business image

Crown Genesis

Score moyen
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(53 Avis)
52
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
Avis original
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
3
Total des ReScores
5,0
Moyenne de ReScore
52
Score NPS ®

Détails de l'entreprise

Contact
(727) 528-1225
Aucune heure d'ouverture fournie

Heures d'ouverture

* Aucun Fuseau Horaire Fourni
5301 34 Th St North Saint Petersburg, FL 33714
Département des ventes' Avis
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(53 Avis)

KM
gravatar
Ken M.
Tampa, FL
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
07/19/2024
0
Catégorie : Sales
Will not honor Warrantee.
New Genesis cars come with concierge service, where they pick up the car and leave a loaner. I have been trying for months to get my new GV70 in for the initial service, and I just get excuses and lies and a general run around. I have never experienced service so bad in all my 70 years. The car is great but think twice about buying a Genesis.

GW
gravatar
Gary W.
Saint Petersburg, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/04/2023
10
Catégorie : Sales
Car is awesome John Leubke is oustanding
LOve the G70 John Leubke sales person was extremely helpful all staff helped with demos

AA
gravatar
Amanda A.
Saint Petersburg, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/01/2022
client vérifiéVérifié Client
10
Catégorie : Sales
Best Customer service
My salesman and finance manager went above and beyond to ensure I had a quality buying experience.

JL
gravatar
Johnathan L.
Saint Petersburg, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/21/2022
client vérifiéVérifié Client
10
Catégorie : Sales
The g70 is a great vehicle and crown is a great place to buy it from.
Kenneth Sweet was a great sale person to work with. The management and financial team were excellent as well. Friendly, acomidatting, patient and knowledgeable. Thank you

WB
gravatar
William B.
St. Petersburg, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/17/2022
client vérifiéVérifié Client
10
Catégorie : Sales
Genesis
Great car...Crown Automotive is a well oiled great company.

CL
gravatar
Christopher L.
Knoxville, TN
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/11/2022
client vérifiéVérifié Client
10
Catégorie : Sales
Painless car buying experience
Thanks to RaShawn and Tyler for providing a painless car buying experience. Love my new GV80.

KD
gravatar
Katelynn D.
Pinellas Park, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/26/2021
client vérifiéVérifié Client
9
Catégorie : Sales
Wonderful!
Excellent service

GG
gravatar
Glenn G.
Seminole, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/21/2021
client vérifiéVérifié Client
10
Catégorie : Sales
Outstanding Overall Experience At Crown Genesis
The entire experience was outstanding at Crown St Petersburg. This was true from negotiating the deal, business office to the overview of the GV80

SA
gravatar
Sarita A.
Saint Petersburg, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/11/2021
client vérifiéVérifié Client
10
Catégorie : Sales
Jennifer Irvin is Fabulous!
I was a little intimidated when I showed up at Crown Genesis, especially being a single woman but Jennifer greeted me with a friendly and unassuming presence and answered all of my questions and helped me to feel more confident with the purchase process. I had been to 3 other Genesis dealerships and felt annoyed by their attitudes and follow-up. She has followed up several times to see how the car has been and if I'm satisfied. I love the car and appreciate her. She was extremely patient and knowledgeable and I will recommend her to everyone.

DD
gravatar
Debra D.
Tierra Verde, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/05/2021
client vérifiéVérifié Client
9
Catégorie : Sales
Excellent purchasing experience!
Thank you Casey Newman, Laura Keller, Steve Bednar and Mark Bowen for your great buying experience. Your all fantastic!!

KS
gravatar
Karen S.
Largo, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/01/2021
client vérifiéVérifié Client
10
Catégorie : Sales
Fast and painless
Eric Valladares was so amazing. He kept our visit hassle free. We told him exactly what we wanted and he provided that and more. I would highly recommend him to anyone in the market. It went so quickly and I thank him for that because we have so little spare time.

JR
gravatar
Jorge R.
Saint Cloud, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/23/2021
client vérifiéVérifié Client
10
Catégorie : Sales
Easy from start to finish
Easy from start to finish go see Eric he’s the man. I’m in Orlando and drove 135 min. The staff wont disappoint. Thanks guys I’ll be back at crown for future purchases.

TH
gravatar
Thomas H.
Pinellas Park, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/20/2021
client vérifiéVérifié Client
10
Catégorie : Sales
Jennifer Irvin was great great great!!!!!
It was a pleasure working with Jennifer and the other professionals at Crown Genesis. After an exhaustive search Jennifer was able to find the GV70 that I was looking for. Pricing was straight forward and I received more than expected for the vehicle that I traded in.

VK
gravatar
Vidya Sagar K.
Brandon, FL
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
11/15/2021
client vérifiéVérifié Client
0
Catégorie : Sales
Luxury Vehicle with worst experience
It was not at all pleasant experience for my new car with Crown Hyundai. It was my worst and horrible day.
First there was miscommunication with the down payment processing, this is something I don’t bother about, but I wasted time for this miss communication.
Second the car was not equipped with all the packages they charged for. The sticker itself clearly charged for Cargo cover but it was missing when handed over. Also, few other missing parts that I noticed and complained.
Other worst part was there was clear visible black stains on the hand rest, I don’t understand what detailing they have done before handing over a brand-new car (I had to wait again 1 and half hour for them to clean that mess).
I really don’t understand that the customer has to inspect all these for a brand new car?? I am really surprised how they are doing business in the market.
Oh, the main thing comes now, I took my 1 year old daughter and wife to pick up the car and we were so happy the day before as we are getting a nice luxury car on our daughter 1st birthday and it is so special for us. And here is what happened, we really were expecting at least a ribbon tied to our new car and my family taking a picture with it at the dealership, instead we waited for 4 hours and I had to let my wife and daughter leave to home since there were no one to really care about us. The car was just outside in the parking lot and I really sensed their feeling and attention “just take the car and get the hell out of here”.
I really miss that picture with my family. Maybe it was a small thing to them but getting a new car is a big event for us – even Car Max treats there customers so much better (you can see the pics on google from CarMax).
Overall, I felt like why did I get a car and why did I really choose Genesis and particularly Crown dealership to get one.

LA
gravatar
Lazaro A.
Pinellas Park, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/22/2021
client vérifiéVérifié Client
10
Catégorie : Sales
Best buying experience so far
Jennifer Irvin made the buying experience the best so far. I was never pressured or stressed, buying my next vehicle. I felt like I was being heard and Jennifer did everything in her power to help me get the vehicle of my dream.

The process was smooth and seamless.

Will definitely recommend if you're in the market for a Genesis to talk to Jennifer immediately
TYLER S. de Crown Genesis a répondu le 11/03/2021 12:45 PM

Thank you so much for your review! We are pleased to hear you had an excellent experience, please reach out to us if you need anything post sale!


1-15 sur 53 résultats
Entreprises près de chez vous
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(245 Avis)
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(1 923 Avis)
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(562 Avis)
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(148 Avis)
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
5,0
(55 Avis)
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.