business image

Chihuahua Tire Shop

Score moyen
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(40 Avis)
86
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
86
Score NPS ®

Détails de l'entreprise

À propos

As a family owned and operated business for nearly 20 years, we understand how important it is that both your vehicle and your tire and repair shop are reliable and trustworthy. We make it our mission to be honest and upfront with you about pricing and repairs, while always striving to be experts in our field. Your vehicle, your family As a family owned and operated business for nearly 20 years, we understand how important it is that both your vehicle and your tire and repair shop are reliable and trustworthy. We make it our mission to be honest and upfront with you about pricing and repairs, while always striving to be experts in our field. Your vehicle, your family and your budget are important to us. Initially started as just used tires and auto repair, we’ve grown into four locations and offer a wide array of auto services. Not only do we specialize in auto repair and maintenance, but we also offer a variety of tires for every price point, customization capabilities, audio work, stereos, and tvs, window tinting and repair services, and much more. And we’ve also become the go-to in the Chicago area for aftermarket parts. ...more

Catégories
Réparation automobile, Vente et réparation de pneus, Services Diesel
Contact
(630) 844-9500
Closing in 53 minutes
Heures d'ouverture

Heures d'ouverture

Mon
8:30 AM - 6:30 PM
Tue
8:30 AM - 6:30 PM
Wed
8:30 AM - 6:30 PM
Thu
8:30 AM - 6:30 PM
Fri
8:30 AM - 6:30 PM
Sat
8:30 AM - 5:30 PM
Sun
closed
* Heure centrale (É.-U. et Canada)
1201 Aurora Ave Lane Aurora, IL 60505
Chihuahua Tire Shop's Avis
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(40 Avis)

Client vérifié
Aurora, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/09/2025
client vérifiéVérifié Client
10
Outstanding Service
Nancy and the crew took GREAT care of my and my truck.
The Team a. de Chihuahua Tire Shop a répondu le 07/12/2025 09:43 AM

We're glad to hear that Nancy and the crew were able to take such great care of you and your truck. It's always nice when our team can provide the kind of service that not only meets expectations but exceeds them. It sounds like your truck is in tip-top shape now! Thanks for choosing us to keep you rolling.


EA
Erline A.
Illinois
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/03/2025
client vérifiéVérifié Client
Catégorie : Service
Erline said they were able to get her in and out. The prices were reasonable and they explained everything.
Recommandé
The Team a. de Chihuahua Tire Shop a répondu le 07/06/2025 09:37 AM

We appreciate your feedback and are glad to hear you had a smooth visit with us! Getting you in and out quickly is our goal, and it’s always great to know we nailed it. Plus, who doesn’t love reasonable prices with good explanations? It’s like a double whammy of customer satisfaction! Looking forward to serving you again when your tires need a little TLC.


CH
Carlos H.
Illinois
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
06/18/2025
client vérifiéVérifié Client
Catégorie : Service
Carlos said the employees were nice and service was quick. However, when he arrived home from the business, he noticed his new tire was flat and the sensors were not tightened properly. He added that if he didn't catch that issue in time, he could have been hurt while driving on the road.
Recommandé

MI
Michael I.
Illinois
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/11/2025
client vérifiéVérifié Client
Catégorie : Service
Michael said the guy was perfectly nice and everything, they did what they needed to do and the price was good, it was a good experience all around.
Recommandé
The Team a. de Chihuahua Tire Shop a répondu le 06/14/2025 09:42 AM

It sounds like you had a great experience, and we’re glad to hear it! A perfectly nice team and good pricing—looks like we pulled out all the stops to keep our wheels turning smoothly. If there's anything more we can do on your next visit, just let us know. Happy driving!


IB
Israel B.
Illinois
Dodge Pickup
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
06/06/2025
client vérifiéVérifié Client
Catégorie : Service
Israel said they were not able to find 2 tow hitches for him, and he felt that they didn't search hard enough.
Recommandé
The Team a. de Chihuahua Tire Shop a répondu le 06/12/2025 09:40 AM

We appreciate you taking the time to share your thoughts. It's never fun to feel like your quest for the perfect tow hitch turned into a bit of a wild goose chase. We strive for thorough searches, but it sounds like we missed the mark this time. Rest assured, we will continue to look for ways to enhance our service and make sure we are on the ball in the future. Your feedback helps us improve, and for that, we're grateful. Happy towing, and may your next adventure be hitch-free!


AM
Ankur M.
Aurora, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/31/2025
client vérifiéVérifié Client
10
Great work done. Got brakes rotors and caliper replaced. Car runs and stops great!
Great work done. Got brakes rotors and caliper replaced. Car runs and stops great!
The Team a. de Chihuahua Tire Shop a répondu le 06/03/2025 09:39 AM

We appreciate your feedback and are glad to hear your car is running and stopping like a dream! It's always satisfying when new brakes, rotors, and calipers come together to keep you safe on the road. If your wheels ever need another tune-up or if they start protesting again, you know where to find us. Safe travels ahead!


RL
Reina L.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/28/2025
client vérifiéVérifié Client
10
Tire repairs/replacements
I have been going to Chihuahua Tires for a few years now for all of our car issues. Excellent customer service and honest work. No need to go anywhere else for a second opinion/quote and the cost is always reasonable.
The Team a. de Chihuahua Tire Shop a répondu le 05/31/2025 09:50 AM

We’re delighted to see your continued trust in us over the years! It sounds like you've found a home for your car care, and we couldn't be happier to be that place. Our team works hard to provide honest service without the mysterious ‘upcharge’ ghost lurking in the shadows, so it's great to hear you appreciate that. Here’s to many more smooth rides ahead!


SG
Sylvia G.
Aurora, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/25/2025
client vérifiéVérifié Client
10
AWESOME, service!!
I love this place! I have been going here close to three years. My truck is over 20 years old, they keep her on the road!! I am very grateful to these guys! The whole staff is amazing!!
The Team a. de Chihuahua Tire Shop a répondu le 05/28/2025 09:39 AM

It's fantastic to hear how much you love our shop! A 20-year-old truck is like a classic fine wine—just gets better with age, especially with the right care. We're overjoyed to know that our team has been able to keep your truck cruising. They do everything with a sprinkle of passion and a dash of humor, so we’re glad you’ve noticed! Your support means the world to us, and we look forward to keeping your truck on the road for many more years to come.


FW
Freda W.
Montgomery, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/22/2025
client vérifiéVérifié Client
10
Service was top notch going back with other cars
Service was top notch going back with other cars
The Team a. de Chihuahua Tire Shop a répondu le 05/25/2025 09:42 AM

We appreciate your feedback! It's great to hear that our service hit the mark for you. We might just have to open a 'car spa' at this rate. Looking forward to pampering your other vehicles too!


BW
Brandon W.
Illinois
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/09/2025
client vérifiéVérifié Client
Catégorie : Service
Brandon said it was good and there were no problems, they explained things to him and showed him what was going on. Overall it was a good experience.
Recommandé
The Team a. de Chihuahua Tire Shop a répondu le 05/12/2025 09:39 AM

We’re glad to hear you had a good experience with us! It sounds like our team did a great job of keeping you informed, which is always our goal. Clear explanations and a little demonstration can make the tire shopping experience feel less like a scavenger hunt and more like a guided tour. We appreciate your business and hope you’re rolling smoothly on those tires!


RV
Ricardo V.
Illinois
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
05/09/2025
client vérifiéVérifié Client
Catégorie : Service
Ricardo said they're too expensive. Said he spend almost 6 hours there for them to do tire work and replace an amp.
Recommandé

LW
gravatar
Lindell W.
Plano, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/02/2025
client vérifiéVérifié Client
10
Was a very good experience. Thanks. GOD Bless
Some very good customer service. Thanks
The Team a. de Chihuahua Tire Shop a répondu le 05/05/2025 09:41 AM

We're glad to hear that you had such a positive experience with our customer service! It's our goal to keep our customers happy and comfortable, because let's be honest, tire troubles can be a bumpy ride. We appreciate your feedback and hope to keep rolling with the good vibes.


SL
Silvia L.
Illinois
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/02/2025
client vérifiéVérifié Client
Catégorie : Service
Silvia said the staff was very polite, knowledgeable, attentive, and they had exactly what she needed. She enjoyed the lobby decor.
Recommandé
The Team a. de Chihuahua Tire Shop a répondu le 05/05/2025 09:41 AM

We truly appreciate your glowing feedback! It sounds like our team really hit the nail on the head—whether it’s providing top-notch service or making sure our lobby isn’t just a waiting room but a little slice of comfort. If you ever need anything else, rest assured we’ll be here, ready to roll!


MM
Maggie M.
Aurora, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/23/2025
client vérifiéVérifié Client
10
Great Service!
Appreciate the quick, affordable, great work!
The Team a. de Chihuahua Tire Shop a répondu le 04/26/2025 09:41 AM

We're glad to hear that you found our service quick and affordable! We always aim to provide great work without breaking the bank. It's our mission to keep your tires rolling smoothly and your wallet happy. Thanks for choosing us!


MT
Modesto T.
Aurora, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/12/2025
client vérifiéVérifié Client
8
Only have to way few minutes
It was ok, only a few expense
The Team a. de Chihuahua Tire Shop a répondu le 04/15/2025 09:38 AM

We appreciate your feedback and are glad to hear your experience was mostly positive. It seems like we might have given you the dime-store version of our services instead of the dollar-store deal, so we’re always looking to tighten up our prices when possible. Your insights help us improve, so thank you for sharing. If you have any specific concerns, feel free to let us know!


1-15 sur 40 résultats
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.