I purchased a car Jan 2021 from Oxnard Honda. My experience was initially good, then it went downhill as I was leaving the dealership. However, long story short....Daniel-Sales, Doug-Sales Mgr., Brian-Service Mgr. all went ABOVE and BEYOND to make a positive of a negative experience. And I do mean beyond!! I have much gratitude for all of them reaching out, taking alot of time, staying in touch and delivering great service, also keeping me informed, most of all keeping their word!! I would definitely make the drive to Oxnard from Valencia again to purchase a car! Love ya guys!! Great service after all!!
Recommandé
GH
Gary H.
Oakland, CA
05/20/2019
Ragtime
My daughter brought her Civic in to repair a few items (aux cord port, oil leaks, etc.). She was given the car at the end of the day, and drove off thinking all was fine. Unfortunately, the car broke down on 101 approximately 2 miles from the dealership. Fortunately, two gentlemen helped her push it off the freeway and she got towed back to the dealership. They were closed by then, so we weren't able to speak to the team until the next day. However, we did find a rag that they left in the engine. And we found out the next day that the dealership never test drove the car before handing the keys to my daughter. All was fine after they checked out the car the next day, so our assumption is that the rag was the issue. That being said, the dealership refused to cover the Uber charges that my daughter incurred to get home that evening. And they never returned my call to discuss the issue. If this is the kind of service that you'd like, then I highly recommend Honda of Oxnard.
Non recommandé
CC
Chuck C.
CA
01/05/2012
Vérifié Client
Catégorie : Service
Chuck said besides getting employee discounts, everything was great.
Recommandé
GL
Gerardo L.
CA
01/04/2012
Vérifié Client
Catégorie : Service
Spoke with Jesus. He said it was a quick service. He said to serve him better he'd like this business to let him know of any vehicle sales or specials they have.
Recommandé
KK
Kari K.
CA
01/04/2012
Vérifié Client
Catégorie : Service
Kari said they have fast service and they accommodated her quickly.
Recommandé
LL
Leon L.
CA
01/04/2012
Vérifié Client
Catégorie : Service
Leon said the personnel did a good job and he was happy with his service and the work that was done.
Recommandé
HJ
Heather J.
CA
01/04/2012
Vérifié Client
Catégorie : Service
Heather said this business did what needed to be done in a timely manner and she was able to get right in for the service.
Recommandé
CS
Curt S.
CA
01/04/2012
Vérifié Client
Catégorie : Service
Curt said everything went as planned.
Recommandé
HH
Herbert H.
CA
01/04/2012
Vérifié Client
Catégorie : Service
Herbert said he was greeted upon his arrival and the business was very efficient. It was a very good experience.
Recommandé
PB
Patricia B.
CA
01/03/2012
Vérifié Client
Catégorie : Service
Patricia said they always doing right by her and she appreciates always being able to get her vehicles serviced when needed.
Recommandé
MD
Maria D.
CA
01/03/2012
Vérifié Client
Catégorie : Service
Maria said that she was happy with the service. She plans on purchasing another Honda sometime next year.
Recommandé
MJ
Maureen J.
CA
01/03/2012
Vérifié Client
Catégorie : Service
Maureen said the business always provides her with good service.
Recommandé
MC
Maria C.
CA
01/03/2012
Vérifié Client
Catégorie : Service
Spoke with Jose. Jose said he has to take the vehicle back because there is something else wrong. The head light is out. He does not like to make a second trip. However, they did a good job on what they did. He plans to purchase another vehicle soon, in about one year, a sedan. Jose would recommend that they focus on little things or minor things and make an overall inspection before returning the vehicle to the customer to make certain everything is working properly.
Recommandé
MC
Michael C.
CA
01/03/2012
Vérifié Client
Catégorie : Service
Michael said his vehicle was finished on time. This business could serve him better by having a location closer to his home.
Recommandé
LL
Lourdes L.
CA
01/03/2012
Vérifié Client
Catégorie : Service
Lourdes said that the staff is great. She mentioned that vehicle was done very early.
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