The owner and staff are very thorough, sometimes finding and correcting underlying, related problems and repairing them. The owner also takes the time to explain the equipment replaced and why the repair was needed and are quick to show the customer any parts removed/replaced as well as going over and explaining the parts of the repair bill. They have also been good to forewarn of things that would need repair or replacement in the future….I am not experienced with vehicles and that has been extremely helpful.
I have been taking my now 16 year old vehicle there since I moved here 12 years ago and have always found Cowgill to be fair, helpful, and informative.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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Vérifié Client
I have been taking my now 16 year old vehicle there since I moved here 12 years ago and have always found Cowgill to be fair, helpful, and informative.