Vérifié ClientWe can't thank you enough Susan. We do our best to make sure our customers feel heard and keep open communication the entire time your vehicle is here at the shop. While we don't always find the source of a noise at first, we pride ourselves in not replacing items just to replace them. We'd rather have a happy, returning customer than a customer with a big bill and the noise still present. Just knowing that the vehicle was checked and it's not a safety concern is sometimes the best for peace of mind. Please let us know if we can help in the future. We look forward to working with you.