Tammie said she never met anyone and everything was done on the phone. She was in a bind and Triple A had to tow her to the nearest facility. The communication was on the phone but they did follow-up right away the next morning. They found the problem and fixed it. They were honest and did what they had talked about. She wanted to thank the facility for accommodating her when she was in a bind and for getting her vehicle fixed in a timely manner.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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