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Columbia Hyundai

Score moyen
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(3 595 Avis)
55

Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis™

ReScore
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
Avis original
Évaluation globale 2,7/5Évaluation globale 2,7/5Évaluation globale 2,7/5Évaluation globale 2,7/5Évaluation globale 2,7/5
44
Total des ReScores™
4,6
Moyenne de ReScore™
55
Score NPS ®

Détails de l'entreprise

À propos

Columbia Hyundai is conveniently located in Cincinnati, OH. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Columbia Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today. Columbia Hyundai is conveniently located in Cincinnati, OH. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Columbia Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today.

Catégories
Concessionnaire Hyundai, Réparation automobile, Entretien de la voiture
Contact
(513) 489-2000
Closing in 16 minutes
Heures d'ouverture

Heures d'ouverture

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* Heure de l'Est (É.-U. et Canada)
10981 Montgomery Road Cincinnati, OH 45249
Service après-vente's Avis
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(3 595 Avis)

GV
gravatar
GREGG V.
Russells Point, OH
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
09/01/2026
0
Catégorie : Service
Used Car Sales
Saw a used Acura RDX car on their website. Filled out the information on-line requesting to see it if still available. Received an email from them stating that it was still available. A few hours later received a second email with all the information on the car we were interested in and the sales person name. The next day I replied to the email stating yes we were interested in it and that we would be coming to see it that day. It was a 2 hour drive for us. The dealership was not open till 9:00 am. So while driving, at nine I called the dealership asking for the sales person. They said he would not be in till 10:30 am. I left my name again and my phone number. Never received a call back at all. Arrived at the dealership just after 11:00 am. Found the sales person and requested to see the car. I asked if he received my message and he said yes. Asked why he did not call back. Crickets.....He fumbled around looking to find the car on the lot. Took us to three other RDX vehicles that was not the right one we were interested in. He then disappeared next door at the Acura dealership for about 10 minutes and returned and told us the car had been sold today. He said he was sorry and another used sales person in the background you could hear him laughing at us at what just happened. I just looked at him with disgust and walked out. What a terrible dealership and sales person. Don't know why he didn't do his job and have the car waiting for me when I got there. And if it was already sold then call to tell me that so I didn't have to drive 2 hours. I then went next door at the Acura dealership and found the RDX car we were looking for sitting on the lot. I went into and asked the Acura sales person if the car was for sale. The sales person looked up the stock number of the car and told me it sold 2-3 day ago not today. Both dealerships need to get their act together. Was the car supposed to be on the used car lot or on the Acura lot? Neither one was genuine sorry for the car not being available. As for the used car sales person he needs to be let go for not doing his job. I would not do any business with either dealership. If they can't make a good impression upfront I hate to see what their service department would be like........
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.