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Donn's Auto Service

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(1 105 Avis)
92
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Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
92
Score NPS ®

Détails de l'entreprise

À propos

Donn's Auto Service Inc. has been family operated since July 1996, and in business for 26 years. Donn and his crew of professionally trained and certified auto mechanics has been repairing and extending the life of cars and light duty trucks since 1974. With over 40 years of automotive repair experience in Middleton and on Madison's west Donn's Auto Service Inc. has been family operated since July 1996, and in business for 26 years. Donn and his crew of professionally trained and certified auto mechanics has been repairing and extending the life of cars and light duty trucks since 1974. With over 40 years of automotive repair experience in Middleton and on Madison's west side, Donn continues to deliver the kind of reliable service and personal attention that has helped Donn's Auto Service Inc. grow into one of the area's most successful auto repair shops. ...more

Catégories
Réparation automobile, Entretien de la voiture, Atelier de réparation
Contact
(608) 827-6162

Heures d'ouverture

Mon
7:30 AM - 4:00 PM
Tue
7:30 AM - 4:00 PM
Wed
7:30 AM - 4:00 PM
Thu
7:30 AM - 4:00 PM
Fri
7:30 AM - 4:00 PM
Sat
closed
Sun
closed
* Heure centrale (É.-U. et Canada)
8608 Fairway Pl Middleton, WI 53562-2504
Donn's Auto Service's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(1 105 Avis)

SV
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Scott V.
Lodi, WI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/19/2025
client vérifiéVérifié Client
10
My experience was great
I’ve been using Donn’s Auto for all my car care needs since 1996 and have never had anything less than excellent service. Any time I get asked for a mechanic recommendation, I don’t hesitate to recommend Donn’s Auto.
Donn S. de Donn's Auto Service a répondu le 06/19/2025 12:05 PM

It's fantastic to hear that we've been your go-to for car care since 1996! That's longer than some of our mechanics have been driving. We truly appreciate your loyalty and the fact that you spread the word about us. If your car ever needs a tune-up—or if it just wants to catch up with us—we'll be ready and waiting to keep it in top shape. Keep those wheels turning smoothly!


Client vérifié
Madison, WI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/15/2025
client vérifiéVérifié Client
10
Thorough repair of an old car
The team at Donn's did a great job with my vehicle's initial repairs, and identified numerous existing and upcoming issues that were then fixed! I found it very convenient that I could drop off my car and they were transparent on pricing throughout the entire process.
Donn S. de Donn's Auto Service a répondu le 06/16/2025 06:14 AM

It's fantastic to hear that you had a positive experience with our team at Donn's Auto Service! We always aim to catch those sneaky issues before they become major headaches, so it’s great to know we hit the mark. Transparency is key for us—after all, nobody likes surprise bills lurking around like a bad horror movie. We truly appreciate your business and the trust you placed in us for your vehicle's care.


LM
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LINDSAY M.
Middleton, WI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/14/2025
client vérifiéVérifié Client
10
Great local service
We were looking for a good local mechanic and we found it! They were able to fit us in to the schedule right away and provided same day service. Honest, professional, and friendly service all around. Very knowledgeable, what we thought was the problem turned out to be something different (and cheaper to fix!). We will definitely be back.
Donn S. de Donn's Auto Service a répondu le 06/16/2025 06:14 AM

We’re glad to have rolled into your schedule so quickly! It’s great to hear that our team could pinpoint the real issue—sometimes, what seems like a mountain is just a molehill in disguise. We pride ourselves on honesty and professionalism, and it’s wonderful to know that you felt that during your visit. Looking forward to helping you with your vehicle’s next adventure!


Client vérifié
Sun Prairie, WI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/09/2025
client vérifiéVérifié Client
10
Excellent and Speedy Service
Took my car in for routine service and couldn't be happier. Time and cost was was ideal and the guys worked with my schedule.
Donn S. de Donn's Auto Service a répondu le 06/10/2025 07:48 AM

We're glad to hear that your routine service went off without a hitch! It's always our goal to make sure everything runs smoothly—just like your car. We're also pleased that our timing and cost hit the sweet spot for you. If you ever need us again, rest assured, we’ll keep the good vibes and quick service rolling!


RS
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Randy S.
Middleton, WI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/09/2025
client vérifiéVérifié Client
10
Great work done on vehicle
Had work done on my truck in a timely matter
Donn S. de Donn's Auto Service a répondu le 06/12/2025 06:30 AM

We're glad to hear that your truck got the attention it needed without making you wait around like a kid at the dentist! Timely service is what we aim for, so it's great to know we hit the mark. If your truck ever needs some TLC again, we'll be ready to roll up our sleeves!


Client vérifié
Madison, WI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/02/2025
client vérifiéVérifié Client
10
Great service
They were highly communicative and accommodating. Their recommendations were very clear and the cost was reasonable.
Donn S. de Donn's Auto Service a répondu le 06/02/2025 01:11 PM

We appreciate you taking the time to share your experience with us. It's great to hear that our team made communication a breeze and that our recommendations hit the mark for you. Keeping things clear and reasonable is our way of making sure you leave with a smile. Wishing you safe travels until your next visit!


JL
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Jim L.
Middleton, WI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/23/2025
client vérifiéVérifié Client
10
Oil change
Always good service at Donn’s. Definitely recommend
Donn S. de Donn's Auto Service a répondu le 05/27/2025 08:04 AM

Thanks for the fantastic feedback! We're glad to hear that our service has been hitting the mark for you. Recommendations like yours are the fuel that keeps our engines running. We're here to keep getting things rolling smoothly for you!


CR
Charrisse R.
Middleton, WI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/22/2025
client vérifiéVérifié Client
10
Will go back
Just good people.
Donn S. de Donn's Auto Service a répondu le 05/23/2025 09:54 AM

We appreciate your recognition of our team as good people. At Donn's Auto Service, we aim to create a friendly atmosphere where you feel valued and taken care of. If there's anything we can do to keep that good vibe going, just let us know!


KW
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Kyler W.
Madison, WI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/22/2025
client vérifiéVérifié Client
9
Great job and fees
They did a great job and I saw some additional issues they found. Note that they prefer check or cash due to the fact the credit and debit card companies are charging a fee. Thus Donn’s Auto is now charging 3% additional for debit or credit card usage.
Donn S. de Donn's Auto Service a répondu le 05/22/2025 07:23 AM

We appreciate your feedback and are delighted to hear you were satisfied with our service. Our team's keen eye for those extra issues can sometimes feel like a superpower, right? We do prefer cash or check to keep costs down, and we’re all about saving our customers some dough. If you have any further questions or need assistance, just give us a shout. Safe travels on the road!


CC
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Corinne C.
Sauk City, WI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/15/2025
client vérifiéVérifié Client
10
A-1 every time
Always a positive experience and satisfaction has always been complete. I swear my car drives better on my way home no matter what I've had done!!
Donn S. de Donn's Auto Service a répondu le 05/15/2025 01:12 PM

It sounds like your car has discovered its inner superstar after a visit to us! We're glad to hear that your experiences have been consistently positive and that your vehicle is driving like a dream. Keeping your car in top shape is our mission, and it's wonderful to know we’re hitting the mark. If your car keeps performing like this, you might need to start charging for joyrides!


BZ
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Bill Z.
Verona, WI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/09/2025
client vérifiéVérifié Client
9
Professional. Efficient
Good professional. Efficient.
Donn S. de Donn's Auto Service a répondu le 05/09/2025 10:59 AM

Bill,
Thank you for taking the time to leave us a review. 
Donns Auto Service team


RB
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Rick B.
Verona, WI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/08/2025
client vérifiéVérifié Client
9
Great all around service
You are nice people to work with and happy with my repair. Rick B
Donn S. de Donn's Auto Service a répondu le 05/09/2025 11:04 AM

Rick,
Thank you for taking the time to leave us a review. 

thank you from
The Donns Auto Team 


LM
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LENA M.
Saint Louis, MO
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
05/05/2025
client vérifiéVérifié Client
0
car died on the way home
For $85 I was assured that my car was in good working order after the alternator light came on during my drive up. I was told that it would be safe to drive back to St Louis Missouri from Madison. It was not. The headlights didn't come on at night and when I stopped the car couldn't be revived without a jump. I needed a new alternator and belt, and I missed a day of work that could have been avoided. I was disappointed in Donn's auto service.
Donn S. de Donn's Auto Service a répondu le 05/06/2025 07:41 AM

Lena,
We are sorry to hear you had vehicle trouble on your trip home. We did check the battery and alternator out at the time of service and both passed the testing process. We explaned that we were unable to duplicate the issue you were having. I assume the alternator was intermittent and failed on the trip home. Again sorry you feel dissapointed in the service you recieved.  
I hope you enjoyed your time at the convention.

Chris


Client vérifié
Sauk City, WI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/01/2025
client vérifiéVérifié Client
10
Trustworthy
Donn got my vehicle right in and as always went way beyond what was expected! It's an incredible feeling to know you can completely trust your mechanic. They do you right and are truly looking out for their customers and their rides!
Donn S. de Donn's Auto Service a répondu le 05/02/2025 05:38 AM

S.H.

Thank you for taking the time to leave us a review. 

Donns Team


RS
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Randy S.
Middleton, WI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/01/2025
client vérifiéVérifié Client
10
Job well done
Donn was no hassle friendly great place to go 👍
Donn S. de Donn's Auto Service a répondu le 05/01/2025 02:25 PM

Thank you Randy for taking your time to fill out your Great review  Donn

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