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Don Bessette Hyundai

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(69 Avis)
92
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Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
Avis original
Évaluation globale 3,4/5Évaluation globale 3,4/5Évaluation globale 3,4/5Évaluation globale 3,4/5Évaluation globale 3,4/5
7
Total des ReScores
5,0
Moyenne de ReScore
92
Score NPS ®

Détails de l'entreprise

Contact
(701) 852-3300

Heures d'ouverture

Mon
9:00 AM - 7:00 PM
Tue
9:00 AM - 7:00 PM
Wed
9:00 AM - 7:00 PM
Thu
9:00 AM - 7:00 PM
Fri
9:00 AM - 7:00 PM
Sat
9:00 AM - 6:00 PM
Sun
closed
* Heure centrale (É.-U. et Canada)
1715 N. Broadway Minot, ND 58703
Département des ventes' Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(69 Avis)

CB
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Connie B.
Minot, ND
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/04/2022
client vérifiéVérifié Client
10
Catégorie : Sales
Smooth easygoing experience
Every aspect of the purchase was smooth and well explained. Comfortable throughout the entire process physically and mentally.
KRISTI B. de Don Bessette Hyundai a répondu le 03/04/2022 01:47 PM

Hi Connie ~

Thank you so much for your recent NEW Hyundai purchase at Don Bessette Hyundai. We are delighted that you chose us for your vehicle needs. If you should have any questions or concerns, please reach out to Ricky or myself at 701.852.3300. Also, we GREATLY appreciated the 5 STAR review you gave us on SureCritic!!!

Thanks again,
Kristi Burgess, GSM

Employés avec lesquels vous avez travaillé

Client vérifié
Minot, ND
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/15/2022
client vérifiéVérifié Client
10
Catégorie : Sales
Awesome staff during purchase.
The sales man and manager staff are great and made the sale quick and seem less. This is my second Hyundai from them and the staff was just as good and friendly as the first time.
KRISTI B. de Don Bessette Hyundai a répondu le 03/04/2022 12:18 PM

Thank you so much for the 5 star review you gave our dealership, Don Bessette Hyundai on SureCritic!  We greatly appreciate your business and we are always here for any additional questions or concerns you may have.  We hope you enjoy your new Hyundai!

My Best,
Kristi Burgess, GSM

Employés avec lesquels vous avez travaillé

WL
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Wesley L.
Ruso, ND
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
02/13/2022
client vérifiéVérifié Client
8
Catégorie : Sales
Good
Was good answered our questions just was miss informed about the rebate going up or down ended up paying 500 more because the rebate went down and we weren’t informed by the manager that this could happen
KRISTI B. de Don Bessette Hyundai a répondu le 03/04/2022 10:53 AM

Hi Wesley ~

Thank you for the feedback you provided on your recent purchase at Don Bessette Hyundai! We do apologize for the change in incentives from the manufacturer. We will use your feedback to help us better explain to every guest the change in value on trade and/or manufacturer potential changes to programs for individuals that are waiting on incoming vehicles. Again, thank you for your business and your comments.

My Best,
Kristi

Employés avec lesquels vous avez travaillé

Client vérifié
Willow City, ND
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
01/11/2022
client vérifiéVérifié Client
9
Catégorie : Sales
Great!
Terry was great to deal with as well as Kristi! We love our Palisade! The only thing that would have been better was to receive it sooner. We realize that was beyond their control. Thanks so much for the knowledgeable curteous service!
KRISTI B. de Don Bessette Hyundai a répondu le 03/04/2022 11:11 AM

Thank you so much for reviewing Don Bessette Hyundai on SureCritic!  We hope that you are enjoying your new vehicle. If you have any questions and/or concerns, please give me a call.

Thank you again,
Kristi Burgess, GSM

Employés avec lesquels vous avez travaillé

DH
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Dean H.
Sawyer, ND
2022 Hyundai Tucson Hev
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/29/2021
client vérifiéVérifié Client
9
Catégorie : Sales
Awesome
I always have a good experience with Don Besette Kristi is amazing friendly and nice , Cody was so nice too , helpful
KRISTI B. de Don Bessette Hyundai a répondu le 12/30/2021 10:19 AM

Greetings Medora and Dean ~

Thank you so much for allowing Cody Landphere and myself to assist you with your NEW Hyundai!!  We so greatly enjoy having you both as part of the Don Bessette Family :-)  Also, I GREATLY appreciate the AWESOME review and 5 STARS you gave us on SureCritic!
Please let us know if you have any additional questions on any of the features in your new Tucson. We are always here to help in any way!

Thank you again,
Kristi Burgess

Employés avec lesquels vous avez travaillé

CK
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Christian K.
Minot, ND
2022 Hyundai Tucson Hev
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/14/2021
client vérifiéVérifié Client
10
Catégorie : Sales
Great!
Great experience
KRISTI B. de Don Bessette Hyundai a répondu le 12/30/2021 10:08 AM

Hi Christian ~

Thank you so much for your recent new Hyundai purchase at Don Bessette Hyundai. Also, we so greatly appreciate the 5 STAR review you gave us on SureCritic. We are always here to answer any questions you may have in the future.

My Best,
Kristi Burgess, GSM

Employés avec lesquels vous avez travaillé

Client vérifié
Minot, ND
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
11/06/2021
client vérifiéVérifié Client
9
Catégorie : Sales
Everyone was helpful and friendly.
The salesman listened to my wish list for a new car and then suggested that we build it. So we did that and I went home and forgot about it. Several months later I received a phone call from my salesman letting me know my car was in. I found it hard to believe it was there as it was built in Korea, shipped across the ocean and then transported to North Dakota! I recommend Don Bessette to any one who would like a vehicle of any kind.
KRISTI B. de Don Bessette Hyundai a répondu le 11/08/2021 02:36 PM

Hi Kathleen ~

Thank you so much for your recent new Hyundai Palisade purchase at Don Bessette Hyundai. I am very sorry that we did not meet your expectations during your entire vehicle transaction!  We do try hard to make sure our guests are given an excellent experience.  Please feel free to reach out to me directly if you would like to discuss this further. Thank you again,
Kristi Burgess, GSM

KRISTI B. de Don Bessette Hyundai a répondu le 11/08/2021 02:39 PM

Thank you for your recent New Hyundai purchase at Don Bessette Hyundai!  We are very sorry that we did not meet your expectations in providing an excellent purchasing experience.  If you would like to discuss this further, please feel free to reach out to me!!
Thank you again,
Kristi Burgess, GSM

KRISTI B. de Don Bessette Hyundai a répondu le 12/28/2021 10:07 AM

Thank you for your recent purchase at Don Bessette Hyundai! We also appreciate your feedback regarding your vehicle transaction. I apologize if we did not meet your expectations, but I do want you to know that we are here to take care of you (even after the sale). If you would like to visit further, please feel free to reach out to me at 701.852.3300.

My Best,
Kristi Burgess

Employés avec lesquels vous avez travaillé

JT
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Jimmy T.
Sidney, MT
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/28/2021
client vérifiéVérifié Client
10
Catégorie : Sales
2022 Accent SE
It was quick and easy. The staff were exceptionally friendly. Taylor was my dealer. The vehicles are sold at MSRP which seems like every dealer. I'd go back.
KRISTI B. de Don Bessette Hyundai a répondu le 10/29/2021 07:01 AM

Hi Jimmy ~

Thank you so much for the 5 STAR review of Taylor Dotson and Don Bessette Hyundai on SureCritic!  We appreciate your business and hope you enjoy driving your new Hyundai!!

Thanks again,
Kristi Burgess, GSM

Employés avec lesquels vous avez travaillé

Client vérifié
Minot, ND
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/29/2021
client vérifiéVérifié Client
10
Catégorie : Sales
LOVE my new Palisade!!
I can’t express how much I love my new palisade and how great of a new car buying experience I’ve had at Don Bessete Motors!
KRISTI B. de Don Bessette Hyundai a répondu le 10/19/2021 09:38 AM

Thank you SO much for the AWESOME 5 STAR REVIEW of Don Bessette Hyundai on SureCritic!! We are so happy that you continue to do business with us and are always taken care of by Terry Epps. Please let us know if you have any additional questions and/or concerns.
Enjoy your new Hyundai!!
My Best,
Kristi Burgess, GSM

Employés avec lesquels vous avez travaillé

DE
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Dayna E.
Minot, ND
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/29/2021
client vérifiéVérifié Client
10
Catégorie : Sales
Great experience!
Great experience! Jesse was super helpful and I love my new Palisade!
KRISTI B. de Don Bessette Hyundai a répondu le 10/19/2021 09:28 AM

Hi Dayna,

Thank you so much for the Awesome review of Don Bessette Hyundai and Jesse Bourgo on SureCritic!  We greatly appreciated the 5 STARS!!   We are delighted that you chose US when purchasing your new Hyundai Palisade.  If you have any questions and/or concerns, please stop in or give us a call.

Thank you again,
Kristi Burgess, GSM

Employés avec lesquels vous avez travaillé

JJ
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Jamilla J.
Minot Afb, ND
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/17/2021
client vérifiéVérifié Client
10
Catégorie : Sales
Jamilla First Car
In the beginning of this experience I was very discouraged. I was having a hard time getting approved for a loan. I had been denied 3 times and was starting to loose hope. I was talking to my old boss and was told to get in contact with Kevin Johnson at Don Bessette Hyundai. From that phone call on my first car experience was a breeze. Kevin Johnson made sure I understood everything throughout the entire process. He answered all of my questions and concerns. He was patient with me while I was at the dealer ship although it took a lot longer than expected.

We were not able to get the car I wanted, but he made sure I got a car I loved. All of the salesmen/women there are amazing. But.. Kevin Johnson made my experience a 12/10.
KRISTI B. de Don Bessette Hyundai a répondu le 09/21/2021 10:25 AM

Greetings Jamilla,

THANK YOU so much for the AWESOME 5 STAR REVIEW OF Kevin Johnson and Don Bessette Hyundai!! Your review of the purchase and the whole buying experience was just wonderful.  We try VERY HARD to do the best jobe possible for all of our guests, so when we get a review like this it is confirmation that we have been able to come through on our committment of great customer care!!

Thank you so much, again, for taking the time to review us on SureCritic! If you have any questions and/or concerns Kevin and the entire team are here to help!

My Best,
Kristi Burgess, GSM

Employés avec lesquels vous avez travaillé

DV
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David V.
Minot, ND
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/11/2021
client vérifiéVérifié Client
10
Catégorie : Sales
Tucson Purchase
First rate experience start to finish
KRISTI B. de Don Bessette Hyundai a répondu le 09/28/2021 12:25 PM

Hi Dave ~

Thank you so much for the wonderful 5 STAR review of Don Bessette Hyundai on SureCritic!  We truly enjoy seeing you in the dealership and are grateful that you choose our team for your vehicle needs. Please let us know if you have any additional questions and/or concerns, we are always here to help!

My Best,
Kristi Burgess, GSM

Employés avec lesquels vous avez travaillé

Client vérifié
Minot, ND
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/03/2021
client vérifiéVérifié Client
10
Catégorie : Sales
Excellent customer service
Excellent customer service. Terry Epps is an exceptional sales person. Everyone was very friendly and helpful. Great buying experience
KRISTI B. de Don Bessette Hyundai a répondu le 09/21/2021 09:54 AM

Thank you so much for the GREAT review on SureCritic of Terry Epps and Don Bessette Hyundai!! We greatly appreciated the review and the 5 stars!!

Employés avec lesquels vous avez travaillé

AL
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Ashli L.
Minot, ND
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/17/2021
client vérifiéVérifié Client
10
Catégorie : Sales
One of a kind experience
If you are in the market for a new vehicle please check out Don Bessette and talk to Terry Epps! You will NOT regret it guaranteed. He will make sure you are taken care of from start to way after purchase of your vehicle!!!
KRISTI B. de Don Bessette Hyundai a répondu le 08/18/2021 10:31 AM

Hi Ashli ~

Thank you for the AWESOME 5 STAR review of Terry Epps and Don Bessette Hyundai on SureCritic!!!  We are so happy that Terry provided you with an excellent buying experience.  Also, we are delighted that you chose our dealership for your new Hyundai.

Please feel free to reach out to us if you have any questions or if we can be of assistance in any other way!!

My Best,
Kristi Burgess, GSM


AM
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Angus M.
Williston, ND
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/17/2021
client vérifiéVérifié Client
Catégorie : Sales

Avis original
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
08/08/2021
10
Catégorie : Sales
New vehicle purchase
Courteous staff. Speedy service. Sales and Finance Departments were able to complete my purchase in a short time frame and without any delays. Very efficient staff.
KRISTI B. de Don Bessette Hyundai a répondu le 08/17/2021 10:08 AM

Hello Gus,

Thank you so much for your recent Hyundai purchase at Don Bessette Hyundai!  Also, thank you for taking the time to review us on SureCritic. Although we did not provide you with a 5 star experience, we are grateful that you took the time to let us know how we can improve.  Jesse will be reaching out to you as well to see if we can answer any questions and/or concerns.

Thank you again for choosing us!

My Best,
Kristi Burgess, GSM

Employés avec lesquels vous avez travaillé

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Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.