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Closs Tire And Auto

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(33 Avis)
100
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Détails du score

5 stars
93%
4 stars
3%
3 stars
3%
2 stars
<1%
1 star
<1%

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis™

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores™
-
Moyenne de ReScore™
100
Score NPS ®

Détails de l'entreprise

À propos

At Closs Tire & Auto, a family-owned, full-service shop serving Waukegan and surrounding communities since 1980, we know how inconvenient car trouble can be. That’s why we strive to meet all your maintenance and repair needs as efficiently and effectively as possible, because we don’t want you to miss out on one moment -- not one business At Closs Tire & Auto, a family-owned, full-service shop serving Waukegan and surrounding communities since 1980, we know how inconvenient car trouble can be. That’s why we strive to meet all your maintenance and repair needs as efficiently and effectively as possible, because we don’t want you to miss out on one moment -- not one business meeting, soccer game, birthday party, or vacation. From bumper to bumper and roof to tires, our team of certified Master Techs has you covered. We service all makes and models, and we even offer pick-up and drop-off services to make the repair process as painless as possible. Our family’s here to keep your family safe and on the road -- so you’ll never miss a moment. ...more

Catégories
Pneus, Atelier de réparation, Réparation automobile
Contact
(847) 336-5555
Open
Heures d'ouverture

Heures d'ouverture

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
8:00 AM - 1:00 PM
Sun
closed
* Heure centrale (É.-U. et Canada)
1340 N Lewis Ave Waukegan, IL 60085
Obtenir des directions
Closs Tire And Auto's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(33 Avis)
Écrire un avis
Avis récents
AL
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Amy L.
Kenosha, WI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/19/2021
10
Goes above and beyond
Nobody else could get in the right part due to supply chain issues. Sue performed a miracle and now my car won't crash and kill me due to brake issues. Amazing work.
VP
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Vickie P.
Waukegan, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/16/2021
Excellent service
I recently had my Jeep in to Closs Tire and Auto and was very happy with the service. Sue helps me by sending a reminder of when the service is due. Service with a smile!
Recommandé
HR
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Heriberto R.
Waukegan, IL
Kia Sportage
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/01/2018
client vérifiéVérifié Client
Nice, friendly and honest service.
Thank you to all at Closs. I work third shift. Got my car in on my day off. Dropped off and picked up service too!
Recommandé
FW
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Fred W.
Prospect Heights, IL
Chevrolet Lumina
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/29/2018
client vérifiéVérifié Client
Happy customer.
Have dealt with Close tire and auto since there existence from 1980 until present and have always been treated fairly.
Recommandé
The Team at Closs T. de Closs Tire And Auto a répondu le 11/30/2018 12:40 PM

Thank you Fred, we do our best to keep your vehicle safe on the road. Good Luck on your trip to Utah.

FF
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Frank F.
Zion, IL
Jeep Patriot
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/21/2018
client vérifiéVérifié Client
Excellent service!
Closs Auto has been taking care of our vehicles since 1981. Great service, fair prices, and most importantly- Integrity!
Recommandé
Client vérifié
Kenosha, WI
GMC Envoy
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/18/2018
client vérifiéVérifié Client
2007 Envoy
It's the best place to have any work done on your vehicle. Great people to deal with, quality work at a fair price. What more needs to be said.
Recommandé
The Team at Closs T. de Closs Tire And Auto a répondu le 11/30/2018 12:53 PM

We appreciate our customers!!! Need a ride home? We cover that with a smile, need quick service got that too. Thanks!!

MM
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MIke M.
Old Mill Creek, IL
Jeep Wrangler
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/16/2018
client vérifiéVérifié Client
The workers and the owners
The people are friendly and honest and treat everyone like friends.
Recommandé
RB
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Ron B.
Lake Villa, IL
Ford Police Interceptor
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/16/2018
client vérifiéVérifié Client
New Transmition bulkhead sleeve connector installed and transfluid changed.
Mechanic is very knowledgeable job was completed promptly and done correctly.
Recommandé
The Team at Closs T. de Closs Tire And Auto a répondu le 11/16/2018 09:34 AM

Thanks Ron we do our best to diagnose, and repair our customers vehicles.

Client vérifié
Waukegan, IL
Ford Police Interceptor
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
11/14/2018
client vérifiéVérifié Client
They They did give me in and out quickly
They do good work but their prices are high .
Recommandé
The Team at Closs T. de Closs Tire And Auto a répondu le 11/16/2018 09:42 AM

We appreciate your business. We provide quality service, with ASE certified techs, we use quality parts and our equipment is state of the art. Rest assured the job is done right the first time!!!

Client vérifié
Waukegan, IL
Nissan Rogue
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/25/2018
client vérifiéVérifié Client
Recommended!! ??
Great customer service!!!
Recommandé
The Team at Closs T. de Closs Tire And Auto a répondu le 11/16/2018 09:43 AM

Thanks for allowing us to service your vehicle!!

Client vérifié
Skokie, IL
Toyota Highlander
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/16/2018
client vérifiéVérifié Client
Excellent and Honest Service!
I have been a loyal customer of Closs for many years, and highly recommend them when I can. Here’s one example of why I have such confidence in their work:
This week I brought my (older model) car in for an oil change. I had done my previous oil change at a dealer near my home, because I had not had time in my schedule to drive my usual 30 mile trip from Skokie to Closs. The dealer’s service person had recommended extensive additional repairs that amounted to a potential $3,000 expense, which was quite discouraging as I commute downtown every day and want to know my vehicle is always safe and reliable.
I showed their estimate to the expert mechanic Sahag, who always takes really good care of my car at Closs, for a second opinion.
He explained each item clearly for me, and also took time to explain why I didn’t really need any of the items they had named. He made a recommendation for some other minor maintenance procedures that could be done at my next oil change, and added notes to my computer record so I could be assured we wouldn’t forget to take care of these things.
How can you not love a business that has integrity like this?!! And does what they do with the highest standards of excellence?!
Recommandé
The Team at Closs T. de Closs Tire And Auto a répondu le 11/16/2018 09:46 AM

Thank you for allowing us to service your vehicle. We try to educate our customers about the repairs so the understand what they are paying for. 

DG
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Dee G.
Waukegan, IL
Chevrolet Cruze
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/14/2018
client vérifiéVérifié Client
Brake pads
Closs Tire and Auto is the the best place to service or fix your car, they so courteous about their service and customers and they do as promised while managing time not to inconvenience customers.
They also give your ride back and forth to your home while working on your vehicle and I felt safe with their service.
Recommandé
The Team at Closs T. de Closs Tire And Auto a répondu le 11/16/2018 09:51 AM

Thanks for allowing us to service your Chevy Cruze. We hope our shuttle service helps you manage your car repairs.

CW
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Christine W.
Waukegan, IL
Toyota Camry
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/12/2018
client vérifiéVérifié Client
Fast, honest and fair
I have been using Closs for about 10 years for all my cars. I have never had any issues with them.
Recommandé
The Team at Closs T. de Closs Tire And Auto a répondu le 11/16/2018 09:52 AM

Thanks for allowing us to service your families fleet.
We know you have many choices.

EV
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Erik V.
Beach Park, IL
Chevrolet Avalanche
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/04/2018
client vérifiéVérifié Client
Waukeganite
I have been taking my cars to Closs for 30 + years. The quality of service from the mechanics to customer service has always been honest, reasonable and reliable.
Recommandé
LD
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Laurene D.
Waukegan, IL
Lincoln MKZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/04/2018
client vérifiéVérifié Client
Friendly and quick
Everyone is friendly and helpful Closs does quality work.
Recommandé
1-15 sur 33 résultats
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Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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