SUBA Forester w/Continuously Variable Transmission
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/27/2022
client vérifiéVérifié Client
10
excellent service
Work was done on time and communication about my car was consistent.
CO
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Carmen O.
SUBA Forester X Premium Automatic
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/10/2022
client vérifiéVérifié Client
10
Experience with staff was pleasant
Durable staff were courteous, professional and treated me respectfully.
8 sur 8 résultats
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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