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Cook Automotive Repair

Score moyen
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(1 027 Avis)
89
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Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
89
Score NPS ®

Détails de l'entreprise

À propos

Cook Automotive Repair is a family owned and operated business. The Cook family has resided in South Lyon, Michigan since 1992. They are car enthusiasts and have long been involved in various South Lyon community activities. The Cook Automotive Repair Team has been a Lyon Township Summerfest participant, the sponsor of the Nugget 1940 Cook Automotive Repair is a family owned and operated business. The Cook family has resided in South Lyon, Michigan since 1992. They are car enthusiasts and have long been involved in various South Lyon community activities. The Cook Automotive Repair Team has been a Lyon Township Summerfest participant, the sponsor of the Nugget 1940 Willys car and an Active Faith food donation site. Austin Cook heads up the auto repair business, while Doug and Ann Cook assist with the day-to-day operations. We are proud to be a part of Lyon Township and the South Lyon, Michigan business community. We will continue to strive to provide exceptional diagnostic and repair service at a fair price to our guests. ...more

Catégories
Réparation automobile, Entretien de la voiture, Entretien de la voiture
Contact
(248) 264-6338

Heures d'ouverture

Mon
7:30 AM - 4:30 PM
Tue
7:30 AM - 4:30 PM
Wed
7:30 AM - 4:30 PM
Thu
7:30 AM - 4:30 PM
Fri
7:30 AM - 4:30 PM
Sat
closed
Sun
closed
* Heure de l'Est (É.-U. et Canada)
28060 Pontiac Trail South Lyon, MI 48178

Affiliations

ASE
AAA - Approved Auto Repair
NAPA
Cook Automotive Repair's Avis
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(1 027 Avis)

JA
JOSEPH A.
Brighton, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/14/2025
client vérifiéVérifié Client
10
Cook Automotive solved problem the Honda Dealer Couldn’t
Cook Automotive repaired an intermittent problem that the local Honda Dealer couldn’t find.

JT
JON T.
MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/14/2025
client vérifiéVérifié Client
10
Honest, knowledgeable, efficient auto repair facility
Have used cook auto for a few repairs over the years. Always very accommodating of scheduling, quick calls once the car is diagnosed, and efficient work - never keeping car longer than needed.

I once authorized an expensive repair, timing chain cover gasket (after getting leak diagnosed elsewhere), and within 3 hours of dropping they vehicle off I got a call. They informed me while there was a small seep from the timing cover, the major issue was a simple o-ring that failed.

Saved me $1200 at that time!

A.
Wixom, MI
Dodge 5500HD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/11/2025
client vérifiéVérifié Client
10
Great work
Quick turn around to get our vehicle fixed

ML
MARC L.
Milford, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/11/2025
client vérifiéVérifié Client
10
Professional & Courteous
Super service from start to finish with Dave and the guys at Cooks. Recommend by a friend that had used them for years and they will absolutely be my go to shop now.

BH
gravatar
BRUCE/KATHY H.
Brighton, MI
GMC Sierra 1500 1/2 Ton
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/04/2025
client vérifiéVérifié Client
10
Always happy with the customer service
I am a loyal customer and have never been disappointed with the service I receive when I take my vehicles here. They make me aware of items that may be approaching service or replacement and let me make the decision whether to wait or have the work done.

LG
LAURA G.
New Hudson, MI
Chrysler Town and Country
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/30/2025
client vérifiéVérifié Client
10
Great customer service
Fast service and great to work with.

EM
ELVIA M.
Wixom, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/28/2025
client vérifiéVérifié Client
10
Good job
Good job

UN
UNETTA N.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/21/2025
client vérifiéVérifié Client
10
Widow
Cooks have great business. Very friendly. They explain everything they found on my car

RR
RON/PAULETTE R.
South Lyon, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/16/2025
client vérifiéVérifié Client
10
Excellent
Great work, very friendly place. Always gets my vehicle in & out fast. Would not go anywhere else

KD
KARIN D.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/14/2025
client vérifiéVérifié Client
10
Excellent Service
The whole all around experience was excellent. Drew was in touch with me as to what was going on with my car. My car was finished with in 24 hrs! That was a big plus for me
After a truly big rip off job from the dealership, it was a pleasure to feel like I wasn't being taken advantage of!!

KS
KELLY(WILSON) and MARTIN S.
South Lyon, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/10/2025
client vérifiéVérifié Client
10
AAA
Did not know I would get a AAA discount. We are members and lital customers for many years.

EF
EILEEN/JOE F.
South Lyon, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/10/2025
client vérifiéVérifié Client
10
Trustworthy and skilled
Most recently, I brought the car in for a vague electrical issue. They were able to hunt it down and fix it without changing me for parts. They also allowed me to bring it in last minute when all of their service appointments were already booked! They squeezed me in and had the car running in a day!

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S.
South Lyon, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/08/2025
client vérifiéVérifié Client
10
Excellent
Excellent work.

DK
DEBRA K.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/03/2025
client vérifiéVérifié Client
10
Excellent service
Excellent service

RH
ROBERT H.
New Hudson, MI
Chevrolet Silverado 2500HD 3/4 Ton - Pickup
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/02/2025
client vérifiéVérifié Client
10
Great work with great prices
Sooo happy everyone was nice and helpful, service was timely and excellent. Price was outstanding, me and my entire family will now use cook for now on!!!
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.