Everything you would hope for in a medium size independently owned local repair shop. Fair prices, timely & quality work. I've had a variety of work done on prior 2000 GMC Safari van and current 1999 Acura 3.2 TL. All good.
I fully trust that Rich will take care of my car to keep me safe on the road.
I have only gone to Rich for the past 10 years b/c I he is honest and cares about the quality of his work. Thanks guys for taking such good care of me!
I've been taking my cars to A Better Auto Repair for years and I highly recommend them! Always professional, always do a great job and they never price gouge or recommended unneeded repairs. I appreciate them so much.
Very good customer service and done in a timely manner
Had to fix an unexpected broken radiator valve and was able to do it the same day. Very good customer service.
NN
NOLET N.
Carlsbad, CA
Mercedes-Benz S500
04/23/2025
Vérifié Client
10
A Better Auto Repair
In this case it was for our Mercedes Benz S500… great efficient service and completion of the required service and checking for whatever else was needed for our next service so we are aware of pending work. Very friendly and helpful staff. Not just friendly but good at what they do…. We will be back!
I made an appointment on Monday for an appointment on Tuesday at A Better Auto Repair. They kindly took my car right away as I was waiting for the car rather than dropping it off. The work was completed quickly and they added changing some dirty filters as my car has been driven sporadically for the past few years. Everything was done in little time and Rick was so polite and helpful.
Initially seemed likely a new oil pan would be needed after the crew had replaced the oil pan gasket a few weeks ago. After further inspection it was determined the replaced gasket was faulty. A Better Auto Repair replaced the gasket at no charge to this client. In short, this points to the honesty and integrity to be found at this establishment.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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