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SureCritic / Dean Team Hyundai
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Dean Team Hyundai

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(45 Avis)
88
Écrire un avis
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Détails du score

5 stars
85%
4 stars
9%
3 stars
3%
2 stars
1%
1 star
<1%

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis™

ReScore
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
Avis original
Évaluation globale 3,6/5Évaluation globale 3,6/5Évaluation globale 3,6/5Évaluation globale 3,6/5Évaluation globale 3,6/5
15
Total des ReScores™
5,0
Moyenne de ReScore™
88
Score NPS ®

Détails de l'entreprise

Catégories
Contact
(636) 591-0500
Aucune heure d'ouverture fournie

Heures d'ouverture

* Aucun Fuseau Horaire Fourni
14754 Manchester Road Ballwin, MO 63011
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Département des ventes' Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(45 Avis)
Écrire un avis
Avis récents
AE
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Alexis E.
La Barque Crk, MO
2022 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/21/2022
client vérifiéVérifié Client
10
Catégorie : Sales
First time with Hyundai
I just finished my lease with a competitor and was not satisfied with their service. Came over to The Dean Team Hyundai and worked with Ben Bizzle, he was exceptional. Kept my needs in mind when finding me a car and kept me updated throughout the whole process. Very satisfied with my experience.
TR
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Terrance R.
Macon, MO
2022 Hyundai Palisade
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/19/2022
client vérifiéVérifié Client
10
Catégorie : Sales
Great service
The web site was very easy to follow and the vehicle description was easy to understand. We provided contact information and within 24 hours a salesman contacted us. He answered our questions and provided updates on the status of our delivery. I am very pleased with their service and I would highly recommend to anyone. Thanks again Dean Team and especially our salesman Clint.
SP
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Sara P.
Oak Lawn, IL
2022 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/12/2022
client vérifiéVérifié Client
10
Catégorie : Sales
10/10
Frank was the best salesman! Such a great experience with Dean Team Hyundai.
Client vérifié
Chesterfield, MO
2022 Hyundai Santa Fe
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
02/08/2022
client vérifiéVérifié Client
0
Catégorie : Sales
Completely ignoring local health orders.
We bought a car here because we needed one and the market is tight.

My wife is an MD, so it's galling to see a customer facing organization, Dean Team, completely ignore public health orders by having NONE of their employees masked.

When I was there, there were elderly customers with masks on, but Dean Team employees couldn't even be bothered to mask up for them. I'm sure there's some weird political angle to it, but I just don't understand at least wearing masks for the customers that are taking things seriously.

Anyway, we'll be recommending against Dean Team to our coworkers and networks. It's annoying to have given them money, but hopefully we can at least help divert future business to other dealers that actually care about their customers, community, and health care systems.
EDWARD G. de Dean Team Hyundai a répondu le 02/12/2022 10:33 AM

Thank you for the feedback regarding you recent purchase here at Dean Team Hyundai.  We are very sorry to hear that your experience was less than 5 stars. Here at Dean Team Hyundai we take the health, safety and wealfare of our associates and clients very seriously.  In addition, we take exceptional pride in our service after the sale, to include taking care of the NFC card.  We understand there are immense logistical challenges across the country and this has had a direct impact on the timeliness of the delivery for your vehicle. We thank you for your patience and support during this time period.  We take our feedback very seriously, it is extremely imortant that we speak with you.  Please call 636-591-0500 to speak directly to Ed Gerardo, Sales Manager or Matt Kuhn General Sales Manager. 

BD
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Bhadresh D.
Bridgeton, MO
2022 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/11/2022
client vérifiéVérifié Client
10
Catégorie : Sales
Good service
Nice and friendly
Client vérifié
Kirkwood, MO
2022 Hyundai Palisade
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/04/2022
client vérifiéVérifié Client
10
Catégorie : Sales
Ben Bizzle
I had a fantastic experience working with Ben. He made the process incredibly easy and really worked with me to find what I wanted. He was very knowledgeable about the car and about financing options.
SS
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Steven S.
Saint Louis, MO
2022 Hyundai Venue
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/31/2021
client vérifiéVérifié Client
10
Catégorie : Sales
Sales Experience
It was time to replace my cars that were on average over 10 years old.

I was impressed with Hyundai’s warranty and drove out to the dealership on a Sunday afternoon with my wife and saw a new car we liked.

My sales representative, Tommy, explained that due to the Chip shortage the inventory of both new and used cars was at a premium.

I saw the lack of inventory at other dealerships and knew what Tommy said was true.

Bottom line Is that I purchased from Tommy and the Dean Team a new car and a 2018 pre owned car in a span of 14 days.

Couldn’t be more pleased with the sales process.

Steve
PK
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Pinto K.
Chesterfield, MO
2022 Hyundai Palisade
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/30/2021
client vérifiéVérifié Client
10
Catégorie : Sales
Pinto K
We worked with Steve Harper and he was very professional, extremely helpful, and answered all of our questions. He made himself reachable to us while we were waiting for our car and always kept in touch with me throughout the whole process. I highly recommend Steve
Employés avec lesquels vous avez travaillé
SH
STEVE C HARPER
MF
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Mariam F.
Chesterfield, MO
2022 Hyundai Palisade
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
11/16/2021
client vérifiéVérifié Client
9
Catégorie : Sales
Love Hyundai
My sales rep Ryan Clintsman was very knowledgeable, helpful and kind. I highly recommend him
Client vérifié
Saint Louis, MO
2022 Hyundai Kona
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
11/12/2021
client vérifiéVérifié Client
8
Catégorie : Sales
Simply Streeter
It was a pleasure working with Weldon B. Streeter, Sr. He explained things with clarity, which I appreciate. The finance department could take their cue from Weldon in exhibiting clarity and being prompt.
JB
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John B.
Saint Louis, MO
2022 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/30/2021
client vérifiéVérifié Client
9
Catégorie : Sales
Got exactly what we wanted at a fair price
We were contacted about an early return of our leased vehicle while out of town. We worked out a deal on the phone contingent on our inspecting and test driving the vehicle. They stayed with the deal as we had discussed and we are very happy with the car.
CS
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Carly S.
Ballwin, MO
2022 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/29/2021
client vérifiéVérifié Client
10
Catégorie : Sales
Great Experience!
Ryan C. made the car buying experience great! It was was first time purchasing a car on my own and he answered all of my questions i had, and fully explained everything. Even took care of anything i needed post purchase. I have already recommended friends and family to make sure they come by when they are in the market for a vehicle.
Client vérifié
Fenton, MO
2022 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/28/2021
client vérifiéVérifié Client
10
Catégorie : Sales
Dean Team is awesome!
Buying a car was such an easy process and we were very pleased with the professionalism of the sales team! We were impressed with every aspect.
TR
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Therese R.
Wildwood, MO
2022 Hyundai Kona
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/18/2021
client vérifiéVérifié Client
10
Catégorie : Sales
The Best Deal In Town
I’m more than satisfied with my leased Kona! Have even gotten great comments from strangers. Weldon was so friendly & helpful!
I’ve been a Hyundai owner since 2008.
KG
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Kathleen G.
Kirkwood, MO
2022 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/18/2021
client vérifiéVérifié Client
10
Catégorie : Sales
Excellent
Weldon was wonderful and made me feel comfortable. Everyone waa friendly and efficient!
1-15 sur 45 résultats
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