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Donn's Auto Service

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(1 100 Avis)
92
Écrire un avis
Prendre Rendez-vous

Détails du score

5 stars
93%
4 stars
4%
3 stars
<1%
2 stars
<1%
1 star
<1%

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis™

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores™
-
Moyenne de ReScore™
92
Score NPS ®

Détails de l'entreprise

À propos

Donn's Auto Service Inc. has been family operated since July 1996, and in business for 26 years. Donn and his crew of professionally trained and certified auto mechanics has been repairing and extending the life of cars and light duty trucks since 1974. With over 40 years of automotive repair experience in Middleton and on Madison's west Donn's Auto Service Inc. has been family operated since July 1996, and in business for 26 years. Donn and his crew of professionally trained and certified auto mechanics has been repairing and extending the life of cars and light duty trucks since 1974. With over 40 years of automotive repair experience in Middleton and on Madison's west side, Donn continues to deliver the kind of reliable service and personal attention that has helped Donn's Auto Service Inc. grow into one of the area's most successful auto repair shops. ...more

Catégories
Réparation automobile, Entretien de la voiture, Atelier de réparation
Contact
(608) 827-6162
Closed
Heures d'ouverture

Heures d'ouverture

Mon
7:30 AM - 4:00 PM
Tue
7:30 AM - 4:00 PM
Wed
7:30 AM - 4:00 PM
Thu
7:30 AM - 4:00 PM
Fri
7:30 AM - 4:00 PM
Sat
closed
Sun
closed
* Heure centrale (É.-U. et Canada)
8608 Fairway Pl Middleton, WI 53562-2504
Obtenir des directions
Donn's Auto Service's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(1 100 Avis)
Écrire un avis
Avis récents
Client vérifié
Madison, WI
Subaru Impreza Sedan
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/02/2025
client vérifiéVérifié Client
10
Great service
They were highly communicative and accommodating. Their recommendations were very clear and the cost was reasonable.
Donn S. de Donn's Auto Service a répondu le 06/02/2025 01:11 PM

We appreciate you taking the time to share your experience with us. It's great to hear that our team made communication a breeze and that our recommendations hit the mark for you. Keeping things clear and reasonable is our way of making sure you leave with a smile. Wishing you safe travels until your next visit!

JL
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Jim L.
Middleton, WI
Chevrolet Traverse
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/23/2025
client vérifiéVérifié Client
10
Oil change
Always good service at Donn’s. Definitely recommend
Donn S. de Donn's Auto Service a répondu le 05/27/2025 08:04 AM

Thanks for the fantastic feedback! We're glad to hear that our service has been hitting the mark for you. Recommendations like yours are the fuel that keeps our engines running. We're here to keep getting things rolling smoothly for you!

CR
Charrisse R.
Middleton, WI
INFINITI G37 Coupe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/22/2025
client vérifiéVérifié Client
10
Will go back
Just good people.
Donn S. de Donn's Auto Service a répondu le 05/23/2025 09:54 AM

We appreciate your recognition of our team as good people. At Donn's Auto Service, we aim to create a friendly atmosphere where you feel valued and taken care of. If there's anything we can do to keep that good vibe going, just let us know!

KW
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Kyler W.
Madison, WI
GMC Terrain
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/22/2025
client vérifiéVérifié Client
9
Great job and fees
They did a great job and I saw some additional issues they found. Note that they prefer check or cash due to the fact the credit and debit card companies are charging a fee. Thus Donn’s Auto is now charging 3% additional for debit or credit card usage.
Donn S. de Donn's Auto Service a répondu le 05/22/2025 07:23 AM

We appreciate your feedback and are delighted to hear you were satisfied with our service. Our team's keen eye for those extra issues can sometimes feel like a superpower, right? We do prefer cash or check to keep costs down, and we’re all about saving our customers some dough. If you have any further questions or need assistance, just give us a shout. Safe travels on the road!

CC
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Corinne C.
Sauk City, WI
Honda CR-V
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/15/2025
client vérifiéVérifié Client
10
A-1 every time
Always a positive experience and satisfaction has always been complete. I swear my car drives better on my way home no matter what I've had done!!
Donn S. de Donn's Auto Service a répondu le 05/15/2025 01:12 PM

It sounds like your car has discovered its inner superstar after a visit to us! We're glad to hear that your experiences have been consistently positive and that your vehicle is driving like a dream. Keeping your car in top shape is our mission, and it's wonderful to know we’re hitting the mark. If your car keeps performing like this, you might need to start charging for joyrides!

BZ
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Bill Z.
Verona, WI
Chevrolet Tahoe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/09/2025
client vérifiéVérifié Client
9
Professional. Efficient
Good professional. Efficient.
Donn S. de Donn's Auto Service a répondu le 05/09/2025 10:59 AM

Bill,
Thank you for taking the time to leave us a review. 
Donns Auto Service team

RB
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Rick B.
Verona, WI
Honda CR-V
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/08/2025
client vérifiéVérifié Client
9
Great all around service
You are nice people to work with and happy with my repair. Rick B
Donn S. de Donn's Auto Service a répondu le 05/09/2025 11:04 AM

Rick,
Thank you for taking the time to leave us a review. 

thank you from
The Donns Auto Team 

LM
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LENA M.
Saint Louis, MO
Toyota Matrix
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
05/05/2025
client vérifiéVérifié Client
0
car died on the way home
For $85 I was assured that my car was in good working order after the alternator light came on during my drive up. I was told that it would be safe to drive back to St Louis Missouri from Madison. It was not. The headlights didn't come on at night and when I stopped the car couldn't be revived without a jump. I needed a new alternator and belt, and I missed a day of work that could have been avoided. I was disappointed in Donn's auto service.
Donn S. de Donn's Auto Service a répondu le 05/06/2025 07:41 AM

Lena,
We are sorry to hear you had vehicle trouble on your trip home. We did check the battery and alternator out at the time of service and both passed the testing process. We explaned that we were unable to duplicate the issue you were having. I assume the alternator was intermittent and failed on the trip home. Again sorry you feel dissapointed in the service you recieved.  
I hope you enjoyed your time at the convention.

Chris

Client vérifié
Sauk City, WI
GMC Yukon XL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/01/2025
client vérifiéVérifié Client
10
Trustworthy
Donn got my vehicle right in and as always went way beyond what was expected! It's an incredible feeling to know you can completely trust your mechanic. They do you right and are truly looking out for their customers and their rides!
Donn S. de Donn's Auto Service a répondu le 05/02/2025 05:38 AM

S.H.

Thank you for taking the time to leave us a review. 

Donns Team

RS
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Randy S.
Middleton, WI
Ford Escape
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/01/2025
client vérifiéVérifié Client
10
Job well done
Donn was no hassle friendly great place to go 👍
Donn S. de Donn's Auto Service a répondu le 05/01/2025 02:25 PM

Thank you Randy for taking your time to fill out your Great review  Donn

MW
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Martin/Ann W.
Madison, WI
Jeep Grand Cherokee
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/28/2025
client vérifiéVérifié Client
10
Engine light on
Donn’s diagnosis and prompt fixing of my vehicle was again a good experience. Always confident we get what is needed for our vehicle repair and a full explanation of why.
Donn S. de Donn's Auto Service a répondu le 04/29/2025 05:44 AM

Marty ,
Thank you for taking time to leave us a review.  It measns a lot to the team here.
Glad you are happy with the service on your Jeep.

Chris 

RS
RITA S.
Cross Plains, WI
Kia Sorento
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/24/2025
client vérifiéVérifié Client
10
Personalized service
I it was my first visit to Donn's Auto. I took my car in for an oil change and spring look over and Donn's Auto took the time to go over my car's maintenance schedule for future mileage milestones and what to expect. This took extra time and I appreciate it.
Donn S. de Donn's Auto Service a répondu le 04/25/2025 05:37 AM

Rita,
Thank you for taking the time to leave us a great review. We are glad you had a great experiance with us. We try to treat our customers the way we would like to be treated. Thank you again for the review and for being our customer

The Team at Donns Auto 

AH
Adam H.
Middleton, WI
Jeep Compass
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/17/2025
client vérifiéVérifié Client
Catégorie : Service
Adam said he has been going there for years. They are the best.
Recommandé
JR
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JORDAN R.
Madison, WI
Toyota Camry
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/08/2025
client vérifiéVérifié Client
9
Great service on alignment.
They did a great job with doing an alignment on my Camry and were willing to work with me on parts I installed myself. Inspected my work and were open about what needed to be done.
Donn S. de Donn's Auto Service a répondu le 04/09/2025 05:35 AM

Jordan,
Thank you for taking the time to review us. Also Thank you for working with us and being flexable when we were unable to get you in at your scheduled appointment time. 

Chris

Client vérifié
Poynette, WI
Volkswagen Jetta
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/03/2025
client vérifiéVérifié Client
10
Very convenient and always has vehicle ready to pick up when promised.
Always has done a.great job of getting repairs done on my car within the proposed time and reasonably priced.
Donn S. de Donn's Auto Service a répondu le 04/04/2025 05:32 AM

Gordy,

Thank you for taking the time to leave us a great review. Donns Team works hard to provide the best service we can for our customers. We look forward to the next time you need service. 

Chris at Donns Auto Service

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