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CMA's Hyundai of Lynchburg

Score moyen
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(1 274 Avis)
74

Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 4,4/5Évaluation globale 4,4/5Évaluation globale 4,4/5Évaluation globale 4,4/5Évaluation globale 4,4/5
Avis original
Évaluation globale 2,4/5Évaluation globale 2,4/5Évaluation globale 2,4/5Évaluation globale 2,4/5Évaluation globale 2,4/5
41
Total des ReScores
4,4
Moyenne de ReScore
74
Score NPS ®

Détails de l'entreprise

À propos

Craft Hyundai is located in Lynchburg, VA and provides service to Central VA including Danville, Southside, and Roanoke. We have a full service repair center, as well as a collision center. From Oil Changes and routine maintenance services, to engine repair and State Inspections, our highly trained technicians can help you with all your Craft Hyundai is located in Lynchburg, VA and provides service to Central VA including Danville, Southside, and Roanoke. We have a full service repair center, as well as a collision center. From Oil Changes and routine maintenance services, to engine repair and State Inspections, our highly trained technicians can help you with all your automotive needs. Call or visit our website to schedule an appointment today! ...more

Catégories
Concessionnaire Hyundai, Réparation automobile, Entretien de la voiture
Contact
(434) 455-7063
Opening in 18 minutes
Heures d'ouverture

Heures d'ouverture

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* Heure de l'Est (É.-U. et Canada)
2625 Lakeside Drive Lynchburg, VA 24501
Service après-vente's Avis
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(1 274 Avis)

KA
gravatar
Kim A.
Arlington, VA
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
05/07/2023
0
Catégorie : Service
Looking back now, things don't feel right.
I bought a Hyundai SUV towards the end of last year. I had initially arranged my own financing, but CMA of Lynchburg suggested that I take out a loan from one of their network partners. Six months after purchasing the car, I received a letter from the loan holder stating that I needed a specific type of car coverage. I feel this is something that CMA Hyundai of Lynchburg should have mentioned to me beforehand. They have someone who deals strictly with financing, and this was a pretty big surprise. If I had known this, I would have likely gone with the financing I initially planned on using. At the end, the onus is also on me, I should have read through the entirety of the loan contract. But looking back now, CMA also does not have their hands clean. It seems they were quite focused on closing the sale, and I hope they can improve their communication and transparency with customers in the future.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.