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Cottman Transmission and Total Auto Care

Score moyen
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(93 Avis)
-100
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Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
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Détails de l'entreprise

À propos

Cottman Transmission and Total Car Care is owned and operated by Tony and Liz Foy. They have been married for 9 years and have lived in Columbia SC for 6 years. Having lived in Toledo, Ohio most of their lives, moving to a southern climate was definitely a plus for both!

Tony has been in the automotive field for 31 years now. Tony
Cottman Transmission and Total Car Care is owned and operated by Tony and Liz Foy. They have been married for 9 years and have lived in Columbia SC for 6 years. Having lived in Toledo, Ohio most of their lives, moving to a southern climate was definitely a plus for both!

Tony has been in the automotive field for 31 years now. Tony began his career in the dealer environment. Starting in 1988, he went to Owens Community college for a special General Motors Service program which required a GM dealer sponsorship. After completing the program, he worked as a Technician for 15 years.

Achieving all ASE certifications as well as attending multiple GM courses at the training center in Detroit. Tony was promoted to Service manager in 2003. After serving this position for 3 years, Tony decided to leave the dealer life and enter the automotive aftermarket field.

Taking a position with Cottman Transmission Corporate as a “Takeover Specialist”, Tony traveled the country assisting struggling centers with Management and technical advice to better run their center. While in this position, Tony had arrived in Columbia to help this center. After visiting here, Tony and his wife Liz decided to purchase the Columbia Location. Liz, who spent most of her career managing and directing a Credit Union and has extensive customer service skills thought Columbia would be a good fit for the two.

Since taking over the shop in 2013, the two have managed to make it one of the most successful shops in the chain, as well as a highly rated transmission repair shop in Columbia. We believe in performing quality repairs at a reasonable price. We always believe in feedback from the customer good or bad, and we will always strive to ensure your vehicle is repaired in a timely fashion and do everything we can to ensure you are satisfied!
...more

Catégories
Réparation automobile, Vidange, Réparation de transmission
Contact
(803) 748-7800

Heures d'ouverture

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* Aucun Fuseau Horaire Fourni
6226 BUSH RIVER RD SUITE A Columbia, SC 29212
Cottman Transmission and Total Auto Care's Avis
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(93 Avis)

DB
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David B.
Columbia, SC
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
04/13/2022
2
Rude and money-grubbing
It might not be fair to blame the two people I worked with. Maybe screwing the customer is national corporate policy.

Had a 9:00 appointment and arrived early. They had the name right but the car wrong. No contact all day so I called at 3:30, was told they hadn’t seen the car yet. They finally called back at 5:05 and said they would text a quote the next day. Too late to get the car back; they close at 5:30 even though the web site and the sign on the door say 6:00.

They said the oil leak might be one seal or might be another, and wanted me to pay to replace both without finding our which it really was. They wanted to replace the tie rod boots, which are not meant to keep oil in, but did not recommend replacing the seals or the gear, which would have fixed that problem.

The lady ahead of me in line had a check engine code that indicated a bad sensor. Their solution was not to replace the sensor, but to re-program the computer, at probably four times the cost.

They charged a processing fee for using my credit card, then tried to tell me they didn’t have a choice; the credit card company charged me, not them. Funny, that doesn’t happen at the gas station, the grocery store, the vet, Wal-Mart, etc. Don’t screw me and then lie about it.

CS
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Calvin S.
Columbia, SC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/04/2021
client vérifiéVérifié Client
Impeccable Service As Usual
Enough said! Like I mentioned in my last review, take your vehicles to Cottman and you will never go anywhere else again. These guys are good!

Calvin
Recommandé

TL
Tim L.
Lexington, SC
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
04/30/2021
client vérifiéVérifié Client
Catégorie : Service
Tim said he asked the business if they worked on carburetors on older model vehicles and they said yes. The business kept his jeep for 2 weeks then called him stating exactly what he had told them was wrong with his vehicle and said they would look into it later.
Non recommandé

SC
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Scott C.
Lexington, SC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/16/2021
client vérifiéVérifié Client
Ford transit
Another great day Cottmans. Friendly staff very knowledgeable what you’re doing. I can never see me going any place else after all they have done for me. Tony Liz Dan and Rudy.
Recommandé
Liz F., Owner de Cottman Transmission and Total Auto Care a répondu le 04/20/2021 01:20 PM

It is always a pleasure to see you. We are so thankful for your business and for all the dog stories you share with us.

Warm regards,
Liz Foy
Owner
803-748-7800

BG
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Basil G.
Elgin, SC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/15/2021
client vérifiéVérifié Client
Transmission rebuild
Dan at cottoman was really easy to communicate with. We had a few hiccups with the job but cottoman manage to still get the work done and get the car performing right.
Recommandé
Liz F., Owner de Cottman Transmission and Total Auto Care a répondu le 04/20/2021 01:23 PM

Thought we do sometimes have hiccups we always want to get your vehicle back to you in safe working condition. Thank you for being so patient with us.

Warm regards,
Liz Foy
Owner
803-748-7800

TC
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Tiffany C.
West Columbia, SC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/13/2021
client vérifiéVérifié Client
Everyone there is just awesome
Dan is very charming, informative, and very nice. He's polite and explains the whole process in detail and as a whole. This is the only pace that I take my vehicle. The whole team is awesome. I appreciate the work they do. Maybe a little pricey but the warranty that comes with their work they stand by.
Recommandé
Liz F., Owner de Cottman Transmission and Total Auto Care a répondu le 04/20/2021 01:21 PM

Thank you so much for the nice pat on the back. We do strive to do our very best work for you. We are grateful for your business.

Warm regards,
Liz Foy
Owner
803-748-7800

AH
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Aaron H.
Irmo, SC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/08/2021
client vérifiéVérifié Client
Professional
Very professional and friendly. They know what they're doing and I would highly recommend them to anyone and they have earned my business.
Recommandé
Liz F., Owner de Cottman Transmission and Total Auto Care a répondu le 04/12/2021 05:23 AM

Thank you so much for the GREAT review Mr. Helms. We appreciate you and your business.

Warm regards,
Liz Foy
Owner
803-748-7800

BS
Bob S.
Irmo, SC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/30/2021
client vérifiéVérifié Client
Catégorie : Service
Bob said they did a good job.
Recommandé
Liz F., Owner de Cottman Transmission and Total Auto Care a répondu le 04/05/2021 12:18 PM

Thank you so much Bob.

Warm regards,
Liz Foy
Owner
803-748-7800

CS
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Calvin S.
Columbia, SC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/28/2021
client vérifiéVérifié Client
Great Service As Always!
I strongly recommend Cottman for all of your vehicle needs. These guys are good!

Calvin
Recommandé
Liz F., Owner de Cottman Transmission and Total Auto Care a répondu le 04/05/2021 12:18 PM

Thank you Calvin we appreciate all the great reviews. 

Warm regards,
Liz Foy
Owner
803-748-7800

CB
Curtis B.
Columbia, SC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/27/2021
client vérifiéVérifié Client
Catégorie : Service
Curtis said they kept up to date on where they were at on the repair job. They were up-front and friendly.
Recommandé
Liz F., Owner de Cottman Transmission and Total Auto Care a répondu le 04/05/2021 12:17 PM

Thank you so much Curtis for letting us know how we are doing. We appreciate both you and your business.

Warm regards,
Liz Foy
Owner
803-748-7800

MF
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Marshall F.
Irmo, SC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/13/2021
client vérifiéVérifié Client
Quality and dependability
I have used Cottman Transmission multiple times and have always been satisfied knowing I could depend on the service provided.
Recommandé
Liz F., Owner de Cottman Transmission and Total Auto Care a répondu le 03/15/2021 05:30 AM

We appreciate your feedback and thank you for your continued business.

Warm regards,
Liz Foy
Owner
803-748-7800

KF
Kevin F.
Irmo, SC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/13/2021
client vérifiéVérifié Client
Catégorie : Service
Kevin said they did really good service. They have really good communication. He hasn't had a single problem out of the transmission that they built.
Recommandé
Liz F., Owner de Cottman Transmission and Total Auto Care a répondu le 04/12/2021 08:37 AM

So great to hear. We love the feedback and appreciate your business.

Warm regards,
Liz Foy
Owner
803-748-7800

MC
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Michelle C.
Irmo, SC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/11/2021
client vérifiéVérifié Client
Honest, Friendly, Outstanding, Excellent
They were upfront on all the options and pricing for getting my car fixed. I was driving in second and third gears. Not Good! They got it in on Monday and called me Tuesday afternoon to tell me it was done. So only two days which was excellent! I will definitely use them again in the future if the need arises. I WILL heartily suggest to friends and family and on the Irmo Citizens page when someone ask about a Transmission shop. I was very pleased. Price was very reasonable for the work that was done. Back on the road and it’s doing great!
Recommandé
Liz F., Owner de Cottman Transmission and Total Auto Care a répondu le 03/12/2021 09:00 AM

Thank you so much for sharing your experience with us. We truly want to make sure each and every customer is happy with our work and our customer service. We appreciate you and your business.

Warm regards,
Liz Foy
Owner
803-748-7800

RJ
gravatar
Ryan J.
Columbia, SC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/03/2021
client vérifiéVérifié Client
Great family owned business.
Wonder service as always got it back early. That help avoid getting that rental car. ? thanks
Recommandé
Liz F., Owner de Cottman Transmission and Total Auto Care a répondu le 03/08/2021 08:28 AM

Yay for no renatl car. We do our best to avoid those kinds of situations. We know how important having your vehicle is. We appreciate you and your business.

Warm regards,
Liz Foy
Owner
803-748-7800

BE
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Billy E.
Irmo, SC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/26/2021
client vérifiéVérifié Client
very good service
Very happy with my service had the carbon cleaning service done car is getting better milage now passed on the filters for now. We will be getting them a little bit later.
Recommandé
Liz F., Owner de Cottman Transmission and Total Auto Care a répondu le 03/08/2021 08:33 AM

So happy you are getting better mileage after your service. We are happy to help you out with your filters whenever you are ready.

Warm regards,
Liz Foy
Owner
803-748-7800

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