business image

D&D Automotive

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(986 Avis)
91

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
91
Score NPS ®

Détails de l'entreprise

À propos

D&D Automotive has been a trusted source for automotive repair in Cottage Grove for over 30 years. We offer a variety of services for all vehicle types. Whether you need an oil change or a full engine swap we have the skills to take care of your vehicle the right way, the first time. D&D Automotive has been a trusted source for automotive repair in Cottage Grove for over 30 years. We offer a variety of services for all vehicle types. Whether you need an oil change or a full engine swap we have the skills to take care of your vehicle the right way, the first time.

You can count on us to meet all your vehicle repair needs!

ASE Master Certified Technician
Secure Overnight Parking
Free Car Wash w/ Every Repair
Free Local Shuttle
State of the Art Diagnostic Equipment
...more

Catégories
Réparation automobile, Entretien de la voiture, Vidange
Contact
(541) 942-4839
Closing in 1 minute
Heures d'ouverture

Heures d'ouverture

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Heure du Pacifique (É.-U. et Canada)
48 Hwy 99 S Cottage Grove, OR 97424
D&D Automotive's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(986 Avis)

JB
gravatar
Jim B.
Cottage Grove, OR
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
08/01/2025
client vérifiéVérifié Client
4
Not your best day
First, we like your shop and hope to continue our relationship.
Second, our experience this week was not what we have come to expect. Specifically, we brought in our 2 vehicles this week to be serviced. Your front office was not good on communicating with us to coordinate switching out our cars. (Not a big deal, but it was sloppy).
My truck had previously been recommended for a differential oil change, so I requested this service when I dropped off the truck over the noon hour. I was told it would be done. It wasn’t. And, the new service report says that my differential oil was fine. So, I don’t know if your prior recommendation was wrong, or if no one really checked it this time.
All in all, it was a subpar experience.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.